Holiday Inn Express & Suites Brookings2.5 out of 5.0
Recent guest reviews
Clerks at the front desk less than accommodating, didn't "have a key" to the milk fridge. She made sure she made a comment to her co-worker about our "crazy" request as we walked out:(. We won't be back!
We travel to Brookings to be part of the Football Festivities! This is one of our go to locations. The location is awesome and the staff is welcoming each and every time!!! The service, attention to detail is consistent and part of what makes this place top on our list. The breakfast are becomes a great place to connect with others that are in town, many times for the same reason. Would highly recommend if you are looking for a place to call home, you call Holiday Inn.
Clean property friendly staff. Some what aged. Breakfast not worth the effort. Unless you want to listen to every foot step above you I recommend staying on the top floor(3rd). Close to the interstate and fuel.
Can't say enough good about this place. From the minute you enter to the time you leave. Very friendly and accommodating. They really strive to make sure you are comfortable in your stay there. The rooms are always clean and in order. Prices are reasonable as well. Good breakfast selections every morning.
We were arriving at hotel very late on a Friday night, actually ended up being early Sat morning. When I called to let them know this so they didn't give our room away, the front desk lady asked if we would like a late check out.....that was very thoughtful & appreciated. My kids were thankful for the late checkout, they were able to sleep in, have breakfast(which was great but very crowded, not enough places to sit, had to go back to room to eat) & enjoy the pool. The hot tub was great, very clean & HOT!! Enjoyed the slide & pool. There were 2 lifeguards on duty & neither of them said 1 word or moved while we were in the pool area & we were the only ones in there. This was not very impressive. The hotel was very clean & well taken care of. Front desk staff was very helpful!! Will definitely stay again when in Brookings!!
Our children LOVED the indoor water slide and welcome cookies in the lobby. I loved doing laundry while they swam. Breakfast was above average with a great variety of hot and cold selections and fruit. Our room was comfortable and clean. I have no complaints and would gladly stay here again.
This is a wonderful Holiday Inn Express. We are spire elite members and so we stay in Holiday Inn Express hotels often through out the year. We had a family get together occasion at this facility and we were over the top impressed with their customer service. Melissa as manager is so willing to help with any guest's needs and also Jasmine at the front desk was so wonderful in making all the rooms perfect in every way. The wonderful pool with a huge slide was a hit for the younger guests. The 2 lifeguards on duty were careful with the guests and kept good watch. The breakfast was nicely presented and tasted very good. We would definitely recommend staying here and we know you will enjoy everything about this facility.
Not sure if this is because the hotel is renovating, but we got a room with no refrigerator, no microwave, no usb ports to charge our devices and found out too late that the water slide has very limited hours. We overpaid for the amenities we received.
I was visiting my son in Brookings and stayed overnight at the HIE. I did not have reservations but was able to walk in and get a room with two queen beds. Had no problem and the registration process. The room was clean. (There is a bit of wear and tear in a few areas in the hall but not excessive. I saw a guest room full of what looked to me as 'new' furniture so it appears they are in the process of updating. We did not use the pool but it looked fun - they have a water slide which I bet is a hit with children and maybe a few adults who are young at heart : ) My one negative is the hotel did not have a usb plug-in area beside the bed. The wi-fi access was good, the breakfast was good. We used the laundry and the washer and dryer were both clean and in good operation. Check-out was a smooth process. I will stay there again on a return trip.
Hotel lived up to the Holiday Inn standards, clean room/bathroom, comfortable beds, nice pillows, hot shower. We didn't need more than that. Staff was pleasant and room was quiet. Didn't use the pool so no comment on that, just needed to add characters to meet the 200 minimum for the review.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of McCrory Gardens, Holiday Inn Express & Suites Brookings is within 3 miles (5 km) of South Dakota State University. This hotel has 62 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also near this Brookings hotel are South Dakota Art Museum and South Dakota Agricultural Heritage Museum.
Free continental breakfast is included with your stay and awaits you each morning.
All of Holiday Inn Express & Suites Brookings's 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also standard.
Guests of Holiday Inn Express & Suites Brookings have access to an indoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 72 reviews