Huge room with jacuzzi. Was great for wedding night.
The hallways and the elevator were very dirty. The staff did not seem to know what they were doing.
Room was huge, need more than one washer and dryer
When we were checking in the Front Desk staff were handling a very difficult situation with another guest who was quite upset and understandably so but she was using very harsh langaugage that was uncalled for. The staff handled the situation very well. They were in a difficult spot but kept everyone else checking in quickly while trying to diffuse the situation. Good job Front Desk.
The dining area was very nice. Plenty of room and food was hot.
If you have small kids the pool does not have the walk in steps that it gets gradually deeper so its hard with little kids. You have to go down a latter straight into a 3 ft deep pool
Dirty, outdated, breakfast was gross. Stayed here because Country Inn's are typically nice. This one was the poorest hotel that I've stayed in for quite sometime.
We booked due to the amenities, specifically the hot tub to relax after a long travel. The hot tub was out of order. I wish there was some kind of warning. There were other hotels for the same price in the same area that we could have stayed at that had a working hot tub. So it was disappointing.
It was just ok. With the construction going on it was difficult getting in and out. Breakfast items were not refilled and oatmeal pot was broken all week.
Affordable rates. Easy access. Comfortable bed. Friendly staff. Clean. Spacious.
Beds were comfortable, but the t.v./cable was bad. Even tho the motel was fairly busy, it was quiet EXCEPT when the shower next door came on.
Verry Good, could have the city fix the street out frount. The holes are big enough to loose your car in
The Fairfield in Brookings was Ok, but not the best place that I have stayed at for the money. The check in process was very slow, and of course it is when there is only one person to answer the phone and check you in. The phone is ALWAYS taken first, leaving you just standing there. The room and furnishings seemed cheap but it was clean. I liked the fact that it was all smoke free, but the other negatives overshadowed it for me.
Great place with friendly people,short walking distance for dinning.Like the main room seperate from bathroom.
Country Inn & Suites by Radisson, Brookings, SD places you within a short walk of Swiftel Center and within a mile (2 km) of Wilbert Square Event Center. This 75-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Free self-serve breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
All 75 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.
At Country Inn & Suites by Radisson, Brookings, SD, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Huge room with jacuzzi. Was great for wedding night.
The hallways and the elevator were very dirty. The staff did not seem to know what they were doing.
Hello Andi, I apologize that your experience was anything less than perfect. Please contact me at the hotel so that I can visit with you regarding your observations. I know I can't fix it for you but I can make sure this doesn't happen too anyone else. Thank you taking the time to write a review and thank you for choosing the Country Inn and Suites. The hotel can be reached at 605-692-3500, look forward to visiting with you soon.
Room was huge, need more than one washer and dryer
Thank you for staying with the Brookings Country Inn and Suites and for taking the time to review your stay! We are so happy to see that you enjoyed the hotel and the time you were with us. We love it when our guests have suggestions for us and we will certainly pass your comments on up the chain. Please stop in the next time you are in the area.
When we were checking in the Front Desk staff were handling a very difficult situation with another guest who was quite upset and understandably so but she was using very harsh langaugage that was uncalled for. The staff handled the situation very well. They were in a difficult spot but kept everyone else checking in quickly while trying to diffuse the situation. Good job Front Desk.
A big thank you for your kind words. We take full responsibility in our mistakes and go above and beyond to fix it for our guest. We hope that this situation doesn't keep you from visiting us again. -Mariah,Front Desk Manager Country Inn & Suites by Radisson, Brookings SD
The dining area was very nice. Plenty of room and food was hot.
Thank you for your feedback. We are pleased to know you enjoyed our new breakfast area space, along with our hot breakfast. Please choose us again on your next stay. -Mariah, Front Desk Manager Country Inn & Suites by Radisson, Brookings, SD
If you have small kids the pool does not have the walk in steps that it gets gradually deeper so its hard with little kids. You have to go down a latter straight into a 3 ft deep pool
We appreciate your feedback! Thank you. Mariah, Front Desk Manager Country Inn & Suites by Radisson, Brookings, SD
Thank you for taking the time to respond to our guest satisfaction survey.. We appreciate your time and business.
Dirty, outdated, breakfast was gross. Stayed here because Country Inn's are typically nice. This one was the poorest hotel that I've stayed in for quite sometime.
On behalf of the Country Inn and Suites staff, I would like to apologize for the issues you encountered during your stay. We are in the process of renovating and hope you will give us another chance in the future.
We booked due to the amenities, specifically the hot tub to relax after a long travel. The hot tub was out of order. I wish there was some kind of warning. There were other hotels for the same price in the same area that we could have stayed at that had a working hot tub. So it was disappointing.
Dear Jenna, I am sorry to hear your stay with us was not what you expected and agree that we should have given you a call about the hot tub. I understand your disappointment and would like a chance to speak with you more on this issue. Again, our apologies.
It was just ok. With the construction going on it was difficult getting in and out. Breakfast items were not refilled and oatmeal pot was broken all week.
Thank you for taking the time to respond to our hotel survey. We would like to apologize for the service you received during your stay with us. Guest satisfaction is our top priority and we are sorry we fell short of that. We understand how frustrating the construction must have been but are happy to say that it is in its final stage and should be completed shortly. If you would like to discuss more about your stay please feel free to contact us at the property at any time. Thanks again.
So very glad you enjoyed your wedding night. Thank you for choosing the Brookings County Inn & Suites for your wedding group. We really enjoyed having you. Thank you also for the high fives. Thank you for taking a minute to review your stay especially knowing you were having a very busy day. Congratulations and best wishes from the Country Inn and Suites staff.