Hotel Alcalà Centro

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Alcalà Centro

A modern lobby with a sofa, chairs, a coffee table, a large TV, and a potted plant.
A table set for two with a view of a historic building in the background.
A modern bathroom with a large mirror, two sinks, and a wooden shelf.
A modern hotel room with two beds, a desk, a chair, a TV, and large windows with curtains.
A modern hotel reception area with a wooden reception desk, a seating area with sofas, and a plant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Ramon Corona, 370, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Guadalajara Cathedral
    ‪9 min walk‬
  • Place, Degollado Theater
    ‪9 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪53 min drive‬

Room options

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Alcalà Centro is within a 10-minute stroll of sights such as Guadalajara Cathedral and Plaza de Armas. This 57-room, 3-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 7 min walk - 0.4 miles
  • Palacio de Gobierno - 7 min walk - 0.4 miles
  • Guadalajara Cathedral - 9 min walk - 0.5 miles
  • Degollado Theater - 9 min walk - 0.5 miles
  • Teatro Diana - 9 min walk - 0.5 miles

Getting around

  • Independencia Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 41 min drive

Restaurants

  • ‪Birriería Las 9 Esquinas - ‬4 min walk
  • ‪Los Faroles Taqueria - ‬2 min walk
  • ‪Café Adentro - ‬4 min walk
  • ‪Los Dichos de la Comida Mexicana - ‬3 min walk
  • ‪La Precopa Bar - ‬3 min walk

About this property

Hotel Alcalà Centro

Guests of Hotel Alcalà Centro enjoy free WiFi in public areas, coffee in a common area, and a vending machine. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. This hotel also has a TV in a common area.
Guests can expect free WiFi and 52-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, safes, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (MXN 150 per day)

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: MXN 150 per day (2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Frequently asked questions

What's there to see around Hotel Alcalà Centro?

This hotel is situated in Downtown Guadalajara within a 10-minute walk of Degollado Theater, Teatro Diana, and Plaza de Armas. You'll also find Avienda Chapultepec and Plaza Forum Tlaquepaque within a short drive.

How much does it cost to stay at Hotel Alcalà Centro?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Alcalà Centro on Oct 4, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alcalà Centro include a casino at the property?

No, Hotel Alcalà Centro doesn't have a casino.

Will I find an indoor pool at Hotel Alcalà Centro?

No, there is no indoor pool at this hotel.

Does Hotel Alcalà Centro feature a restaurant that includes a breakfast menu?

No, Hotel Alcalà Centro doesn't have a restaurant that serves breakfast.

Will Hotel Alcalà Centro allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Alcalà Centro.

How far is the airport from Hotel Alcalà Centro?

The closest major airport to Hotel Alcalà Centro is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 11.9 mi away (41 minutes by car).

Hotel Alcalà Centro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 90 out of 172 reviews
Rating 8 - Good. 35 out of 172 reviews
Rating 6 - Okay. 18 out of 172 reviews
Rating 4 - Poor. 11 out of 172 reviews
Rating 2 - Terrible. 18 out of 172 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, it was completely new so I was one of the first customers!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff members very nice clean rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room | Hood breakfast | AC sometimes worked sometimes it didn’t.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great front desk was friendly. Breakfast was cook to order not buffet style. The location was perfect to walk and see everything in Centro Guadalajara
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing great service great staff. Love the area to walk and shopping. Definitely I will come back soon.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
We stayed at this hotel for two nights. The room was very clean and spacious. On the night we checked in, the staff were nice and helpful. However, we found that taking the elevator was a bit annoying because even though the elevators were not busy, we had to go from the 8th floor down to the dining floor (PB) and then take the other elevator down to the lobby in order to exit the hotel. We had a morning international flight and had to wake up at 4:30 am to shower and pack up but could not shower nor even use the bathroom because there was no water! I called down to the front desk and the lady said she will make a "report". Thankfully we had bought a gallon of water the night before and had water to wash our faces and brush our teeth!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The shower water gets all out it’s a mess and the water smells pretty bad as well, the decoration it’s nice and location is good but you hear everything since it’s in the center.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel just open 2 weeks ago. Need a few things but overall very nice friendly staff. If you need to stay in downtown area of guadalajara its perfect. They need to work on morning breakfast very limited but free so it's ok.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Water was bad. You can't even take a shower, right? It'll stink. Can you brush your teeth with it? How to use water bottles to brush our teeth.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
the water coming out of the pipes smell terrible and I ask the staff and they told me that the water in the area has that issue. The towels smell pretty bad the building has been remodeled and looks good, but the issues with the water are too much,
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air condition broken the room it was dirty the floor also and the bathroom it was looks like it was in construction. They never finishand all the details in the bathroom they never told me about the one elevated to go all the way and and I have to take another elevator to go on one floor and then catch the other elevator to the other floor. It was so confusing they never told me anything about it.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t check in waiting on my refund
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El problema que tenían era de qué el agua tenía azufre y estaba con olor y sabor a aguas residuales o aguas negras, entonces no se podía bañar menos que el agua sea para lavarse la boca o algo
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion y muy buen servicio del staff. Lo unico malo fue el olor del agua era muy fuerte (olor a azufre), y no avisaron con anticipacion a nuestra llegada, siendo que es un problema que hay en esa zona de Guadalajara desde hace semanas o meses. Si hubieran avisado antes podiamos buscar otras alternativas sin ese problema. Ese es un problema de la Gerencia del hotel, no del staff. Lo demas muy bien!
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nefasto desde la recepción hasta la instalación, terrible totalmente
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La peor experiencia en la vida, el agua tenía olor a huevo, asqueroso no se podía ni lavar las manos Cuando me quejé, el personal cero empatico, me dijeron que pusiera la queja aquí en la app
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sinceramente si lo ves en las fotos me pareció bien. Pero fue una decepción que al llegar al lugar nos dijeran que el agua para bañarse salía con mal olor y de color amarillo. Nunca nos avisaron antes de llegar al lugar y hacer cambio de hotel. Un abuso sinceramente. Obviamente nos cambiamos de hotel pero no pareció profesional. Piensen antes de llegar a este lugar.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
El agua tenía un olor a drenaje, en la taza del baño se hacía una capa de tierra, el friego bar estaba sucio, tenía tierra y cabellos dentro. En demás el personal muy atento
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo al 100
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Las habitaciones muy amplias y bonitas también el personal es amable. Sin embargo el agua que usan huele demasiado mal, posiblemente sea agua tratada, cosa que es demasiado malo para los huéspedes pues verdaderamente no se puede lavar los dientes ni bañarse uno con esa agua
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Specially water stinks like HELL! Dont go there their sewer system is HELL
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo bien pero fue lamentable el problema que presentan con el agua potable El honor es horrible Ellos lo hablaron conmigo pero si llegué a pensar que me darían aparte de aguas purificadas un descuento o algo, pero era tanto mi cansancio que opté por irme a dormir de ahí en más todo bien lugar y ubicación
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ami en lo personal me pareció buen lugar zona muy tranquila el personal bien atento todos los dias limpieza en la habitación y muy amable el personal siempre sonriendo
Stayed 5 nights in Jun 2026