The pool and hot tub were dirty and smelled like sewer
Very clean and room was great loved the view and right in the middle of downtown Denver
The staff and valet were very customer service oriented! I felt very well taken care of. The pool however was something to be desired. I travel with my 9 yr old who only wants a hotel with a pool. The chlorine in the pool was soo strong..we couldn't breathe. The hot tub was cloudy. The pool was dark in color and no towels were available. The breakfast was amazing! The staff was very pleasant and always smiling and helpful.
There was a $47.00 parking fee per night which would have been nice to know about before booking.
I was very disappointed to find out it was $47 a day to park at this hotel and that was not shown anywhere on the site or in my reservation
It was in the middle of everything. There is no onsite parking.
A relaxing night out downtown was kind of a ehhh. When we arrived at the hotel we could not check in because the hotel had no power. The hotel lobby quickly was filling up with waiting people, so we sat and were offered a cookie. We were finally able to get into a room, but a hotel staff member had to walk us to our room and let us in. Great...settled. Just make it to our dinner reservation. During dinner a friend (also staying at the hotel), called to let me know that the hotel staff took another guest up to OUR room and let them in. Our friends met this person as he was leaving our room realizing that someone was already staying there. I immediately called the hotel, was first hung up on, called back and was put on a never ending hold, called back a third time and managed to intercept the worker who was going to put me back on hold. They assured me all was ok, but it was unnerving just the same. Got back to our hotel after a night out and had to stop to get keys, was given some Hilton rewards points for the inconvenience. Bed was comfy, room was spacious and clean, but the whole experience was just ehhh. Oh well!
The sofa bed was not usable. Half our party had to sleep on the couch instead. There was no hot water in our room and the hot tub was broken but no one told us or was trying to fix it.
Great location, beautiful hotel with beautiful mountain views to wake up to!
Room was nice, location of hotel was very good. Gym was good. Breakfast good. Common areas and elevators were dirty. Smelled unpleasant.
The stay was great and loved how nice the staff was.
Joey was extra attentive and waved or said hi as we came and went. Breakfast was really good.
Great location to downtown area. Very nice staff. Our room was very clean and the bed was extremely comfy !!
This location was superb and all staff were so gracious and helpful!
The stay was at medicore, but my issue was with Valet parking
Kitchenettes are a great feature, a nice break from going out every night. Managers special also a nice value add
The property itself was very nice. Staff was okay except for a couple instances. We called ahead at 9 AM to be put on the priority early check in, we were first in the list. We got there at noon and it wasn’t ready, which isn’t a big deal. Attendant told us it would be ready in about 10 minutes so we waited. We waited over an hour then finally went and asked and he said he for
Centrally located downtown with the 16th ave mall across the street, walking to shops, resturaunts, bars, etc. The only downside as with many metropolitan city downtown hotels is that parking is valet and very expensive but if you are renting a car it's better to do valet for protection than park in an open place that is half the price but if you don't need to drive anywhere the area is easily walkable and there are buses too!
Located in Downtown Denver, Homewood Suites by Hilton Denver Downtown-Convention Center is adjacent to Colorado Convention Center and within a 5-minute walk of other popular sights like Paramount Theater. This 182-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a spa tub. It's connected to the convention center in central Denver, and also a short walk from 16th Street Mall and Denver Art Museum.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 182 air-conditioned accommodations feature kitchenettes and space to spread out with living rooms and dining areas. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests staying at Homewood Suites by Hilton Denver Downtown-Convention Center enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. Valet parking is available for USD 35.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
The pool and hot tub were dirty and smelled like sewer
Very clean and room was great loved the view and right in the middle of downtown Denver
Dear Valued Guest, Thank you for taking the time to leave a review and give our hotel a rating. We appreciate the feedback.
The staff and valet were very customer service oriented! I felt very well taken care of. The pool however was something to be desired. I travel with my 9 yr old who only wants a hotel with a pool. The chlorine in the pool was soo strong..we couldn't breathe. The hot tub was cloudy. The pool was dark in color and no towels were available. The breakfast was amazing! The staff was very pleasant and always smiling and helpful.
Dear Valued Guest, Thank you for taking the time to leave a review and give our hotel a rating. We appreciate the feedback.
There was a $47.00 parking fee per night which would have been nice to know about before booking.
Dear Valued Guest, Thank you for rating our hotel and leaving a review. We appreciate the feedback.
I was very disappointed to find out it was $47 a day to park at this hotel and that was not shown anywhere on the site or in my reservation
Dear Valued Guest, Thank you for taking the time to leave a review and rate our hotel. We appreciate the feedback.
It was in the middle of everything. There is no onsite parking.
We have valet parking available @ $47 per night with in and out privileges, 24 hour access, and is good until 7pm the following day.
A relaxing night out downtown was kind of a ehhh. When we arrived at the hotel we could not check in because the hotel had no power. The hotel lobby quickly was filling up with waiting people, so we sat and were offered a cookie. We were finally able to get into a room, but a hotel staff member had to walk us to our room and let us in. Great...settled. Just make it to our dinner reservation. During dinner a friend (also staying at the hotel), called to let me know that the hotel staff took another guest up to OUR room and let them in. Our friends met this person as he was leaving our room realizing that someone was already staying there. I immediately called the hotel, was first hung up on, called back and was put on a never ending hold, called back a third time and managed to intercept the worker who was going to put me back on hold. They assured me all was ok, but it was unnerving just the same. Got back to our hotel after a night out and had to stop to get keys, was given some Hilton rewards points for the inconvenience. Bed was comfy, room was spacious and clean, but the whole experience was just ehhh. Oh well!
The sofa bed was not usable. Half our party had to sleep on the couch instead. There was no hot water in our room and the hot tub was broken but no one told us or was trying to fix it.
Great location, beautiful hotel with beautiful mountain views to wake up to!
Room was nice, location of hotel was very good. Gym was good. Breakfast good. Common areas and elevators were dirty. Smelled unpleasant.
Thank you for the feedback and will be addressing your concerns.