A man used a key to come into room 417, who wasn't a hotel employee. He recieved a key that was reassigned to 417 room and we had another night that was paid to be room 417. I booked the room for my daughter and grandkids. Luckily it did not end in a negative way. Thank God my family was still up and sleeping when the stranger opened the door and the man apologized.
It was a very nice property.
It was all good.
Staff was nice and answered all our questions and concerns. Pool is open but you must sign up for it. The free breakfast included hard boiled eggs, yogurt, and a bagel. The rooms are clean and the hotel is quiet, and located near some great food places.
Room was spacious. It had walk in shower that was ideal because of my disability
All good except for breakfast situation. Nice and clean facilities.
The staff was welcoming and the building is modern and clean. We love our room and all our stay had to offer!
Close to businesses. Was super clean, even more so due to the Covid 19 - they really took the extra time to make sure it was medical grade cleaned.
Located within 2 miles (3 km) of Somerset Collection, Hampton Inn & Suites Detroit/Troy places you within a few miles (5 km) of American Dysautonomia Institute. This 122-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. The onsite restaurant is perfect for a quick bite to eat.
The 122 rooms have an array of amenities, including sofa beds, microwaves, and refrigerators. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Renovated in 2015, Hampton Inn & Suites Detroit/Troy offers a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
A man used a key to come into room 417, who wasn't a hotel employee. He recieved a key that was reassigned to 417 room and we had another night that was paid to be room 417. I booked the room for my daughter and grandkids. Luckily it did not end in a negative way. Thank God my family was still up and sleeping when the stranger opened the door and the man apologized.
It was a very nice property.
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
It was all good.
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
Staff was nice and answered all our questions and concerns. Pool is open but you must sign up for it. The free breakfast included hard boiled eggs, yogurt, and a bagel. The rooms are clean and the hotel is quiet, and located near some great food places.
Thank you for taking the time to review your stay with us and for choosing our hotel. We appreciate your support throughout this challenging time for all of us. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that occurred during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
Room was spacious. It had walk in shower that was ideal because of my disability
Thank you for taking the time to review your stay with us and for choosing our hotel. However, my apologies on your experience with our overall services. I am personally using your review with our staff to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.