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Recent guest reviews

The hotel was nice for the most part. Rather clean, the staff was decent. One lady went above and beyond and carried a fridge to the room, as we were traveling with an infant, and the one in our room wasn’t working. I thought that was really great. The lightening in the bathroom was very dim though, and the bathroom was a little small. But overall it was a pretty nice hotel.

The pool area and service from the staff. All in all it was a nice stay.

Very clean property and friendly staff. Rooms are big and beds comfortable

Spacious rooms, but this hotel, which I’ve stayed at previously, was looking very dirty / worn (at least the room we were in was).

Nice hotel for a weekend. Carpet in rooms needs to be changed or cleaned at the very least. Please know that not everyone loves dogs. Could you keep the guests with pets to certain areas of the hotel ?

We arrived tired after a long trip and they had not held our reservation, even though I had confirmed it twice, well in advance. They were very sorry, but had some difficulty finding a suitable room for us nearby. It was an inconvenience that we did not appreciate, but they did pay for our night at a hotel we did not prefer.

Nice, quiet, clean hotel with a nice breakfast provided every morning. Beds were very comfortable. Room temperature was comfortable. Staff was very friendly and helpful.

Descent hotel, nothing fancy about the room. I thought it was overpriced for the regular amenities. The gym had good cardio equipment but no weights. There was food in our fridge from a previous hotel guest.

Hyatt Place was such a wonderful hotel to stay in. This was our third time staying there. The gallery hosts were so nice and accommodating. The rooms are very spacious and very comfortable. There happened to be 5 wedding parties staying there this weekend and the noise was at a minimum. The breakfast served is one of the best breakfasts I've ever seen or had staying at a hotel. Plenty of restaurants and shopping nearby. If you want a lazy night inside, great area with a lot of delivery options available.

Hotel was very comfortable, the staff was extremely friendly and helpful for all the needs we had. It has a nice breakfast and was convenient to get around the city in terms of location. I would definitely stay there again.

Friendly hotel staff, clean and comfortable rooms.

Hyatt Place Detroit/Utica is a great place to stay. Every experience was a positive one. The customer service is exceptional, the staff friendly, the rooms spotless, and comfortable. I not only recommend it, I will stay here again on all future visits.

The only thing I didn't care for is that the doors on the rooms close loudly. Everything else was great! No complaints.

very pleasant, the staff was very friendly. The breakfast was a good value.

We have been to this hotel a couple times. The staff is great, and we love the extra space in the room, and the area.

I was impressed and pleased with the hotel, I would recommend to anyone staying in the Utica area..

The ropm was clean, but there were ants in the bathroom and under the air conditioner, tiny little ants. Was told they would spray after we left. The closet was so small it was difficult to hang anything in it and there were only 3 drawers for two people. The carpet was stained . There was a small fridge but no microwave. They had dry cleaning available but no laundry facilities. The staff were friendly and helfpful. The location was great.

Room was more than expected. King with sofa bed and plenty of room. Clean roomsand area. Breakfest was good. Only drawback was fighting over one tv. definitely recommend for value and location

Park Ave Utica MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 2.5 mi (4 km) from Lakeside Mall, Hyatt Place Utica is within a 5-minute drive of other popular attractions like Jimmy John's Field. This 124-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

The 124 accommodations feature sitting areas. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.


Property features

At Hyatt Place Utica, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 6

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Utica

Everyone (9) Couples (13) Business (3) Family (7) Friends (3) Other (1)
4
Family with small children Family

The hotel was nice for the most part. Rather clean, the staff was decent. One lady went above and beyond and carried a fridge to the room, as we were traveling with an infant, and the one in our room wasn’t working. I thought that was really great. The lightening in the bathroom was very dim though, and the bathroom was a little small. But overall it was a pretty nice hotel.

By , from New York on Jul 15, 2020

Review comment responded on Jul 16, 2020

Thank you so much for taking the time to provide a review of our hotel., We are so delighted to hear that you found our hotel to be clean, and that we were able to assist you with your fridge. Thank you for choosing Hyatt.

5
Family with small children

The pool area and service from the staff. All in all it was a nice stay.

By on Jan 24, 2020

Review comment responded on Jan 24, 2020

Thank you so much for taking the time to provide a review of our hotel. We are so delighted to hear that you found our team to be great! Thank you for choosing Hyatt. We hope to see you again soon.

5
Everyone

By on Jan 1, 2020

Review comment responded on Jan 7, 2020

Thank you so much for your five star review. We are so delighted to hear that you enjoyed your stay with us.

5
Partner Couples Business Business

Very clean property and friendly staff. Rooms are big and beds comfortable

By on Nov 19, 2019

Review comment responded on Nov 24, 2019

Thank you so much for taking the time to provide a review of our hotel. We are so delighted to hear that you found our hotel clean and our staff to be great! Your kind words will be shared with the team. Thank you for choosing Hyatt.

5
Everyone

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

We truly appreciate the 5 of 5 score! We hope to see you again. Sincerely, The Hyatt Place Team

3
Partner Couples

Spacious rooms, but this hotel, which I’ve stayed at previously, was looking very dirty / worn (at least the room we were in was).

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for taking the time to share you experience. Our apologies for the issues you encountered with your room. Please let us know if we can ever be of assistance during any future stay. Thank you for staying with us. Sincerely, Jeff S. / General Manager

4
Everyone

Nice hotel for a weekend. Carpet in rooms needs to be changed or cleaned at the very least. Please know that not everyone loves dogs. Could you keep the guests with pets to certain areas of the hotel ?

By on Aug 9, 2018

Review comment responded on Aug 9, 2018

Thank you very much for your suggestions. We will utilize them as they are very important to us as we strive to make the Hyatt Place of Utica the best it can be. Jeff S. / General Manager

4

no room at the inn

Everyone

We arrived tired after a long trip and they had not held our reservation, even though I had confirmed it twice, well in advance. They were very sorry, but had some difficulty finding a suitable room for us nearby. It was an inconvenience that we did not appreciate, but they did pay for our night at a hotel we did not prefer.

By on Jun 12, 2018

Review comment responded on Jul 1, 2018

Please accept our apologies for the inconvenience you experienced. Our goal is to extend exceptional services in all areas and it looks as if we did not achieve this. we hope that this does not deter you from staying with us in the future. Please let us know if we can assist with anything and it will be our pleasure.

5

nice, quiet, clean hotel!

Everyone

Nice, quiet, clean hotel with a nice breakfast provided every morning. Beds were very comfortable. Room temperature was comfortable. Staff was very friendly and helpful.

By on Nov 15, 2017

Review comment responded on Nov 20, 2017

Thank you for taking a moment to review our hotel. We are pleased to hear that you enjoyed your stay, and we hope to see you soon! Best regards, Jenny Rayes Assistant General Manager

3

descent hotel.

Everyone

Descent hotel, nothing fancy about the room. I thought it was overpriced for the regular amenities. The gym had good cardio equipment but no weights. There was food in our fridge from a previous hotel guest.

By on Sep 27, 2017

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