Great staff, friendly out very outgoing! Only one mark against the premises, the hot tub wasnt working. Some refugees from the Houston Hurricane messed up the Hot Tub timer! But we stayed an extra couple of days because of the staff
No usb ports in rooms. Bathroom floor dangerously slippery after some remodel. Hotel lists airport shuttle on phone prompts but was canceled July 1st. Would not choose to stay there again, but not bad.
Great value for price. Don’t like ridiculous taxes city/county puts on hotels!!
The desk clerk said I was required to wear a face mask even tho she was not. Her reasons for not were flimsy.
The pool was great. It was clean. Our room the shower had no place To put the shampoo or soap you had to keep them on the floor no shower shelves. Check in we had to wait 45min for a front desk person. She never heard us calling the back Door where she was open we heard her talking. We finally called the hotel number and she came out. The rest of the staff was pleasant and helpful.
Good hotel. Clean and staff was great. Shuttle was on time
Very friendly staff. Rooms super clean. Airport shuttle runs quickly. Close to airport.
It was near DFW AP, but comparing it to my colleagues at other hotels- it was a lesser accommodation for the same money! The two ladies at breakfast were lovely and engaging- starting off the day right. Mona the night manager was great. Ceased the AM manager was subpar.
The hotel itself is very clean and comfortable and the staff were friendly. The airport shuttle, however, is horrible, and with “airport” in the name of the hotel, I consider this an important component. They use a shared shuttle with about 10 other hotels and it took about 40 minutes to get picked up at the airport in the evening. On they way back to the airport in the morning, the driver refused to take us to the correct terminal, he dropped us off at the international terminal and told us to take the skylink to the correct terminal. The main problem with this is that the skylink is past TSA security, and TSA wasn’t open yet at this terminal, so there was a massive line of people accumulating, waiting to go through security. So, the hotel is nice, but I recommend grabbing a taxi for transportation.
Staff was able to accommodate last minute changes very nice hotel and good location
Best Western Plus DFW Airport Suites places you within a 10-minute drive of popular sights such as Irving Convention Center and Legoland Discovery Center. This 70-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 70 air-conditioned accommodations feature sitting areas. Guests can expect 42-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, microwaves, and refrigerators are also standard.
Guests of Best Western Plus DFW Airport Suites have access to an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Great staff, friendly out very outgoing! Only one mark against the premises, the hot tub wasnt working. Some refugees from the Houston Hurricane messed up the Hot Tub timer! But we stayed an extra couple of days because of the staff
No usb ports in rooms. Bathroom floor dangerously slippery after some remodel. Hotel lists airport shuttle on phone prompts but was canceled July 1st. Would not choose to stay there again, but not bad.
Phil, We appreciate you choosing our property for your stay and regret any inconvenience we put you through.
Great value for price. Don’t like ridiculous taxes city/county puts on hotels!!
Thank you for being our guest, we are glad to know that you enjoyed your stay with us and look forward to seeing again on your next trip to our area.
Thank you for your five star rating for our BW Plus DFW Airport Suites Hotel; we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to the DFW area.
Thank you for staying at our BW Plus DFW Airport Suites Hotel. We appreciate your great review of our property and look forward to your next visit.
The desk clerk said I was required to wear a face mask even tho she was not. Her reasons for not were flimsy.
Owen, Thank you for choosing our property for your stay. Effective June 19, 2020 11:59 per Dallas County Judge Clay Jenkins Face Masks are required on all businesses in the Dallas County where our property resides. For our guest's and employee's protection our Front Desk is equipped with a clear barrier for protection.
Thank you for being our guest, we are glad to know that you enjoyed your stay with us and look forward to seeing again on your next trip to our area.
The pool was great. It was clean. Our room the shower had no place To put the shampoo or soap you had to keep them on the floor no shower shelves. Check in we had to wait 45min for a front desk person. She never heard us calling the back Door where she was open we heard her talking. We finally called the hotel number and she came out. The rest of the staff was pleasant and helpful.
Thank you for being our guest, we are glad to know that you enjoyed your stay with us and hope to see again on your next trip to our area. Please note that early check ins are not guaranteed and are based on availability.
Thank you for your five star rating for our BW Plus DFW Airport Suites Hotel; we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to the DFW area.
Thank you for staying with us; we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to our area.
GrandpaRoy, Thank you for staying with us; we appreciate you being our guest and are a glad to know that you enjoyed our property and friendly staff. We look forward to welcoming you again during your next visit to our area.