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Recent guest reviews

Friendly staff made ys feel veey welxome and comfortable!!

Really needed two or three people to check in the long line of people. Around 8:00 pm

Internet is very weak difficult to get a strong signal. Room very stuffy and smelled like old stuff. Towels have to be requested at the front desk, however they did not say that.

Very nice room, excellent bed, near dining, safe area, double sinks, great shower

Staff was great. Room had mold and towel rack fell off. The hot tub was growing green Algi. They had to shut down the hot tub.

They didn't have rooms ready, but they gave me a key to enjoy the pool while I waited.

Good location. Friendly staff. Comfortable room.

Good location, clean room, good internet, close to various restaurants.

There was garbage in my room when I arrived, the bed had a visual slouch in the middle, there were cobwebs in the corners and the extension cord situations were scary. I amnot sure if there was a newer area of this hotel and I was put in a room that had not been remodeled yet but it would have been ok if the room had been vacuumed and cleaned properly.

Nice place. Staff is friendly. Air conditioning works great.

Crazy overpriced for a very poor quality room. I have stayed in much nicer Motel 6 rooms than this! Left after just one night. The only positive was the front desk guy was willing to cancel the remainder of our stay.

Being located so close to the University of Oregon campus was what attracted me to the Best Western New Oregon.

Within walking distance to the Duck football game.

The property is close to the Willamette River and all of the paths and walkways there. It's also close to campus, but pretty far from downtown and Fifth Street. In general, feels like a regular motel, on a very busy street.

The service was amazing, staff as well. And their breakfast is simply the best. The area is safe too

Franklin Boulevard Eugene OR

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western New Oregon places you next to University of Oregon and within a 5-minute walk of Matthew Knight Arena. This 129-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Best Western New Oregon's 129 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests staying at Best Western New Oregon enjoy an indoor pool, a gym, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a steam room, free WiFi in public areas, and a 24-hour business center.

Room options

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Queen sofabed)

1 King Bed and 1 Queen Bed | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Guest reviews for Best Western New Oregon

Everyone (24) Couples (6) Family (15)
5
Partner Couples

Friendly staff made ys feel veey welxome and comfortable!!

By on Sep 8, 2021

Review comment responded on Sep 15, 2021

Thank you for staying with us at Best Western New Oregon. We hope to see you again soon.

4
Friends Business Business

Really needed two or three people to check in the long line of people. Around 8:00 pm

By , from Coos bay on Sep 4, 2021

3
Family

Internet is very weak difficult to get a strong signal. Room very stuffy and smelled like old stuff. Towels have to be requested at the front desk, however they did not say that.

By on Aug 27, 2021

Review comment responded on Sep 9, 2021

Thank you for your review. We apologize for the problems that occurred during your stay and will work hard to make improvements.

5
Partner Couples

Very nice room, excellent bed, near dining, safe area, double sinks, great shower

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Thank you for your review. We are glad to see that you enjoyed your time at Best Western New Oregon and hope to see you with us again.

3
Family

Staff was great. Room had mold and towel rack fell off. The hot tub was growing green Algi. They had to shut down the hot tub.

By on Aug 8, 2021

Review comment responded on Aug 10, 2021

We are sorry to hear about your recent experience and will work hard to address each of your concerns. This is not the standard that we uphold at our hotel, and are surprised to hear that this was the case. We appreciate you taking the time to voice your concerns.

3
Family

They didn't have rooms ready, but they gave me a key to enjoy the pool while I waited.

By on Jul 25, 2021

Review comment responded on Jul 26, 2021

We are glad to hear that we were able to accommodate you despite the delayed check-in. We hope that overall, you enjoyed your stay.

4
Partner Couples

Good location. Friendly staff. Comfortable room.

By on Apr 8, 2021

Review comment responded on Apr 15, 2021

Thank you for your review. We hope to see you at Best Western New Oregon again soon.

4
Partner Couples Family

Good location, clean room, good internet, close to various restaurants.

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you so much for providing feedback. We're happy to hear that you enjoyed our location as well as your overall stay during your time in Eugene. We hope to see you back at Best Western New Oregon the next time you're in town.

1
Everyone

By on Oct 6, 2020

Review comment responded on Oct 8, 2020

Thank you for leaving us with a review. Further insight on what we can do better in the future would be appreciated.

2
Family

There was garbage in my room when I arrived, the bed had a visual slouch in the middle, there were cobwebs in the corners and the extension cord situations were scary. I amnot sure if there was a newer area of this hotel and I was put in a room that had not been remodeled yet but it would have been ok if the room had been vacuumed and cleaned properly.

By on Sep 24, 2020

Review comment responded on Sep 28, 2020

We will look further into the specific problems you describe and appreciate you taking the time to address your concerns.

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