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RiverHouse Hotel

2.0 out of 5.0

Recent guest reviews

Where do I even start. I booked this place because there was literally no other choice. My airBnB canceled on me shortly before arriving on a holiday weekend...I had to pick something. Showers are useless...pressure and heat (I was one of three who had this issue when I was there. And we couldn't shut it off the first morning! Lifts don't work and haven't for months, they've no intentions of fixing. We stayed over Easter weekend but I see reviews going back as far as last August stating the same thing. NOISE!!!! The amount of noise coming up from the street as drunks stagger out of Temple Bar pubs is astounding. I know it's Temple Bar and it's going to be loud but nothing will prepare you for what you'll hear. If you don't heed my warning then bring ear plugs. Ratty carpet, in the middle of being painted... Don't. Just don't.

Wow!!! Where do I begin. There is no way I can do this hotel justice in one short review. So in summary:- 1: No hot water for the whole time I was there. 2: No heating. I presume the same issue. 3: When I arrivde the room window was open so the room was freezing. No heating meant I had to sleep in my clothes to stay warm. I tried to find another hotel but it was too late in the evening to find anything without paying a fortune. 4: The bed frame was broken and the mattress had collapsed in the middle. 5: The room was damp and clearly had not seen a paint brush or a cleaner in months. Seriously it was so bad I Skyped home to my wife to show her. I spoke to various staff on the front desk about the issues and they seemed less than interested and said they were going through a refurb. I would love to speak to the manager but of course he was "unavailable". Avoid this place at all costs.

Pros : fab location in the heart of the temple bar area and friendly staff. Cons: it's in the middle of the temple bar area with single glazed windows and multiple cracks allowing you to hear people's conversations and the pumping music from the nightclub attached until 2/3am!! It's not explicitly stated that the nightclub is attached to the hotel but it is and it's very very loud, my son had to wear ear defenders just to sleep! We had booked this hotel in Dec for Sam Smith concert and promptly forgot about it, how I wish I had read the reviews! It is billed everywhere as being family friendly and while staff are lovely, the general hotel is not!! The room was ok, basic and functional but smelled fusty, the windows were cracked and full of condensation , the beds were uncomfortable as if the mattresses hasn't been replaced since the 80's. The bathroom had loose tiles on the floor, a wonky shower curtain that wouldn't stay closed and tiles on the ceiling that were dirty, mouldy and out of place! It was not worth the £130/€149 price tag as there are much much better hotels in the Temple bar area!

We stayed here for st Patrick’s day for 1night. We arrived at 9am and was able to check in straight away, there was a striker cancelled written over our booking but this was hotels mistake. We wasn’t asked to pay £250 security deposit either. We stayed in room 111. Very was in impressive but we didn’t care as we hadn’t planned on looking out the window all day. Bars beneath were loud, but we came to party and managed to sleep through it quite late. For £35 each the room was value, basic but very warm and adequate. Tv was dated but not an issue. We had an issue with the window (while it was snowing) as wouldn’t shut, and it was fixed with 30 mins at 7pm . Very greatful. Staff were helpful, friendly and happy. Honestly stay here if you come to Dublin to party and stay out late, not recommended for family’s or people expecting luxury

Unfortunately my wife and I did not read the reviews on here prior to coming. Needless to say that was a mistake. This hotel is located next to a night club that is basically open all night and It’s loud as can be. Not too mention the drug idiots yelling in the street at all hours of the night. It’s also a bit dirty and dingy inside. Would not stay here again not if I had kids etc. And to top it off the Wi-Fi didn’t work.

