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Recent guest reviews

Property is old and dirty. Hot tub broken, parking garage door broken. Rooms are refurbished but inside of lobby looks like a cell block. Can’t believe this meets Holidat Inn standards.

balconies!! love the customer service, the stay was awesome!!

The shower was clogged the whole time, it was supposed to be a non smoking room but it was clearly a smoking room and lastly there was a moth infestation.

The staff was great and very accommodating. My first room reeked of cigarette smoked and there was a person in a nearby room who lit up while I was in the room. I asked to change rooms, which the staff did so quickly and graciously. However, the second room also had a very strong smell of stale cigarettes. I have a very low tolerance for bad odors and ended up leaving a day early.

Great place to stay! Will definitely stay there again!!

I loved the update style of the hotel. I didn’t like the staff at the restaurant.

Very friendly staff, nice bar and a great location.

The hotel was n close proximity to shopping centers, restaurants, and other conveniences. The hotel interior has a bad odor that smells like “sweet sewage”

The modern retro look appealed to my family. We loved the indoor outdoor pool with hot tub combo. Also kids eat breakfast was a huge plus.

The Property was great there is construction next to it so limited parking also during my stay there was broken glass in the road and after expressing my concern for my car tires it was not cleaned up until 2 days later. However, the staff was friendly and kind and check to make sure my stay was well.

the inside has the atmosphere of a mid 70's cell block, a little color and some interior design would really help.

Loved the look of this hotel. The girl that checked us in worked hard to get us a room that overlooked the mountains. We then learned that we were chosen as "guests of the day"! We received free coupons for full breakfast, drinks at the bar and free appetizers during our entire stay!!

They let me extend my stay from check out time of 11 until 3 o’clock at no cost

Great view from the balcony, only 15 minutes from Downtown, and the staff was super helpful. Great bang for your buck!

Didn't clean room after I went down in morning to tell receptionist I'd be gone from 7a till 12p. She actually typed in my request. I saw cleaning lady & told her I was leaving the room can be cleaned. Upon my return to the room nothing had been done. Told front desk I needed towels. Got the towels brought but they never cleaned room.

East Quebec Street Denver CO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge
  • Outdoor pool

Located in Northeast Park Hill, Holiday Inn Denver East, an IHG Hotel is within a 15-minute drive of popular attractions such as Denver Zoo and Coors Field. This 3.5-star hotel welcomes guests with 299 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Holiday Inn Denver East, an IHG Hotel's 299 rooms are air-conditioned and provide balconies, microwaves, and refrigerators. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

Guests staying at Holiday Inn Denver East, an IHG Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Denver East, an IHG Hotel

Everyone (18) Couples (7) Family (8)
2
Everyone

Property is old and dirty. Hot tub broken, parking garage door broken. Rooms are refurbished but inside of lobby looks like a cell block. Can’t believe this meets Holidat Inn standards.

By on Jul 1, 2021

Review comment responded on Jul 2, 2021

We are surprised to read your review as it does not reflect a typical stay at our hotel. We do indeed have high standards and we apologize that we fell short this time around. I will review this information internally to ensure attention is given to these areas. We are confident we can improve your perception the next time you are in town if given the chance!

5
Family with small children Partner Couples Family

balconies!! love the customer service, the stay was awesome!!

By , from Knoxville, TN on Sep 26, 2020

Review comment responded on Sep 28, 2020

It was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back to Holiday Inn Denver East - Stapleton just as soon as you can!

2
Partner Couples

The shower was clogged the whole time, it was supposed to be a non smoking room but it was clearly a smoking room and lastly there was a moth infestation.

By , from Charlotte, NC on Sep 23, 2020

Review comment responded on Sep 24, 2020

We are truly disappointed that your stay fell short in these ways. Our team would have loved the opportunity to address your concerns while you were here when it would have mattered most. Guest satisfaction is what we work towards. We hope we will have the opportunity to regain your confidence and welcome you back in the future.

3
Business Business

The staff was great and very accommodating. My first room reeked of cigarette smoked and there was a person in a nearby room who lit up while I was in the room. I asked to change rooms, which the staff did so quickly and graciously. However, the second room also had a very strong smell of stale cigarettes. I have a very low tolerance for bad odors and ended up leaving a day early.

By , from Castle Rock, CO on Aug 6, 2020

Review comment responded on Aug 7, 2020

We value your feedback. While it's great that our staff was so accommodating, we regret that you were not fully satisfied with your guest room. We wish we could have provided you with more comfort during your stay. It is hope that you'll give us another chance in the future to provide you with an improved experience.

5
Friends

Great place to stay! Will definitely stay there again!!

By on Jun 2, 2020

Review comment responded on Jul 8, 2020

Thank you very much for your positive feedback. We hope it won’t be long before we are welcoming you back to make more memories with us!

5
Family Family

I loved the update style of the hotel. I didn’t like the staff at the restaurant.

By on Jun 2, 2020

Review comment responded on Jul 8, 2020

Thank you for sharing such kind compliments for our property! We regret that our restaurant staff missed the mark on service on this occasion and we appreciate you letting us know. We hope you visit again!

5
Friends Business Business

Very friendly staff, nice bar and a great location.

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

I am thrilled to hear you found all of our amenities to be top-notch. Our team hopes to offer another warm welcome here at the Holiday Inn Denver East-Stapleton next time you are in town!

4
Partner Couples

The hotel was n close proximity to shopping centers, restaurants, and other conveniences. The hotel interior has a bad odor that smells like “sweet sewage”

By , from South Carolina on Nov 13, 2019

Review comment responded on Nov 14, 2019

We appreciate your positive feedback! Please know we've heard your concerns regarding the extraneous odor you've mentioned and we are currently hard at work to eliminate it as soon as possible. That aside, we're happy to hear that our prime location, near to many local attractions and eateries could still make your stay a convenient one! We hope to see you again soon, for a truly relaxing experience.

4
Family Family with small children

The modern retro look appealed to my family. We loved the indoor outdoor pool with hot tub combo. Also kids eat breakfast was a huge plus.

By on Nov 13, 2019

Review comment responded on Nov 14, 2019

Whether it's our chic interior design or our phenomenal guest facilities and fantastic family-friendly policies, everything here is here for you! We hope to see you again soon here at the Holiday Inn Denver East - Stapleton, for an even better experience!

4
Family

The Property was great there is construction next to it so limited parking also during my stay there was broken glass in the road and after expressing my concern for my car tires it was not cleaned up until 2 days later. However, the staff was friendly and kind and check to make sure my stay was well.

By on Nov 3, 2019

Review comment responded on Nov 4, 2019

We truly appreciate your positive feedback! Please know that we've heard your concerns and will be working hard internally to not only address guest concerns as effectively as possible, but also as expediently so as not to worry anyone. That said, we're relieved to hear our kind staff could still make your stay a comfortable one. We hope you'll consider returning, to see just how much we've improved.

Holiday Inn Denver East, an IHG Hotel

3333 East Quebec Street, Denver, CO 80207
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