The staff was unresponsive, bed was horrible, the A/C didn’t work properly, the Phone didn’t function, the two elevators only one worked, the food was minimal and cold. We had to request information on how to turn the TV on (light switch by door entry). The hotel room was moldy and dirty, the bed cover had blood stains on it. We were not offered a receipt upon check out. I’ve traveled eye led the world, this by far was the worst. I would give zero stars if possible. I’m not sure if this event was just us (one time event) or this is how it is always. I’d hope this just an off season situation.