This hotel should be closed down due to health and safety reasons. I cannot express how ridiculously bad it was. After a night out, I came home to get into my bed to find numerous small insects in my bed, in the bathroom, on the carpet and around the dressing table area. I later found out that these were bed bugs!!! I thankfully didn’t sleep in the bed as I went straight down to reception to complain at 3am. I was informed that there were no other rooms available. I then was told that a room from the area of the hotel which was being renovated could be made available. This was a double room with a small double bed. I was travelling in a party of three and had booked a triple room. Eventually the receptionist realised that there was no other option but to refund me in full (at his request not mine- although I was just about to ask!). We were then given an alternative room. It was a double room. A single room in the area of the hotel which was being renovated also became available (despite being told there wasn’t any rooms left!). The single room was not habitable. The bathroom could not be used. It was in the process of being ripped out. There was rubble, old titles and grime lying everywhere. The room was thick with dust (i’m asthmatic) and it was freezing. The heating was broken in that single room and the toilet was unable to be used as the plumbing was off due to the renovations. This resulted in myself and my friends requiring to share a small double bed (3 grown adult females). The heating in the double room was also broken and was on full on night. It made the loudest whistling noise all night without interruption which made it impossible to sleep. It was utterly unacceptable from start to finish. The only thing they did correct was refund us!!!! I did attempt to call other local hotels for an alternative room elsewhere but as the rugby was on (and it was 4am in the morning by this time too!) everywhere was fully booked. I will not be staying here again and will ensure that others are made fully aware of the filthy, disgusting conditions. I’m truly shocked that booking. com would endorse this hotel!!! I should say we are 30 and were only looking for a place to put our heads but this place can’t even be used for that purpose!! I’ve never written a bad review but felt compelled to warn people against this place!!!

My teenage daughter and her friend booked here,after reading website review.I received a call from them within minutes of checking in.The room is dirty,there is a bare wire hanging from wall!there are cracks in the window and tiles both wall and floor.It smells mum,we don't feel safe here at all.I rang to speak to the manager with my concerns and a request for a refund,he told me he would speak to the girls,and hung up!!!I rang the girls and remained on the line,not only did this man enter their room without knocking he refused a refund and then refused to speak to me.I rang the hotel repeatedly and went to voicemail.I was left with no alternative but to book them somewhere else.A hell hole was their description.with a manager that was both intimidating and rude.Avoid like the plague!!!!

Unfriendly recpion on arriving, charged more then the price i booked it at dirty throughout would not help to rectify problems, freshly painted room witch made me ill with smell could not open windows much as the put block stoppers on then bathroom roof lifted when opening and closeing doors

Positives Location, very central Friendly staff Adjoining nightclub (if you like to party) Negatives Adjoining nightclub (if you don't like to party) noisy till the early hours Room was sub standard, poor facilities, temperature couldn't be controlled, bathroom was poor quality, bed uncomfortable and tv from the 80's that didn't work, squeaky floorboards, lift broken. Very dated in general Summary If you are staying for a night on a budget and want to be central, or you are on a stag party then this could be the place for you. Otherwise I would probably avoid

Do not stop here if you want a good nights sleep, the racket from the street outside and the adjoining nightclub is deafening and kept going until 04.00 AM, this coupled with the spurious fire alarms going off between 01.00 and 02.00 AM alerted to us by the loud ringing of the big red bell above the sink and the mechanical street sweeper which patrols up and down at some ungodly hour meant zero snooze hours for us!. The rooms are very basic with some pretty shaky old furniture, the overall decor and furnishings were also very jaded. The temperature in the room was tropical even with the radiator turned off and we had to leave the window open just to be able to breathe, the rise in temperature was probably caused by the extreme heat from the hot water pipes which appeared to be heated by a nuclear reactor ! A small TV (relic of a bygone age) was provided which did not respond to any of the remote controls even after replacing the batteries. All in all one to avoid.

23-24 Eustace Street Dublin Dublin

Hotel highlights

  • Walking distance to Ha' Penny Bridge and Dublin Castle
  • Free WiFi in public areas
  • Concierge services
  • 24-hour front desk

Located in City Centre Dublin, RiverHouse Hotel is within a 5-minute walk of popular attractions such as Ha' Penny Bridge and Dublin Castle. The 35 rooms at this hotel include coffee makers and TVs. Centrally located in Dublin, the hotel is also a short walk from Dublin Tourism Centre and Trinity College.


Rooms

All 35 rooms feature coffee makers. For entertainment, guests can expect to find TVs. Hair dryers are also standard.


Property features

Guests of RiverHouse Hotel enjoy features like free WiFi in public areas. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

30.0% of guests recommend this hotel

Total of 404 reviews