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ClubHotel Riu Vistamar - All Inclusive

4.0 out of 5.0

Recent guest reviews

We stayed for a week 1-8 Jan 2017. We can definitely recommend this hotel. It is very clean, and the common areas are really nice. It is a large hotel, and one should not expect the food (buffet) to be of a gourmet quality. But it is better than we have had in similar places we have stayed at earlier. The views are breathtaking, and the staff is both friendly and professional. The only negative comment we have is a minor one, and probably not easy for the management to do anything about. It’s the elevators. They are to few, and to small. We were quite relaxed about having to wait, but we noticed that families with small children found this a bit stressful. Overall, we enjoyed our stay very much, and would definitely consider to come again. Thank you!

We spent a lovely week here over Christmas. The rooms are a good size and the bathroom is also.the rooms are newly refurbished, clean and fresh. The view from our balcony looking over the sea was fantastic. The kids club was great my 9 year old really enjoyed himself, so much that we barely saw him through the day! The food was really tasty, a huge variety every night and some fab starters in the main restaurant, we ate in both of the other restaurants too and can highly recommend the Asian, it was so good we went twice! What makes this hotel is the staff they are ALL so friendly and the management were very visible often walking around the hotel and speaking with guests. We felt truly relaxed here and really enjoyed our holiday. This hotel has something for all age groups and the selection of drinks here is vast. One of my favourite parts of this holiday was eating breakfast alfresco over looking amadores beach. One negative point to note, somehow this hotel lacked ambience... the sports bar felt very flat on an evening and laying by the pool was just lacking a certain vibe, I can’t quite put my finger on it.

First time at this hotel for Christmas and it is wonderful we can't fault it in any way,rooms lovely, food great you can eat all day and night if you want to ,staff lovely and helpful plenty of sunbeds two pools to choose from entertainment was good for half the time it seemed to be one night really good and the next night not so good but overall better than some places we have been to not much outside the hotel but a courtesy bus to take you down to the beach which is lovely and from there there is a nice walk to Puerto Rico resort where there are lots of shops and bars we would definately go there again

We have stayed at the RIU Vistamar on several occasions, this was our first time since the refurbishment. The rooms are bright and the bathroom is now fantastic, with good lighting and a walk in shower. However, a small gripe, the loo flush is an inferior plastic contraption, which does not fit to the wall very well and in several cases in the communal areas these were already coming away and causing problems with flushing. Also the rooms are no longer carpeted, but tiled, which is better, but they don’t seem so well soundproofed now. Wi-fi is now also available in the rooms. The main entertainment area has been revamped, and the seating is much better. There used to be a room for people to play cards, with a bookcase in the corner so that you could exchange books. This has now gone and they don’t offer another bookcase. We asked the TUI rep, and she will take books from you and have books for you to read. I can’t comment any further on this area as we didn’t visit it on a night. A big bonus is the Sports Bar, which means there is an alternative indoor area on a night time. Negative here is the noise, everything echoes, and with 2 pool tables, which obviously attract families, it can be quite noisy. The floor to ceiling glass gives great views. A concern is balls bouncing off the tables and hitting the glass. I’m sure they are made to withstand shock, but there is also a glass door now between reception and the lift area, and this was damaged during the week we stayed (end of December). It was quite slow to open, could be dangerous for children running. The dining area has been modernised, and the additional outdoor terrace means you no longer have to stick to 2 sittings for evening meals, except Christmas and New Year. We have always found the food to be a good standard at all times. We were told the main restaurant was closed on a lunchtime, but due to some bad weather before we arrived the Sea Breeze area had to be closed and the main restaurant was open. I hope this continues, not everybody wants to eat from a snack bar. The pool areas have plenty of sunbeds, with an additional terrace on the roof of the pool snack bar. There is also an additional pool bar on this level. On the upper level there is a children’s pool. However, you can only get access so far by lift, then it’s either 2 flights of steps or up the steep bank and enter by the top gate. Not ideal for families with young children and buggies. Staff, as always, have been excellent, which is one of the reasons we like to return to this hotel.

This was our 5th visit to this hotel. The refurbishment is amazing. The only thing left are the tiles on the staircase and the tired old pictures on the corridor walls. The staff are as friendly as ever and the rooms are beautiful especially the walk in shower. The addition of the new poolside bar is a bonus. However, on the downside the lunch time food in the Seabreeze snack bar was very repetitive. In the past there was a choice of eating there or in the main restaurant. Now there is only the Seabreeze and the food, whilst well presented was monotonous to say the least. On our previous visits the chef has always show cooked a paella, which was delicious, but this did not happen this year. Salads and deserts were very good but appeared to be catering for continental guests rather than the British who now appear in the minority. Overall, we had a good holiday and will return providing that Riu do not hike up the prices to pay for the refurbishment.

