Construction next door wrapped to the hotel and parking was difficult. My shower also did not work.
Nothing
It was quiet room needed cleaned better. Buggers on stand
Absolutely disgusting. The room was dirty the sheets looked dirty. There were stains on the wall. The floor was coming up in one spot. It didn’t look like they gave me clean towels. The woman when I checked in was nice. The guy when I checked out.. was sleeping at the front desk.
Front desk staff is very friendly, but the hotel is starting to be run down and is not like the other ones I’ve stayed at. Great location, easy on/off from I80, I got a good price. Beds are getting rough. Floors are rough and getting dirty. If you are needing a spot for sleep on a journey then sure.... if you are here for more than 1 night then I’d say to look elsewhere.
Very dirty rooms... mold on the floors and baseboards, all table tops were covered in a sticky substance, and stains on the sheets (looked like blood).
Cheap but old and dirty smelly would not recommend children
I was staying there for just a night and you could tell they take being very clean serious my hotel was very nice, and very Clean it was a great experience, the customer service was great A , thank you to the staff at motel 6
The room was very disturbing and nasty! We slept in our clothes just because we were to tired to pack up and find another hotel.
Close to all you would want! Hard to find on g p s ! Side road told me to cross through fence,ditch,over hill. Goggle maps.
Everything was good. Don't know what else to say, all was as expected.
Hotel seemed ok but refused to let ys stay because Im nit 21. I already paid Orbitz, gad my depisit and ID. I dont understand and hope I can get a refund.
It’s cheap, and that’s why we stay here. It’s by a ran down flying J, adventure land, and the casino. Those are good perks. You get what you paid for and we knew what to expect. The one staff member was super relaxed and nice. Check in was simple.
Dirty.. poop on walls.. no extra pillows.. pool closed..
Adventureland is a short stroll from Motel 6 Altoona, IA - Des Moines East, and other popular attractions like Prairie Meadows Racetrack and Casino are within a mile (2 km). This 115-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.
Guests can expect to find free WiFi and TVs with cable channels. Free local calls are also included.
Guests of Motel 6 Altoona, IA - Des Moines East enjoy free WiFi in public areas, a terrace, and laundry facilities. There's free parking and a free casino shuttle. The 24-hour front desk has staff always at the ready. This smoke-free motel also has a vending machine.
Construction next door wrapped to the hotel and parking was difficult. My shower also did not work.
Nothing
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
It was quiet room needed cleaned better. Buggers on stand
Absolutely disgusting. The room was dirty the sheets looked dirty. There were stains on the wall. The floor was coming up in one spot. It didn’t look like they gave me clean towels. The woman when I checked in was nice. The guy when I checked out.. was sleeping at the front desk.
Front desk staff is very friendly, but the hotel is starting to be run down and is not like the other ones I’ve stayed at. Great location, easy on/off from I80, I got a good price. Beds are getting rough. Floors are rough and getting dirty. If you are needing a spot for sleep on a journey then sure.... if you are here for more than 1 night then I’d say to look elsewhere.
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.
Very dirty rooms... mold on the floors and baseboards, all table tops were covered in a sticky substance, and stains on the sheets (looked like blood).
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Cheap but old and dirty smelly would not recommend children
Thank you for sharing the details about your recent visit. I am terribly sorry that you experienced a number of inconveniences regarding the quality of our housekeeping and working order of the appliances at the property.
I was staying there for just a night and you could tell they take being very clean serious my hotel was very nice, and very Clean it was a great experience, the customer service was great A , thank you to the staff at motel 6
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
I am really sorry for the problems and appreciate you taking time to let us know. We will work on these issues for the better guest experience. Thanks,