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Best Western Gallup West

2.5 star property
Hotel in Gallup with free breakfast and a fitness center

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Photo gallery for Best Western Gallup West

Lobby
Dining
Business center
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
111 Twin Buttes Road, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min drive‬
  • Place, Gallup Cultural Center
    ‪6 min drive‬
  • Place, El Morro Theatre
    ‪6 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(103 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator&Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Double Accessible-1 King Mobility Accessible Communication Assistance Roll In Shower Microwave And Refri

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking, Chair With Ottoman

Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

1 King Bed, Nonsmoking, Chair With Ottoman

  • Sleeps 2

About the neighborhood

Gallup

Best Western Gallup West places you within a 10-minute drive of Rio West Mall and Plaza del Norte. This 60-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Rio West Mall - 5 min drive - 5.9 miles
  • Richardsons Trading Company - 6 min drive - 6.8 miles
  • Plaza del Norte - 6 min drive - 6.3 miles
  • Gallup Cultural Center - 6 min drive - 7.0 miles
  • El Morro Theatre - 6 min drive - 7.0 miles

Getting around

  • Gallup Station - 8 min drive
  • Gallup, NM (GUP-Gallup Municipal) - 4 min drive

Restaurants

  • ‪Love's Travel Stop - ‬6 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Denny's - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Panda Express - ‬6 min drive

About this property

Best Western Gallup West

Hotel in Gallup with free breakfast and a fitness center
Guests staying at Best Western Gallup West enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free wired internet and 35-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Lobby
Quality Inn & Suites Gallup I-40 Exit 20
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.0 out of 10, Very Good, 1,013 reviews
$81 nightly
The price is $91
Dec 29 - Dec 30
Total with taxes and fees
Quality Inn & Suites Gallup I-40 Exit 20

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 17

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night, plus a deposit of USD 100 per stay
  • Dogs and cats only

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 17 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Frequently asked questions

What's there to see near Best Western Gallup West?

Based on positive ratings, guests enjoy the hotel's location in Gallup, which is close to Gallup Cultural Center, Gallup Flea Market, and El Morro Theatre. You'll also find Rio West Mall and Plaza del Norte nearby.

Is parking available on site at Best Western Gallup West?

Yes, self parking is offered for free at the hotel.

Does Best Western Gallup West feature a casino at the property?

No, Best Western Gallup West doesn't have a casino.

Will I find an indoor pool at Best Western Gallup West?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Best Western Gallup West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and free Internet access as well as an indoor pool.

Are there hot tubs at Best Western Gallup West?

No, this hotel doesn't have a spa tub.

Does Best Western Gallup West have a restaurant that serves breakfast?

Best Western Gallup West offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western Gallup West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Gallup West for a fee of USD 30 per pet, per night. A deposit of USD 100 per stay is collected.

Does Best Western Gallup West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Gallup West?

The closest major airport to Best Western Gallup West is Gallup, NM (GUP-Gallup Municipal), which is 2.9 mi away (4 minutes by car).

Can I book a room with a balcony at Best Western Gallup West?

No, at Best Western Gallup West, there aren't any guestrooms that list a balcony.

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 714 out of 1235 reviews
Rating 8 - Good. 322 out of 1235 reviews
Rating 6 - Okay. 105 out of 1235 reviews
Rating 4 - Poor. 49 out of 1235 reviews
Rating 2 - Terrible. 45 out of 1235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Amy

Stayed 1 night in Oct 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of the building light shine in window and they is some truck noise in early morning hours.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness
Just okay. If you need a place to rest for the night, this place will be fine.
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad overall, nice clean and spacious rooms. Decent breakfast. Beds were a bit hard for my liking but not terrible. Biggest let down was we went to use the indoor pool and it was A. Freezing and B. Slightly green like it was imbalanced. There were also some men just sitting in the pool area staring, not using the pool but just sitting and staring. Made me uneasy.
Stayed 1 night in Sep 2025

10/10 Excellent

Christof

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice-

Good clean hotel, good location.Close to twenty four hour new convenience store. They were very polite and had my room ready.When I arrived very late in the AM. Hotel clerk was awake and very nice. Upon leaving all the room service, people were very kind and friendly as I departed... same with the frondesk clerk...
Stayed 1 night in Sep 2025

10/10 Excellent

Vickie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional employees make the difference to weary

Best Western is pretty consistent in their quality in everything but what we like is how friendly and helpful their staff is. Especially nowadays when people are just so unwilling to even smile at you. It means a lot, and that’s why we have decided from now on Best Western is our first choice, no matter where we travel in the world. We checked in here in Gallup, New Mexico, and the gentleman that checked us in was exceptionally warm and kind. We booked online a King room and there was none available, but it didn’t matter because he was so warm and friendly. Thank you best Western for looking for exceptional people to work for your company.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Great place to lay your head. Clean, comfortable! Good morning breakfast Included. Friendly staff. Highly recommended.
Stayed 1 night in Sep 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The shower head was messed up. Grout needed attention. The guests upstairs where stomping, running, and jumping all night.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and good for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is not up to par with other Best Westerns. Our deadbolt didn’t work which made me very nervous. Staff is friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just off 40. Clean and comfortable. Fast elevator! Parking may be a walk for some.
Stayed 1 night in Sep 2025

10/10 Excellent

marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The girl that checked us in was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, both in the lobby, common areas, and the room. Breakfast was excellent. Easy access on and off I-40, with gas/truck stops nearby. Small town with friendly citizens. I would highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

4/10 Poor

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor maintenance, overwhelmed night staff

Overall it seemed clean in the room. The pool room was very warm, the pool was warm and not very clean. The biggest issue was the drain the tub/shower. It worked extremely slow. Backed up about 6 inches of water when my daughter took a shower, then took an hour to drain. I went to front desk to let the know the problem and the staff was dealing with a group that apparently didn’t have correct reservations; tensions were high in the room so we just decided to “tough it out”. I took a shower in another room that my parents were staying in (traveling on a family vacation). As we checked out in the morning my wife let the staff know our issues, they seemed they didn’t care and simply indicated to my wife that “well, you booked through a third party”
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Sep 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
On the west side but brand new and very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Quiet rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the interstate making access easy.
Stayed 1 night in Sep 2025

8/10 Good

Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best feature for this property is the fact that it's right off the freeway. Quick access to the interstate without the hassel of traffic. Its a quiet place to stay despite the freeway traffic. One can slightly hear the train but that's occasional. We were pulling trailers and didn't have an issue finding parking space for it. If you dont' want to deal with the rest of Gallup, this would be the place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except it would be nice if the parking lot was a little bigger.
Stayed 1 night in Sep 2025