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Recent guest reviews

Like the location, but overpriced. Carpets looked pretty worn and dirty.

Property was fine, courteous staff and room was clean.

We stayed just for overnight. The hotel is clean.We feel safe and it’s off I-10. The lady at the check in register is very helpful.

Comfortable hotel close to lot of shopping and restaurants. Really close to the airport

The common areas and rooms are pristine. Our room was perfectly comfortable and came with all the amenities we needed and then some. Our room overlooked the city/ mountains/ sunset. We stayed over a holiday weekend and found it very quiet. The hotel staff were exceptionally kind and helpful, and genuine, too, which made us feel very welcome. We enjoyed the pool area; although small, it was never busy.

Hotel was great, rooms nice and clean. Bar staff friendly. Good location. One bad thing was that the pool was really small.

We were disappointed to see that the hotel was under construction. We had to enter through the back side door. The smell inside was dusty and it was obvious it was a "construction site". Not what you want to see or smell when you arrive at a hotel. The bed was hard and the sheets smelled like chlorine. The construction crew was there early, so even if you plan on sleeping in, the noise will wake you. Also, the front desk called me to see if I was extending my stay since it was 11:15 a.m. and I was past the check-out time. My reservation lists check-in time is 3:00 p.m. and check-out time was to be at noon.

The staff was very nice, the view was of a parking lot.... not much to choose from on television, and when you shower the water gets all over the floor.. my sister got the water on the carpet and when she went to clean up the carpet the towel was all black... so that must have been one dirty freakin carpet.. the pillows were very small.. but like the title says it was an okay stay.

This hotel was some what less than I expected for a Wyndham property, although I was ok for the price point.

delicious hot breakfast buffet, nice gym w/ elliptical, treadmill, and bike that all work, comfy hot tub, comfy room. Our safe was low on battery and didn't work, being the only downside - the guy was very helpful and said he'd repair it, but it never happened - but that's really minor. Would stay here again next time!

Hotel was conveniently located, clean and well apportioned. Staff was great. Very helpful with roudy guest who were disturbing others.. Recommend to families and business travelers.

Everything was great, from the breakfast to the staff and the internet!! Love it!!

From the moment we walked in until we left at 5AM (and were offered coffee even though it was an hour before breakfast time) we were impressed with the staff. The hotel was clean with personnel constantly vacuuming and cleaning windows etc. Staff members went out of their way to give us directions to locations and to provide helpful maps. Will absolutely stay their again.

We enjoy the jacuzzi!! the breakfast was really good! Good location!

Great staff, Great facilities, but airport shuttle not available 24 hrs, I had an international departure (2hrs before departure) and the airport shuttle is available from 4:30am to 12:00am, so we had to take the 12:00am ride and wait until 5:45am for boarding to much, but basically the hotel was great...

Gateway Boulevard West El Paso TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Within a short walk of Bassett Place, Holiday Inn El Paso Airport is within 2 miles (3 km) of Cielo Vista Mall. This 3-star hotel has 111 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

The 111 accommodations feature sitting areas. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer designer toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Built in 2014, the brand new Holiday Inn El Paso Airport offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn El Paso Airport

Everyone (8) Couples (9) Business (1) Family (8) Friends (1)
4
Everyone

By on Oct 4, 2020

4
Everyone

By on Feb 23, 2020

1
Everyone

By on Jul 11, 2019

Review comment responded on Jul 12, 2019

Dear Valued Guest, We are sadden to see you did not enjoy your stay with us. We hope you will give us another change and stay with us again in the near future.

5
Everyone

By on Jul 11, 2019

Review comment responded on Jul 12, 2019

Thank you for staying with us! We appreciate your feedback!

3
Family

Like the location, but overpriced. Carpets looked pretty worn and dirty.

By on Jul 6, 2019

Review comment responded on Jul 9, 2019

Dear Valued Guest, We appreciate your constructive feedback as it will helps us to focus in areas that need improvement. Thank you for staying with us and we hope to have you stay with us again in the near future.

4
Business Business

Property was fine, courteous staff and room was clean.

By , from TX on Jun 28, 2019

Review comment responded on Jul 1, 2019

Thank you for staying with us! We appreciate your feedback!

4
Family

We stayed just for overnight. The hotel is clean.We feel safe and it’s off I-10. The lady at the check in register is very helpful.

By , from Texas on May 22, 2019

Review comment responded on May 28, 2019

Thank you for staying with us! We are glad you enjoyed our great staff and location. We look forward to your next stay with us!

4
Everyone

By on May 21, 2019

Review comment responded on May 28, 2019

Thank you for staying with us! We appreciate your feedback!

5

trip family

Everyone

Comfortable hotel close to lot of shopping and restaurants. Really close to the airport

By , from Apex NC on Apr 4, 2018

5

clean, comfortable, convenient for travel

Everyone

The common areas and rooms are pristine. Our room was perfectly comfortable and came with all the amenities we needed and then some. Our room overlooked the city/ mountains/ sunset. We stayed over a holiday weekend and found it very quiet. The hotel staff were exceptionally kind and helpful, and genuine, too, which made us feel very welcome. We enjoyed the pool area; although small, it was never busy.

By , from Iowa on Jul 11, 2016

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