We loved the large room. Very comfortable bed, very clean.
Facility was nicely updated and very clean. I specifically chose this hotel because of its indoor pool, which turned out to be closed, either due to COVID or because of renovations. This wasn't noted in the listing (as far as I could tell), though the desk clerk said it was.
Check in girl was great. Room was clean. Beds were comfortable. We knew it was to go breakfast bags. Called front desk at 8am and they told us the breakfast was done. When I checked out at 9:10, I asked if they ran out of breakfast or if it got done earlier. Lady said they were done at 9. I said we called down at 8 and asked and was told breakfast was done then. She completely ignored me and wouldn’t elaborate about the breakfast situation. Then she said she couldn’t give me a copy of my bill. We stayed at a BW the night before in a different location and got a copy. Rude!
Hotel is cleaner and newer when compared to other hotels in the area. It is located in the middle of the town but secure enough with a nice fence.
We arrived with children at night amd the staff was so helpful in getting us checked in quickly and with such professionalism and holiday cheer! Although we had to be on the riad for the holidays, the hotel was decorated and warm and felt like Christmas!!! I loved it!!!
Rooms seem to have zero noise isolation. I could hear my neighbors conversation and had to go over to ask her to keep it down at 2:30 am. Also during covid, breakfast was promised as a grab and go option. It turned out to be 1 apple and 1 granola bar. less than 200 calories per person. Seemed like more of an insult than just not having breakfast. I'm swearing off all best westerns for a bit.
Enjoyed pool time. Everything clean. Breakfast hostess over the top friendly and hard working.
Convenient location to eateries, shopping, gasoline, and the Interstate to continue travel....
We found everythihg we needed in great condition. Very good stay.
Nice place to stay. Bathrooms floor tile grout could use some scrubbing.
Wasn't too warm of a welcome when coming in late at night.
We were pleased with the size of room, cleanliness and modern look and feel. We would and will come back to this property. Appreciated having a hot breakfast included with our stay. Keep up the good work and thank you for an enjoyable stay.
Great room. Very clean. Asking for to long of description.
Staff friendly room very comfortable great rates.Thanks
Friendly staff. Clean. Elegant. Bed dips a little.
Located within a mile (2 km) of Gallup Cultural Center, Best Western Plus Gallup Inn & Suites is within 3 miles (5 km) of Gallup Indian Medical Center. This 69-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
All 69 individually decorated rooms feature washers/dryers, microwaves, and refrigerators. Guests can expect free WiFi and 39-inch LCD TVs. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Built in 2015, the brand new Best Western Plus Gallup Inn & Suites offers an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
We loved the large room. Very comfortable bed, very clean.
Facility was nicely updated and very clean. I specifically chose this hotel because of its indoor pool, which turned out to be closed, either due to COVID or because of renovations. This wasn't noted in the listing (as far as I could tell), though the desk clerk said it was.
Thank you for staying with us! We appreciate your feedback!
Check in girl was great. Room was clean. Beds were comfortable. We knew it was to go breakfast bags. Called front desk at 8am and they told us the breakfast was done. When I checked out at 9:10, I asked if they ran out of breakfast or if it got done earlier. Lady said they were done at 9. I said we called down at 8 and asked and was told breakfast was done then. She completely ignored me and wouldn’t elaborate about the breakfast situation. Then she said she couldn’t give me a copy of my bill. We stayed at a BW the night before in a different location and got a copy. Rude!
We apologize for the inconvenience of the front desk clerk. Thank you for staying with us! We appreciate your feedback!
Hotel is cleaner and newer when compared to other hotels in the area. It is located in the middle of the town but secure enough with a nice fence.
Thank you for staying with us! We appreciate your feedback!
We arrived with children at night amd the staff was so helpful in getting us checked in quickly and with such professionalism and holiday cheer! Although we had to be on the riad for the holidays, the hotel was decorated and warm and felt like Christmas!!! I loved it!!!
Thank you for staying us! We appreciate your feedback!
Rooms seem to have zero noise isolation. I could hear my neighbors conversation and had to go over to ask her to keep it down at 2:30 am. Also during covid, breakfast was promised as a grab and go option. It turned out to be 1 apple and 1 granola bar. less than 200 calories per person. Seemed like more of an insult than just not having breakfast. I'm swearing off all best westerns for a bit.
Sorry for the inconvenience of your stay. Best Western will be serving a full hot breakfast soon. Thank you for staying with us! We appreciate your feedback
Thank you for staying with us! We appreciate your feedback!
Enjoyed pool time. Everything clean. Breakfast hostess over the top friendly and hard working.
Thank you for staying with us! We appreciate your feedback!
Thank you for your review!
Thank you for your review!
Thank you for staying with us! We appreciate your feedback!