This was a great property. Only downfall is the pool was very cold, and the hot tub was not hit but also very cold. When we noticed this, my teenaged went up to the desk and manager seemed very upset and confused. He stated “ that was supposed to be fixed today.” I think a note or even them notifying guests would have been most appropriate. Since when you go down to the pool and it’s unbearable. Mind you the manager was not the person who checked us in. Other than this was a great property and I was highly recommended!!!
I don't care whats going on in town, a midrate hotel should never be $150 after discount in Effingham on a weeknight when hotels have vacancies. I rate low on amenities because if pool is out of order and you know people choose hotels at least partly for amenities, guests she be told that before they've paid and been handed their room key. I couldve stayed elsewhere for under 90 and next time I will.
Clean hotel & friendly service. Breakfast bar was well above average.
Staff was very friendly and accomodating. The breakfast room was clean and the food was fresh.
Our stay was good, although it is quite noisy due to interstate traffic. The beds were good as well as towels. Breakfast is somewhat limited due to COVID as well as no room service. Overall, it was fine.
I don't know how this property got a 4.4! Seems basic to get a properly made bed! I had to remake mine because the duvet only came half way up. The rest was tucked underneath. (??) When I mentioned this at the front desk, they just shrugged. I guess it's hard to get good help these days. But the bed is basic! Unsat!
Big improvement over where I used to stay in effingham. This is my new go-to hotel.
We stayed here because of price, location, and that it has a hot tub and heated pool. We enjoyed our stay. The pool area was dated, but over all the hotel was nice.
Check in was great, the employee was very kind. They were short staffed so she had to see if our room was available, which was no problem. The floors are filthy and I mean filthy. Our room was clean, there was a little toothpaste on the sink, but no biggie. The pool area was extremely overwhelming with the smell of chlorine. It was so bad that it burned your eyes within seconds of being in there. The breakfast is pretty decent.
Quick easy check-in.
Friendly staff, woman behind counter was very helpful with directions.
Not one single staff member was wearing a mask. We saw cleaning staff together in the hallways with no masks- one staff member even got in the elevator with us with no mask on. The front desk staff also didn't wear masks and one was sitting there coughing all over when we came down from our room. Zero covid awareness at this location.
The property shows definite signs of wear. I had trouble locking my door.
Everyone was fantastic. Breakfast was great even though it was grab and go due to covid restrictions. The room was clean but the beds were uncomfortable and it was quite noisy from being so close to the interstate.
It was clean!!! That’s been ultra important in today’s world!!
My stay was great And the staff was wonderful but the internet was absolutely horrible. It was extremely slow and couldnt do anything on my computer, which has a new hard drive so it wasn’t the computer.
Within a short walk of Effingham Performance Center, Country Inn & Suites by Radisson, Effingham, IL is within 2 miles (3 km) of TREC Calico Trail. This 65-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is included with your stay.
Guests can expect free WiFi and TVs with cable channels. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Country Inn & Suites by Radisson, Effingham, IL, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
This was a great property. Only downfall is the pool was very cold, and the hot tub was not hit but also very cold. When we noticed this, my teenaged went up to the desk and manager seemed very upset and confused. He stated “ that was supposed to be fixed today.” I think a note or even them notifying guests would have been most appropriate. Since when you go down to the pool and it’s unbearable. Mind you the manager was not the person who checked us in. Other than this was a great property and I was highly recommended!!!
I don't care whats going on in town, a midrate hotel should never be $150 after discount in Effingham on a weeknight when hotels have vacancies. I rate low on amenities because if pool is out of order and you know people choose hotels at least partly for amenities, guests she be told that before they've paid and been handed their room key. I couldve stayed elsewhere for under 90 and next time I will.
Clean hotel & friendly service. Breakfast bar was well above average.
Thank you for the great review and the 5 out of 5.
Staff was very friendly and accomodating. The breakfast room was clean and the food was fresh.
Thank you for the 5 out of 5. We are pleased you enjoyed your stay with us.
Our stay was good, although it is quite noisy due to interstate traffic. The beds were good as well as towels. Breakfast is somewhat limited due to COVID as well as no room service. Overall, it was fine.
Thank you for the review.
I don't know how this property got a 4.4! Seems basic to get a properly made bed! I had to remake mine because the duvet only came half way up. The rest was tucked underneath. (??) When I mentioned this at the front desk, they just shrugged. I guess it's hard to get good help these days. But the bed is basic! Unsat!
Lots of places are running shorthanded and trying to train new staff. Sorry if your bed was not made to your standard. We are trying to get fully staffed and get them trained on the correct way of making beds. Sorry if our staffing issues made for a rough stay for you. I will work on this.
Big improvement over where I used to stay in effingham. This is my new go-to hotel.
Thank you for the review.
We stayed here because of price, location, and that it has a hot tub and heated pool. We enjoyed our stay. The pool area was dated, but over all the hotel was nice.
Thank you for the review.
Rates are based upon occupancy at the hotel. So if the hotel is very busy then rates are higher. This is the way it is at all hotels. The pool was never out of order the heater just was being fixed do the pool was cooler than normal. We also had signed posted on the door and the front desk letting guest know about the pool temperature. My apologies if you did not see those.