Visited this hotel one week in December 2017 with my teenager girl. We had a nice room with a view to the Amadores beach. Good bed and good size bathroom. Unfortunately, no sun on the balcony. And there were some small ants walking through our bathroom. Hotel sprayed, but difficult to remove. The food was ok. Looked amazing, but I kept getting disappointed. Also, wine on dispenser, not the best, but drinkable. Pool area was very clean and nice. Even if I was a bit disappointed about the hotel, the staff made my stay worth it. The service was excellent!! All the staff was nice and gave the best service. That’s why this hotel gets 4 stars and I would recommend it. Just remember to ask for a room before 80 if you want sun on the balcony.

Second time at a Riu all inclusive hotel. Last year went to Cape Verde to a Riu Palace hotel. This one is a Club hotel. Pros: Refurbished rooms, so clean and lovely helpful staff without exception. Views from room and pools etc. are fantastic and you get the sun all day. Sun rises to the left of your room and sets on the right. Coffee made at bar much better than that from self service coffee machines. Good soft drinks and the cava is OK. Wonderful fresh fruit; melon, kiwis, papaya, black grapes were superb. Cons: The wine is dire. However if you walk up the hill from the hotel and bear right at the fork in the road and continue to a ghastly shopping centre, you will find a Hiperdino where you can buy some drinkable wine. Limited selection of screw top wines but if you take a bottle opener with you then you can take your pick! Food becomes repetitive and 2 weeks would drive me crazy. Bread comes in from outside supplier and does not seem very fresh and is rather dry. Slice your own from loaves that are also there is the best bet rather than the pre-sliced bread. Croissants are dry and seem almost stale which is very disappointing. Those in Cape Verde were excellent and clearly baked on site. Some very good dishes and others bland but plenty to choose from. Little variety in the fish and usually overcooked and dry. You need to be patient and wait while it is cooked and get a fresh piece. Curious that there are no poached eggs available; scrambled are overcooked and dry. Also interesting that few signs of managers interacting with guests or overseeing dining etc. On the whole a relaxing week but would not return to this particular hotel. Will look at Palace ones in future but the wine last year wasn't great either.

Just visited this hotel for a week on 4th December, my 2nd time here. The refurbished rooms are lovely with great views. The food and drinks were fantastic and the view at lunchtime while sitting having lunch in the sea breeze restaurant is stunning. The pools are fab and the new kids pools in Riu land look great for kids. I would definitely recommend this hotel. We were there for my birthday but didn't mention this and when we came back from the beach there was a bottle of fizzy wine and a card from the hotel, which was a nice touch. I will definitely be returning to this hotel,

I visited the hotel December 2017 and stayed for one week although I could've stayed for longer it was such a lovely hotel and location. The hotel has recently been refurbished to a good standard. I was in a standard double room on the first floor which was very spacious and had a view of the sea. The rooms were clean and well equipped We ate mainly in the buffet restaurant which had a good selection of food and I could always find something to eat. I very rarely go all-inclusive I really liked that option within this hotel. I found the entertainment staff very enthusiastic and energetic the only criticism I would have is that the DJ played some very old music on the assumption that the hotel guests were varying in ages and chose to focus on the older audience. I think it's worth remembering that even if you have an older audience actually having more recent and up to date music can make people feel youthful and will probably provide for more enjoyable evening all round as there was quite a young audience as well. The pool area was very clean with plenty of sun loungers also there was a poolside bar which was very well organised very well equipped. Overall the hotel experience was very good and it was very close to the beach if you took the shuttle bus which was provided by the hotel.

This was our 5th visit to this hotel and we were very impressed with the refurbishment. The addition of the poolside bar by the upper pool is excellent and would have been even better if it had opened at night as an option for those wanting a change from the entertainment. The views from the new sports bar (was previously the solarium) were fabulous at the end of the day as the sun was going down. Whilst we didn’t use the kids facilities, the addition of the children’s pool and play area on the top floor (next to the volleyball/ tennis court) look to be great additions. The rooms have had a much needed makeover and the bathrooms with walk in shower are great. The new outside roof terrace restaurant was a great alternative for evening meals with stunning views over Amadores. The food was good as always with lots of choice and the staff were helpful, friendly and efficient. I am sure that we will be back again in future. Oh and someone commented previously that men shouldn’t wear shorts to dinner; I completely disagree - it’s a hot climate and 2017!

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 2700 reviews