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Woodcliff Hotel and Spa

4.0 star property

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Photo gallery for Woodcliff Hotel and Spa

Couples treatment rooms, steam room, body treatments, hot stone massages
Couples treatment rooms, steam room, body treatments, hot stone massages
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
View from room
Breakfast, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪2 min drive‬
  • Place, Eastview Mall
    ‪2 min drive‬
  • Place, University of Rochester
    ‪20 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 214 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.8 out of 10
Excellent
(11 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.4 out of 10
Exceptional
(6 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

7.8 out of 10
Good
(7 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Fairport

Woodcliff Hotel and Spa places you within 2 miles (3 km) of Powder Mills Park and Eastview Mall. This 236-room, 4-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Powder Mills Park - 2 min drive - 1.4 miles
  • Eastview Mall - 2 min drive - 1.1 miles
  • Strong - 16 min drive - 15.8 miles
  • Rochester Institute of Technology - 19 min drive - 21.9 miles
  • University of Rochester - 20 min drive - 19.4 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Champps - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Guests of Woodcliff Hotel and Spa have access to a golf course, a full-service spa, and an indoor pool. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to May 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 18.47 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to October.
  • Pool access available from 10:00 AM to 8:00 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Frequently asked questions

Is free cancellation available at Woodcliff Hotel and Spa?

Woodcliff Hotel and Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Woodcliff Hotel and Spa?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Woodcliff Hotel and Spa on Mar 7, 2026 start from $233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Woodcliff Hotel and Spa?

This hotel is located in Fairport, close to Eastview Mall, Erie Canal, and Pittsford Plaza. You'll also find Powder Mills Park and Casa Larga Vineyards within a short drive.

Is there parking available at Woodcliff Hotel and Spa?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Woodcliff Hotel and Spa?

The Spa at Woodcliff is the hotel's spa and services include prenatal massages, deep-tissue massages, body wraps, and reflexology.

Does Woodcliff Hotel and Spa feature a casino?

No, Woodcliff Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Woodcliff Hotel and Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from June until October. Note though that pool facilities will be unavailable from November 1 2025 until May 31 2026 (subject to change).

What amenities will couples enjoy at Woodcliff Hotel and Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Does Woodcliff Hotel and Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Woodcliff Hotel and Spa feature a restaurant that includes a breakfast menu?

Yes, Woodcliff Hotel and Spa serves breakfast for a surcharge at Horizons Restaurant.

Will Woodcliff Hotel and Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Woodcliff Hotel and Spa for a fee of USD 50 per accommodation, per stay.

Does Woodcliff Hotel and Spa have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Woodcliff Hotel and Spa?

The closest major airport to Woodcliff Hotel and Spa is Greater Rochester Intl. Airport (ROC), which is 15.8 mi away (22 minutes by car).

Are there rooms with balconies at Woodcliff Hotel and Spa?

No, you won't find guestrooms with balconies at Woodcliff Hotel and Spa.

Does Woodcliff Hotel and Spa host weddings?

There are wedding services available at Woodcliff Hotel and Spa if that's in your vacation plans.

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1006 reviews
Rating 8 - Good. 171 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 67 out of 1006 reviews
Rating 2 - Terrible. 48 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Delphenia

Stayed 2 nights in Dec 2025

10/10 Excellent

Kshawn

Stayed 1 night in Nov 2025

8/10 Good

Janice

Stayed 1 night in Nov 2025

6/10 Okay

Brenda

Disliked: Cleanliness, amenities
Pool I heated, hot tub broken and bar closed early on holiday evening. Rooms needed updating and better cleaning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Great stay during Thanksgiving while visiting nearby family. Thank you to the team that worked during the holidays and took great care of us!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Stayed 5 nights in Nov 2025

4/10 Poor

Maria Claudia

Liked: Cleanliness, amenities
The pool cold, the jacuzzi broken. Workers looking at us with attitude. Overall a unwelcoming experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

6/10 Okay

Amber

Traveled with group, Business traveler
Liked: Staff & service
The pool and hot tub were not useable and the pool is in a dark basement area, there were leaves in the indoor pool. Hot tub was drained of most of the water. Unacceptable as this is a SPA. Ceiling tiles are peeling up and misplaced in the restaurant, not acceptable when the meals are well over $100 per person. Painted over mild and water damage on the walls and pictures hung in the room. Not what I expected from this hotel and spa.
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Disliked: Amenities
Unfortunately, this one very nice hotel is going downhill rapidly.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Berlin, Rochester

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, stafff and SPA
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great customer service
Stayed 1 night in Nov 2025

6/10 Okay

Omer, North York

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Nguyen

Stayed 1 night in Nov 2025

6/10 Okay

Guy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Dated. No toilet paper holder in room. Hole in wall under bathroom vanity. Way overpriced
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Amenities
Everything was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabur

Stayed 2 nights in Oct 2025

4/10 Poor

Guy

Disliked: Property conditions & facilities
Clean but dated. Uncomfortable beds. No toilet paper holder in our room and there was a hole in the wall under the bathroom vanity. Drinks were expensive in the bar too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Amenities
Very relaxing
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Traveled with partner
Disliked: Cleanliness, amenities
The bathroom was terrible, water leaked all over the floor and the floor was crumbling. Actual room did not match the photos listed on this app. Very deceiving. For the price I expected significantly more. Go somewhere else
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

4/10 Poor

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot tub was drained and the pool was not heated. They did not clean the locker room, and did not give robbs to all of my guests.
Stayed 1 night in Oct 2025

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