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La Quinta Inn by Wyndham El Paso Cielo Vista

2.5 out of 5.0

Recent guest reviews

There was plenty of parking which was good considering they were at capacity. The place could have been cleaner. When I checked into the room, there was an empty water bottle on the floor near the curtains and a few stray bottle caps throughout the room. the ceiling of the bathtub looks like someone tried to clean it but gave up, same with the crevices along the floor and around the toilet. There were stains on the walls, the comforter and most noticeably the carpet. I tried the coffee in the room, it was weak which sent me elsewhere for caffeine. Also, the tv volume wouldn't lower. The complimentary breakfast had plenty of bread-like options but usually only one type of fruit. At least there were boiled eggs and oatmeal. I liked the Texas state shaped waffle irons.

Incredible, i book 2 rooms, both of them were having problems, one was flooding and leaking all over the ceiling and the second one was smelling terrible at humidity.

The front desk person was very pleasant. The room was fine.

The hotel was a bit old, and needs someone with fine detail to go over each room. The staff was great to work with and our stay was comfortable.

Had no problems, friendly staff I recommend this hotel

Walking distance to a strip club and German pub! Room felt only moderately dirty. Bring Lysol and your own donkey! Also be sure not to eat window raisins even though they are complimentary! Be polite to the deranged homeless man in the area or he will throw pickles at your window all night!

Noise of trucks loading and unloading, and engines, all night did not allow me to sleep. AC/Heater stunk so could not use. Dirty toilet room. Everything needs to be updated. A $20 motel for $66! Crazy!

The hotel is close to I-10, and convenient to reach. The breakfast is good and the staff is nice.

Clean and cheap. If you need to rest a little bit, this is the place.

Everything was ok except mattresses were dirty. Breakfast was great! Pool was small. Area was near resteraunts.

The lady at the front desk took a long time finding my reservation, she said that it wasn't there and then that my name wasn't in the system. She even asked me if I had booked my room at some other hotel, I had to show her my reservation because she said that she didn't have it. Once I showed it to her and she knew that it was the right hotel, she took the time to lookup again.

Hotel was dirty blood on walls and filthy tub the front desk staff was incredibly rude. There was hair all over bathroom sink.

front desk people rude and impolite dealing with customers

Great breakfast..comfy beds....nice friendly staff..and a great location

Fabulous breakfast. Great welcoming staff, room was comfortable!

Room was clean, bed was extremely comfortable, easy check-in, pet friendly with an area with grass and bushes at the bottom of each stairwell. Difficult to find the correct LaQuinta at night on the one way frontage roads along the freeway; typical continental breakfast, but limited fresh fruit when I came at 7:15 am (2 bruised bananas and 7 apples) and rather tasteless muffins, but waffles were good.

All was OK, quiet and relaxing time, clean bedrooms...............

9125 Gateway West El Paso TX

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

La Quinta Inn by Wyndham El Paso Cielo Vista places you within a leisurely stroll of The Fountains at Farah and The Woodhouse Day Spa - El Paso. This 117-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free full breakfast is included with your stay.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.


Property features

La Quinta Inn by Wyndham El Paso Cielo Vista features an outdoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. This hotel also has express check-out.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Full 2 | Sleeps 4

Guest reviews for La Quinta Inn by Wyndham El Paso Cielo Vista

Everyone (20) Couples (13) Business (4) Family (15) Other (8) Friends (2)
3
Families

There was plenty of parking which was good considering they were at capacity. The place could have been cleaner. When I checked into the room, there was an empty water bottle on the floor near the curtains and a few stray bottle caps throughout the room. the ceiling of the bathtub looks like someone tried to clean it but gave up, same with the crevices along the floor and around the toilet. There were stains on the walls, the comforter and most noticeably the carpet. I tried the coffee in the room, it was weak which sent me elsewhere for caffeine. Also, the tv volume wouldn't lower. The complimentary breakfast had plenty of bread-like options but usually only one type of fruit. At least there were boiled eggs and oatmeal. I liked the Texas state shaped waffle irons.

By on Jun 18, 2019

5
Everyone

By on May 13, 2019

3
Everyone

By on May 11, 2019

Review comment responded on May 16, 2019

Hello, Thank you for completing the survey, I will share it with the staff.

1
Family with small children

Incredible, i book 2 rooms, both of them were having problems, one was flooding and leaking all over the ceiling and the second one was smelling terrible at humidity.

By on Mar 26, 2019

Review comment responded on Mar 29, 2019

Hello, First I want to thank you for completing the survey, I do want to apologize but we did have a leak from the room above your room and I will check on the other room to correct the issue.

4
Everyone

The front desk person was very pleasant. The room was fine.

By , from UTAH on May 11, 2018

Review comment responded on May 15, 2018

Hello Sherry, A short note to let you know that we appreciate you staying with us. Arturo

3
Everyone

The hotel was a bit old, and needs someone with fine detail to go over each room. The staff was great to work with and our stay was comfortable.

By , from Seattle on Apr 29, 2018

Review comment responded on Apr 29, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4

nice hotel

Everyone

Had no problems, friendly staff I recommend this hotel

By on Apr 21, 2018

Review comment responded on Apr 21, 2018

Thank you for your comments, hope to see you again soon.

3

location location location!

Everyone

Walking distance to a strip club and German pub! Room felt only moderately dirty. Bring Lysol and your own donkey! Also be sure not to eat window raisins even though they are complimentary! Be polite to the deranged homeless man in the area or he will throw pickles at your window all night!

By , from Euphoria on Jan 27, 2018

Review comment responded on Jan 30, 2018

Hello, Thank you for your comments, we have shared them with the staff so they can see where we need to improve on the product and service we are providing. Arturo Aragón

2

noisy drab old unkempt

Everyone

Noise of trucks loading and unloading, and engines, all night did not allow me to sleep. AC/Heater stunk so could not use. Dirty toilet room. Everything needs to be updated. A $20 motel for $66! Crazy!

By , from CA on Jan 10, 2018

Review comment responded on Jan 18, 2018

Thank you for your comments. We are sorry about what you encountered. This is not the image that we want you to have. We will share your comments with our staff so we can provide great stays to our guests. Roland

4

nice breakfast

Everyone

The hotel is close to I-10, and convenient to reach. The breakfast is good and the staff is nice.

By , from San Antonio, TX on Jan 3, 2018

Review comment responded on Jan 6, 2018

Thank you for your comments. We will share your response with our staff, so we can offer great stays. Roland

La Quinta Inn by Wyndham El Paso Cielo Vista

9125 Gateway West, El Paso, TX 79925
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.