Clean and convenient to the reception hall at the attached Keller Convention Center
Just because you have a fancy lobby and a restaurant doesn't mean the rooms are updated. This place needs help. It reeks of weed and pot, was extremely loud. Will not return.
We didn’t have hot water in our room at check in. Told staff and in 2 hours problem fixed
Very nice facility , very clean and the staff was helpful. Comfortable bed
The Holiday Inn was very pretty, had what seemed like a nice restaurant, a pool and the room was great. Of all the choices we had available, I'm so glad we chose this hotel. I will definitely stay there again if I need to come to Effingham again.
It was great! Food was good. Room was very clean too!
1) The hotel is ideally located adjacent to restaurants, Starbucks, highway, etc. 2) The desk staff had my after-hours reservation materials at the ready. 3) Despite an after-hours arrival, both the coffee/tea bar and cookie dispenser were loaded for guests/new arrivals. 4) Both the lobby and front desk were clean and nicely decorated for Valentine's Day. 5) When I experience difficulty with the business office's fax machine, the lobby representative immediately volunteered to run my 18 pages of faxes from her desk's fax machine. 6) When I needed directions to points of interest, the lobby representative provided me with TWO maps and detailed directions. 7) Both the desk representatives and the cleaning/maintenance staff were friendly and outgoing. 8) My room and the corridors leading to it were clean, kempt, and quiet. 9) I would definitely stay at this hotel again.
Wedding planning...wake up call phone system inoperative; had to visit the desk. Maid removed half used shampoo and failed to replace. Ecology memos were ignored by the staff...I left towels on rack for 'no replacement' and they were replaced. Not a problem for guests but it makes you wonder who is supervising...
great 1st impression
This is one of the nicest hotels I have ever stayed in. The food at the restaurant was as good as any I have eaten in New York City. The bartender was very helpful, nice but not intrusive. My room was top notch. I had a wonderful evening at this hotel and would definitely stay there again.
I stayed in the Hilton because I attended a wedding reception at the Convention Center attached to the hotel. I found both the hotel and the center to be very nice, clean, spacious, with great service. THere is also many places to dine and a Super Walmart within walking distance. The hotel also has convenient interstate access. Would definitly stay there again if in the area!
Within a short walk of Effingham Performance Center, Holiday Inn Effingham, an IHG Hotel is within 2 miles (3 km) of TREC Calico Trail. This 3.5-star hotel has 112 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Located centrally in Effingham, it's connected to the convention center and also close to Lake Sara and HSHS St. Anthony's Memorial Hospital.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Holiday Inn Effingham, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Clean and convenient to the reception hall at the attached Keller Convention Center
Thank you for the kind review.
Just because you have a fancy lobby and a restaurant doesn't mean the rooms are updated. This place needs help. It reeks of weed and pot, was extremely loud. Will not return.
One phase at a time. We share in the view of updates to the property. Ground floor first, public space next, guest rooms and above coming soon. We apologize for other guests and lack of courtesy as we want all of our guests to have a delightful stay without inconvenience.
Apologize. Wish we knew what went wrong
We didn’t have hot water in our room at check in. Told staff and in 2 hours problem fixed
As strange as that sounds, at least the issue was resolved. Sorry for the inconvenience and thank you for the patience and feedback
Thanks
Very nice facility , very clean and the staff was helpful. Comfortable bed
Thank you for being our guest. Our award winning staff and property appreciate your business
The Holiday Inn was very pretty, had what seemed like a nice restaurant, a pool and the room was great. Of all the choices we had available, I'm so glad we chose this hotel. I will definitely stay there again if I need to come to Effingham again.
It was great! Food was good. Room was very clean too!
1) The hotel is ideally located adjacent to restaurants, Starbucks, highway, etc. 2) The desk staff had my after-hours reservation materials at the ready. 3) Despite an after-hours arrival, both the coffee/tea bar and cookie dispenser were loaded for guests/new arrivals. 4) Both the lobby and front desk were clean and nicely decorated for Valentine's Day. 5) When I experience difficulty with the business office's fax machine, the lobby representative immediately volunteered to run my 18 pages of faxes from her desk's fax machine. 6) When I needed directions to points of interest, the lobby representative provided me with TWO maps and detailed directions. 7) Both the desk representatives and the cleaning/maintenance staff were friendly and outgoing. 8) My room and the corridors leading to it were clean, kempt, and quiet. 9) I would definitely stay at this hotel again.
Apologize that we didn’t meet your expectations. What could we have done better?