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Recent guest reviews

Rooms are small; i thought they’d be more spacious

Clean rooms, cheap. A lot of highway traffic noise. Sketchy clientele. Staff is not welcoming and customer service oriented. Check in was 10 minutes even though there was no line. I had to request bath towels to be supplied. Sometimes there is no staff at the desk.

Clean staff is wonderful would like to see the grab and go breakfast in the lobby rooms are clean and cozy

I've been staying here for a week while waiting on my house. I'm on the 1st floor and my neighbors above me are a nightmare. I've reached out to staff regarding my upstairs neighbors who have "WWE matches" day and night. I've been tolerant for the first 4 days before I even made a complaint. I understand that there will be some noise from families with children, but this is excessive. I started documenting the noise last night. Staff said that they will check into it, but obviously with no sucess.They were making so many bumping and banging noises last night that I called the police. It subsided for a few hours and then back to running, jumping, etc. Now they are going out the way to make more noise. I would like to continue and stay here but my family can't get any peace. I don't know what else to do.

I came to here due to the website showing what looked like nice rooms. I walked in and it smelled very clean and looked very clean. The staff was alright got the job done. I got to the room it looked good at first until we found a giant glob of hair on the ground. Then a few minutes later we found more on the edge of the bed and a pile of dirt on the floor. The bed was also broken. Overall i was very disappointed in the hotel and requested my refund

New hotel, clean, basic. Room was fine. No ice machine on premises, said I should go to the gas station for ice.

It was a nice hotel that was close to downtown auburn hills

This was the cleanest room I've stayed in but also the most basic--bring your own kleenex! Room has kitchen but bring your own everything, including dishes, or rent from the hotel. We needed a cheap room but the price was so close to the next door Holiday Inn Express that I should have booked there to have the amenities such as Internet access for all devices, kleenex, and more than a small soap and 1 shampoo. Would recommend as a very clean but ultimate minimalist room.

Great stay. The room was very comfortable and spacious.

Nice and economical Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx X

Rude staff, wrinkled cheap towels, thin pillows, thin walls. Never again.

Marketplace Circle Rochester MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

WoodSpring Suites Detroit Rochester Hills places you within a 10-minute drive of Meadow Brook Amphitheatre and Oakland University. Each of the 123 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator.


Rooms

The 123 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Phones and desks are other standard amenities. Housekeeping is available once per stay.


Property features

WoodSpring Suites Detroit Rochester Hills features free WiFi in public areas, coffee in a common area, and express check-out. Free parking is included with your stay. Additional amenities include laundry facilities and a vending machine.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Bathtub)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for WoodSpring Suites Detroit Rochester Hills

Everyone (9) Couples (4)
4
Partner Couples

Rooms are small; i thought they’d be more spacious

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Thank you for taking the time to review our hotel. We appreciate hearing from you but sorry to hear the room size was not to your liking. We hope the rest of your stay was pleasant and we look forward to welcoming you back.

4
Everyone

By on Oct 22, 2019

Review comment responded on Oct 23, 2019

We appreciate this great rating and we are so glad you chose to stay with us. Thank you!

5
Everyone

By on Oct 5, 2019

Review comment responded on Oct 23, 2019

Thank you for the 5-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!

3
Partner Couples Business Business

Clean rooms, cheap. A lot of highway traffic noise. Sketchy clientele. Staff is not welcoming and customer service oriented. Check in was 10 minutes even though there was no line. I had to request bath towels to be supplied. Sometimes there is no staff at the desk.

By on Sep 19, 2019

Review comment responded on Sep 23, 2019

What a thoughtful, descriptive review. Thank you for sharing your experience and letting us know what you loved and what you wished for. We are so glad your overall visit seems to have been a pleasant one and we are delighted that you stayed with us. Thank you!

5
Partner Couples

Clean staff is wonderful would like to see the grab and go breakfast in the lobby rooms are clean and cozy

By on Sep 11, 2019

Review comment responded on Sep 13, 2019

Thank you for the great review. We are thrilled that you are having such an enjoyable stay with us. We appreciate your suggestion about a grab and go breakfast and we hope you continue to enjoy a truly wonderful stay with us.

2
Family with small children

I've been staying here for a week while waiting on my house. I'm on the 1st floor and my neighbors above me are a nightmare. I've reached out to staff regarding my upstairs neighbors who have "WWE matches" day and night. I've been tolerant for the first 4 days before I even made a complaint. I understand that there will be some noise from families with children, but this is excessive. I started documenting the noise last night. Staff said that they will check into it, but obviously with no sucess.They were making so many bumping and banging noises last night that I called the police. It subsided for a few hours and then back to running, jumping, etc. Now they are going out the way to make more noise. I would like to continue and stay here but my family can't get any peace. I don't know what else to do.

By on Sep 5, 2019

Review comment responded on Sep 13, 2019

Thank you for this feedback. I'm glad we were able to intervene with some noisy neighbors so you could try to get a little better sleep. We apologize again for the aggravation and inconvenience. We hope your next stays are much more peaceful.

1
Partner Couples

I came to here due to the website showing what looked like nice rooms. I walked in and it smelled very clean and looked very clean. The staff was alright got the job done. I got to the room it looked good at first until we found a giant glob of hair on the ground. Then a few minutes later we found more on the edge of the bed and a pile of dirt on the floor. The bed was also broken. Overall i was very disappointed in the hotel and requested my refund

By , from vermilion on Aug 8, 2019

Review comment responded on Aug 8, 2019

This is horrible and we are so sorry to hear about this. Thank you for letting us know so we can address this and in particular ensure that we always follow our rigorous cleaning processes.

5
Everyone

By on Mar 24, 2019

Review comment responded on Apr 5, 2019

We're so glad you had a great stay with us. Thank you for the terrific rating!

4
Everyone

New hotel, clean, basic. Room was fine. No ice machine on premises, said I should go to the gas station for ice.

By , from Maryland on Sep 24, 2018

Review comment responded on Sep 25, 2018

We appreciate having you as our guest. We are so sorry to hear that you missed having an ice machine. For longer stay guests, we do equip each kitchen with a set of ice cube trays. As a value extended stay hotel, we do not charge our guests for amenities offered by more traditional hotels, which allows us to provide you with the best value possible. Thank you again and we would look forward to serving you on your next trip to the area.

4
Everyone

It was a nice hotel that was close to downtown auburn hills

By on Aug 27, 2018

Review comment responded on Aug 29, 2018

Thank you for the great feedback and rating.

WoodSpring Suites Detroit Rochester Hills

3576 Marketplace Circle, Rochester, MI 48309
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