Compare Hotels in Town of Nelson

"Overall very nice. Staff was hard to understand when checking in. The room was huge and bed was comfortable. My wife's only complaint was the comforter was very thin and she would have liked a much thicker one. We didn't use much of the room as it was a quick one night stay. If you stayed for multiple nights the microwave kitchen area would be nice. Pretty big fridge. The TV was perfect for watching March Madness."

"I was quite disappointed with my stay at this hotel, as several issues added up to a poor experience. First, the check-in process was frustrating. The front desk repeatedly assigned uncleaned rooms—not just to my family, but to at least three guests ahead of us as well. This suggests a lack of coordination and quality control. While the rooms themselves are spacious, there are many maintenance issues that shouldn’t be overlooked. For example, our room door wouldn’t close properly and could easily be pushed open, which is a serious security concern. In addition, one of the shower gel dispensers was broken and unusable. Housekeeping was also problematic. If you leave the “Do Not Disturb” sign on past 9 a.m., even if you remove it later, your room will not be serviced at all for the day. This policy was not clearly communicated and is quite inconvenient. Overall, these issues add up, and the hotel does not meet the standards I would expect from a 3-star property. "

"They are doing construction, which begins at 6am! At a casino! Most people have only been asleep for a few hours at that time. I work for a hotel and we would never do any renovations or new building before 9am, and we are definitely not a late night spot like Turning Stone. The least they could have done was to let me know at checkin that there will be big trucks revving and backing up (with the corresponding beeping noise) and dudes on the roof right outside yelling down to the ground below. How about a walkie talkie guys? Bluetooth? Instead I was put right in the middle of the construction zone. A simple thing at checkin to inform me soni could have told them Im a light sleeper and my service dog sleeps even lighter. She didnt get much rest this week. They offered earplugs. Really. "