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Recent guest reviews

I chose the Shelbourne Hotel because of its famous Horseshoe Bar and the interesting 1824 Bar. These unique establishments were recommended by friends and heavily pushed as places to frequent by the hotel’s advertising. However, they were both closed because business was slow. I explicitly asked staff about the hours of the Horseshoe Bar, only to find out they were wrong; this happened on two separate days; I then found out from the concierge that it was actually closed all week. However, the hotel website continued to advertise the bars, with no mention of their closures. When I asked hotel management about checking out early so I could go to another, less expensive hotel, I was told that would be difficult as I had prepaid through Orbitz. I spoke to two different managers about a reduction in my hotel rate, and was informed they would have to check with “higher ups,” and that someone would get back to me. But no one ever did. The Shelbourne is a very expensive hotel. It was not worth the money. Facilities were closed to save the hotel money with no thought of customer impact. It was a bait and switch. Communication was poor or useless. The hotel seemed more interested in catering to special business group functions (who were given access to the 1824 Bar) than to the normal hotel guest. The Ascendancy lives on at the Shelbourne.

Very pretty hotel. Nice location. No on site ATM. CABS do not accept credit cards

Our favorite hotel in Dublin, with a great location and wonderful staff. However, traveling off season, specifically for our honeymoon (as mentioned to them) with no extra amenities, room upgrades, or services somewhat diminished an otherwise excellent experience. The other locations we stayed at on our trip definitely went above and beyond, and the lack of this experience at The Shelbourne was our only negative.

Beautiful historic hotel with great service. I would highly recommend.

Excellent staff, service, facilities, and location.

Amazing experience...will do so again when in Dublin!

Beautiful hotel in a Great location! Friendly staff everyone was delightful.

4 days and nights of excellent service, comfort and enjoyment. Ideal hotel for our short vacation.

Beautiful great location, food staff service excellent, rooms super clean

Second time in two years we have stayed here, looked forward to staying here the second time based on our first stay and we were not disappointed. We will definitely be back. Thank You Francis @ Kathleen Murphy Ingleside Ill.

I love this hotel! Comfortable bed, updated rooms, restful decor, complimentary newspaper, turn down service with chocolate, great bar, VERY ACCOMMODATING STAFF, THE BEST NAVIGATOR, a perfect hotel. It doesn't get better!!!

Great staff and room (with balcony) was biggest I ever saw in Europe. Nice location too.

We decided to splurge on our last couple of days in Ireland and stay at the Shelbourne. I am so glad we did. The hotel is beautiful. The staff is courteous and extremely helpful. The food is the Saddle Room was outstanding. Given the chance, we would stay here again in a heartbeat! Now if only I can get the recipe for the sweet potato soup with red pepper garnish. It was the best soup I've ever had!

Elegant hotel with friendly and helpful staff, and they have a great breakfast

Lost my luggage, irresponsive, pompous and altogether highly overrated. The times of the Grand Budapest Hotel are way over. And they need to do their jobs, not kiss my hand in fake compliance.

27 St. Stephen's Green North Dublin Dublin

Hotel highlights

  • Walking distance to Grafton Street and Gaiety Theatre
  • Free in-room wired Internet
  • Onsite dining
  • Spa

Located in City Centre Dublin, The Shelbourne, Autograph Collection is within a 5-minute walk of popular attractions such as Grafton Street and Gaiety Theatre. This 265-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a health club.


Dining

Relish the international cuisine at The Saddle Room, one of 4 onsite restaurants. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 265 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect WiFi, free wired Internet, and 32-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Guests of The Shelbourne, Autograph Collection enjoy a full-service spa, an indoor pool, and a health club. Valet parking is available for EUR 35.00 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with access to locker space, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 Bedroom, Non Smoking (Heritage)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Balcony (High Floor)

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Premium Room, 1 King Bed, Non Smoking (Heritage Room)

1 King Bed | Sleeps 2

Guest reviews for The Shelbourne, Autograph Collection

Everyone (12) Couples (4) Business (1) Family (1)
2
Everyone

I chose the Shelbourne Hotel because of its famous Horseshoe Bar and the interesting 1824 Bar. These unique establishments were recommended by friends and heavily pushed as places to frequent by the hotel’s advertising. However, they were both closed because business was slow. I explicitly asked staff about the hours of the Horseshoe Bar, only to find out they were wrong; this happened on two separate days; I then found out from the concierge that it was actually closed all week. However, the hotel website continued to advertise the bars, with no mention of their closures. When I asked hotel management about checking out early so I could go to another, less expensive hotel, I was told that would be difficult as I had prepaid through Orbitz. I spoke to two different managers about a reduction in my hotel rate, and was informed they would have to check with “higher ups,” and that someone would get back to me. But no one ever did. The Shelbourne is a very expensive hotel. It was not worth the money. Facilities were closed to save the hotel money with no thought of customer impact. It was a bait and switch. Communication was poor or useless. The hotel seemed more interested in catering to special business group functions (who were given access to the 1824 Bar) than to the normal hotel guest. The Ascendancy lives on at the Shelbourne.

By , from Austin, Texas on Mar 14, 2020

4
Business Business

Very pretty hotel. Nice location. No on site ATM. CABS do not accept credit cards

By on Jan 26, 2020

5
Partner Couples

Our favorite hotel in Dublin, with a great location and wonderful staff. However, traveling off season, specifically for our honeymoon (as mentioned to them) with no extra amenities, room upgrades, or services somewhat diminished an otherwise excellent experience. The other locations we stayed at on our trip definitely went above and beyond, and the lack of this experience at The Shelbourne was our only negative.

By on Dec 4, 2019

5
Everyone

Beautiful historic hotel with great service. I would highly recommend.

By on Oct 16, 2019

5
Family

Excellent staff, service, facilities, and location.

By on Oct 7, 2019

5
Everyone

By on Jul 13, 2019

5
Everyone

By on Jul 6, 2019

4
Everyone

By on May 11, 2019

5
Everyone

By on Mar 21, 2019

5
Everyone

Amazing experience...will do so again when in Dublin!

By , from Philadelphia on Sep 20, 2018

The Shelbourne, Autograph Collection

27 St. Stephen's Green North, Dublin, Dublin 2
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