I have been staying there for over 30 years but hadn't been there for over two years - the reception staff wasn't helpful when asked to re-key the key since they stopped working - I had to ask for coffee when they used to have it in your room as courtesy automatically - now is courtesy but on a ask basis - valet parking in the afternoon is slow - though morning is great Homero has been there for many years and continues to provide wonderful service
The hotel is very run down. The carpet is nasty, the tub was old and not appealing to take a bath in. We got a room that was facing the city but not the Minerva. The parking structure was creepy. There was construction going on and it was a mess.
Nice staff, very accommodating and friendly as well.
With a great location, and a great variety of restaurants in the area. The hotel has a nice price / value relation.
The hotel is old, It needs to be fully renovated No pool Otherwise it’s a good hotel possibly a bit expensive for what is delivered
Timeshare people in lobby annoying. Hotel personnel very pleasant.
Located right on Minerva Circle, by a bunch of great restaurants. Staff is there to answer questions, offer helpful advice, and make you feel welcome. The rooms are in good shape, have great amenities, can be made dark, warm, cool, and are very nicely laid out. I always stay here, and they always make sure I'm happy enough to come back.
The air conditioner didn’t work I called maintenance he went up to my room put his hand in front of the vent about 15 ft away and turned around and said it’s working. It was humid that day my wife and I where so upset don’t think I would go back again even if they gave me free stay. Would rather pay than to be uncomfortable
The staff was friendly, rooms were neat and clean, and the place was quiet. There were a lot of places to eat nearby, at a walking distance. The only issue we had was when we requested extra blankets; the blankets were never delivered.
Don't get the room upgrade that include continental breakfast. to much money and the food is terrible for the price
The service is pretty good and the staff very nice 👍
Located in Vallarta Poniente, Fiesta Americana - Guadalajara is adjacent to La Minerva with other popular attractions like Avienda Chapultepec within a couple of miles (3 km). This 4-star hotel has 391 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.
All 391 rooms provide minibars, espresso makers, and free newspapers. 55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Fiesta Americana - Guadalajara features a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is MXN 60 per night, or you can take advantage of the airport shuttle (available 24 hours) for MXN 1000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and free newspapers.
I have been staying there for over 30 years but hadn't been there for over two years - the reception staff wasn't helpful when asked to re-key the key since they stopped working - I had to ask for coffee when they used to have it in your room as courtesy automatically - now is courtesy but on a ask basis - valet parking in the afternoon is slow - though morning is great Homero has been there for many years and continues to provide wonderful service
The hotel is very run down. The carpet is nasty, the tub was old and not appealing to take a bath in. We got a room that was facing the city but not the Minerva. The parking structure was creepy. There was construction going on and it was a mess.
We’re sorry you were unhappy, we’ll work hard with our staff to fix the issues you experienced. The comfort of our guests is our main goal. We hope to see you again. Thanks for letting us know.
Gracias por sus comentarios. Fue un gusto tenerlo en casa y esperamos su pronto regreso. Saludos Cordiales
Nice staff, very accommodating and friendly as well.
Thank you for your visit to Fiesta Americana Guadalajara. It was a pleasure to have you here and know that you enjoyed your stay. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
Muchas gracias por su visita y por elegirnos para su estancia en Guadalajara. Para el staff del Hotel es un gusto tenerlo en casa y será un placer recibirlo nuevamente en Fiesta Americana Guadalajara. Cordialmente.
Muchas gracias por su visita y por elegirnos para su estancia en Guadalajara. Para el staff del Hotel fue un gusto tenerlo en casa y será un placer recibirlo nuevamente en Fiesta Americana Guadalajara. Cordialmente.
With a great location, and a great variety of restaurants in the area. The hotel has a nice price / value relation.
Thank you for your comments. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
The hotel is old, It needs to be fully renovated No pool Otherwise it’s a good hotel possibly a bit expensive for what is delivered
Thank you very much for your comments which allow us to identify our areas of opportunity. We will strengthened our maintenance to avoid these faults. We value you as a customer and hope that you will give us the opportunity to serve you once more. Cordially.
Muchas gracias por su visita. Fue un gusto tenerlo en casa y esperamos recibirlo nuevamente en Fiesta Americana Guadalajara. Cordialmente.
We’re sorry you were unhappy, we’ll work hard to fix the issue you experienced with the reception staff. we’ll work hard to fix the issue you experienced. Thanks for letting us know. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially