Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
from $157
Embassy Suites Flagstaff
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 25 reviews
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Recent guest reviews
I have stayed at Embassy Suites quite a few times, while visiting my daughter at college. I arrived at 1:00 and was told that rooms wouldn't be ready until 4:00. I said I would go to the jacuzzi to wait. I actually was able to go into the room at 2:00. I really like that the rooms are 2 separate rooms. Only issue I had was that I couldn't get bedroom cool enough, even after setting thermostat at 63. Breakfast and happy hour are great there with lots of friendly staff. The jacuzzi wasn't clean, dirt on the bottom, but perhaps it had been really windy from the day before and since area has dirt and plants surrounding it, it may have just Happened before a chance to clean. Also, jacuzzi jets didn't work.
The hotel is located in a central location of Flagstaff. Close to many restaurants and the university. We thoroughly enjoyed the free breakfast and hospitality. The rooms are slightly outdated and could use a renovation soon. Everything was clean and we had a fine stay.
We visited in the winter and the heater never worked. Called maintenance but they never fixed it. I thought the hotel was newer based on the pictures, but it is an older hotel that was renamed an Embassy Suites.
Handicap shower flooded the bathroom and mad a mess
Family trip from Phoenix. We did the Polar Express in Williams. There were several things we enjoyed about the hotel. The employees, location, snack bar, breakfast.... But I wish they would update/ remodel. The room we stayed in had two double beds, wish they were queens. I believe it was mold that we saw on the ceiling. The comforter on one of the beds smelled like urine. I wish they would place trash bags in there wastebaskets. This hotel has potential to receive a five star review if extra attention is focused on cleanliness and updated furniture.
its a nice hotel. But it's a small room for a family of 5. It would be nice for a family of 3 or less. Hotel has good staff and very nice housekeepers.
Awesome hotel, had no problems love the breakfast and room also the personnel working that were vey nice:)
Large quiet suite with comfortable beds. Nice to have a LR and bedroom. Great breakfast, Happy Hour and attentive, friendly staff. Staff member gave recommendations to restaurants within walking distance. Wi-fi cost but I was able to use my cellular devices. Older hotel that could use some updating. Pool and spa on the small side. Rate seemed a little high but it was peak season.
Upon checking in the staff informed us of their complimentary happy hour every evening from 5-8 what a sweet deal. If that wasn't enough we had the good fortune of a breakfast buffet including an omelette station ... everything from scrambed eggs sausage, hashbrowns, pancakes, fresh fruit & bagels or toast. The staff was friendly & helpful. Great deal and what a super value for the money.
Great breakfast and happy hour, great location Free drinks a plus
This embassy was very average. The evening reception was not up to par for other embassy suites I've stayed at. The food was VERY scarce. The drinks were out of dirty bar glasses and gross. The morning breakfast was okay.
From the first step through the door, everyone was very friendly and we received excellent service!! Amy, the General Manager, the front desk ladies and the restaurant and bar staff were exceptional. We felt very well taken care of. Will return:)
Stayed here following a 3 day hike in the Grand Canyon. Staff was friendly and attentive. Room was clean and inviting. Complimentary breakfast was more than I ever anticipated. Great personal service. I would choose Embassy Suites again: good value for the price.
The hotel had a terrific breakfast included with a short order chef. Nice Courtyard. Close to Amtrak station. The kids loved it.
The hotel was actually very good, but we unfortunately landed up with a smoking room. We had requested a non-smoking room but since the hotel was full we could not change. Not sure where the mixup happened - during booking with [...]or [...]booking with the hotel.
Hotel was very comfortable, clean and the breakfast and evening drinks was a nice bonus. We will come back again.
Staff at Embassy Suites was especially gracious and helpful at all times. They are youthful, but poised and professional. From the front desk to the Manager's Reception to the cooked-to-order breakfast they were unflailing solid. Location is close to downtown without being RIGHT downtown next to the Santa Fe Rwy (now BNSF). The 100 trains a day are too close to almost every other hotel/motel/lodge in Flagstaff save the Embassy Suites. I LOVE trains, but want to be a bit away for sleeping. The EB has updated with flatscreens throughout the hotel,although the image did not appear to be HD quality. Still it was fine. Rooms have refrigerators as well as a wet bar-SOP for most Embassy Suites. One of the nicest touches was the front desk asked for my HiltonHonors information so I could rack up points. [...].Lots of Europeans here and a very cosmopolitan atmosphere for a small town. Easy treks to Grand Canyon, Petrified Forest, Walnut Canyon, and even Sedona from this location. Very ideal.
The hotel's complimentary made to order breakfasts were terrific in terms of choice and service, and the dining area was able to handle all the visitors comfortably. The complimentary manager's cocktail hour was also appreciated. The suites offer room to stretch out and enjoy the stay. The outdoor pool is located in the hotel's courtyard, therefore it is very secluded, quiet, and private, surrounded by Ponderosa Pines. The location is within walking distance of all the shops and restaurants of Flagstaff's Old Town (downtown), or a very quick drive. All in all, we were very pleased with the hotel and its services.
Came to Flagstaff to move our daughter out of NAU dorms for the summer and loved this hotel for the great price. Breakfast was like ordering it from a real restaurant. Loved the Happy Hour mixed drinks. Nice way to relax!
Great Location for NAU, smack in the middle of Chain Restaurant Row...hotel lobby, bar, restaurant, elevators and rooms all have an outdated feel...one imagines that the owners know they need to update the hotel, so they've chosen to spend the money on the Flat-screen TV's, and the carpets down the hallways...all very nice, but money that could have been better spent on better bedding and comforters and pillows and towels and sheets...you know, the things that you stay in a hotel for...renovating the bathrooms and lighting would also be a nice item to add to the owner's capital-spend to-do list... The breakfast was average but definitely convenient...with a few newer hotels coming to town, Embassy Suites will no doubt have to invest some profits back into this unit...sooner than later...
Hotel highlights
- Free cooked-to-order breakfast
- Free WiFi in rooms and public areas
- Free parking
- Bar/lounge
Embassy Suites Flagstaff is a short stroll from Riordon Mansion and Flagstaff City Hall. This 119-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. In the historical district, the hotel is also close to Lowell Observatory and Northern Arizona University.
Dining
Free cooked-to-order breakfast is included with your stay. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free daily manager's reception.
Rooms
The 119 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
Property features
Guests staying at Embassy Suites Flagstaff enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Guest reviews for Embassy Suites Flagstaff
close to nau
Everyone
I have stayed at Embassy Suites quite a few times, while visiting my daughter at college. I arrived at 1:00 and was told that rooms wouldn't be ready until 4:00. I said I would go to the jacuzzi to wait. I actually was able to go into the room at 2:00. I really like that the rooms are 2 separate rooms. Only issue I had was that I couldn't get bedroom cool enough, even after setting thermostat at 63. Breakfast and happy hour are great there with lots of friendly staff. The jacuzzi wasn't clean, dirt on the bottom, but perhaps it had been really windy from the day before and since area has dirt and plants surrounding it, it may have just Happened before a chance to clean. Also, jacuzzi jets didn't work.
nice hotel in great location of flagstaff
Everyone
The hotel is located in a central location of Flagstaff. Close to many restaurants and the university. We thoroughly enjoyed the free breakfast and hospitality. The rooms are slightly outdated and could use a renovation soon. Everything was clean and we had a fine stay.
older than the picture looks / heater didn't work
Everyone
We visited in the winter and the heater never worked. Called maintenance but they never fixed it. I thought the hotel was newer based on the pictures, but it is an older hotel that was renamed an Embassy Suites.
Everyone
Handicap shower flooded the bathroom and mad a mess
fun trip
Families
Family trip from Phoenix. We did the Polar Express in Williams. There were several things we enjoyed about the hotel. The employees, location, snack bar, breakfast.... But I wish they would update/ remodel. The room we stayed in had two double beds, wish they were queens. I believe it was mold that we saw on the ceiling. The comforter on one of the beds smelled like urine. I wish they would place trash bags in there wastebaskets. This hotel has potential to receive a five star review if extra attention is focused on cleanliness and updated furniture.
family
Families
its a nice hotel. But it's a small room for a family of 5. It would be nice for a family of 3 or less. Hotel has good staff and very nice housekeepers.
service was excellent
GetawayWithFriends
Awesome hotel, had no problems love the breakfast and room also the personnel working that were vey nice:)
convenient while passing thru flagstaff
Couples
Large quiet suite with comfortable beds. Nice to have a LR and bedroom. Great breakfast, Happy Hour and attentive, friendly staff. Staff member gave recommendations to restaurants within walking distance. Wi-fi cost but I was able to use my cellular devices. Older hotel that could use some updating. Pool and spa on the small side. Rate seemed a little high but it was peak season.
weekend getaway
GetawayWithFriends
Upon checking in the staff informed us of their complimentary happy hour every evening from 5-8 what a sweet deal. If that wasn't enough we had the good fortune of a breakfast buffet including an omelette station ... everything from scrambed eggs sausage, hashbrowns, pancakes, fresh fruit & bagels or toast. The staff was friendly & helpful. Great deal and what a super value for the money.
flag football
Families
Great breakfast and happy hour, great location Free drinks a plus
Thank you for taking the time to write a review. I am sorry to learn about your bathroom being less than satisfactory. I will get with the housekeeping staff and share your review in hopes to provide our guests better service in the future. Yours in service