Best Western Plus DFW Airport Suites2.5 out of 5.0
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Recent guest reviews
We wanted to stay close to the airport for an early flight. Toilet backed up and overflowed and there seemed to be a question as to whether maintenance would be able to get to it --- it took a few hours for someone to come to the room, and only after a few contacts with front desk. We were first given a plunger to address it ourselves.
I went to hotel tired the first time the door did not work. I went back the second time and went inside , key work this time. The room was clean but smelled like smoke. The outside had a lot of old Applainces in the breezeway. The walkway needed to be painted. Old hotel that needed updating.
We shuttle from and to DFW was on time and room ready to rest..
Waited close to an hour for the shuttle. Initially when I booked the hotel I was told just go to the shuttle area and our bus will be there in 10 min. I waited 15 min called the hotel "they are on their way." Waited another another 15, (30 min in) called the hotel again, was told the shuttle is on the way. After close to an hour waiting I call the hotel and they said our taxi is hotel connection is on their way. I was like is there any way you can get contact with them to see whats happening, they said no. I ended up getting an uber. During this process the Marriott shuttle passed 4 times. When I eventually got to the hotel no apologies for making me wait an hour for a shuttle that never came. Never will I ever use this location again. Please do your self a favor pay a little extra and get quality service for your money!
Our stay was soo wonderful! The staff esp. Brenda at the front desk was amazing! The room, breakfast area, and pool area were all clean and well attended!
Room was amazing for the price. Actually, amazing even if the price were higher. Not sure why this isn't a 4 star hotel. Continental breakfast fulfilled every expectation and more. The options for breakfast alone made me wonder how the hotel makes money. We asked for extra pillows and received them immediately. We had a bathroom plumbing issue (created from it action not the hotel's), the maintenance man arrived with meer minutes. Everyone was polite and extremely helpful. There are no cons about this place that is why I came back to it after my first stay in 2008. You would think after almost 10 years that it would have changesaid, gone down in some area. It didn't. It only made me happier that I chose it again.
Nice hotel very Close to airport clean confort and nice people
The staff always had an acceptable answer for my questions. The staff had a good understanding about the areas very complex transportation system. The hotel was very clean. The breakfast area was very clean and the strawberry waffles were great. The good 24 hour fast food venue in short walking distance was an extra nice added bonus.
This particular Best Western Suites was our first choice due to reasonable pricing, and proximity to DFW and to off-airport parking. However, we had a poor sleep experience due to thin walls and airplane noise from the airport, as well as freeway noise from the multi-lane highway nearby. Our departure was a 6:10 flight so we did not have the opportunity to partake of the full breakfast offered by the hotel.
Quiet, well appointed. Shuttle to and from the airport. Complimentary breakfast was extensive. Would absolutely stay there again.
I had early flight out so stayed the night. If your room is facing the freeway. Very noisy. Shuttle stops at other hotels so keep that in mind. Hotel was nice.
For the price, the quality of the rooms and the breakfast are great. The breakfast had omelets, sausage, fresh fruit, yogurt, etc. The hotel was recently renovated, and is in good shape. We enjoyed our stay.
The room was nice / clean but the bed was too soft.
Quick business trip. Was pleased with the friendly staff and the room. For the price, was impressed
This was honestly one of the best stays I have ever had & I've stayed at a lot of places. The staff were friendly, the room was very clean, updated & quiet! My boyfriend & I were very pleasantly surprised. If I am ever in that area again that's where I would stay!!!
The staff was very helpful with directions to different places we wanted to go to. We went to the game and the Texas State Fair. They have a great breakfast here. I stayed here last year and will probably keep staying at this hotel in the future.
It's was a good Hotel for the money. Very centralaty located. Clean & ample parking.
Stayed here before an early flight.Room and staff were great but all restaurants were far away. I' d stay here again!
We had a great stay here. The staff was wonderful, the front desk manager was so kind and accommodating. Because my flight came in earlier in the day they let me check in early and same for checking out. Such nice people! The breakfast was very good, so many choices. They had an array of juices, ice water, coffee, milk, and tea. Cereal, eggs, waffles, fruit, taquitos, sausages, muffins, bagels, bread, and yogurt. Our room was clean, like spotless. Smelled very good and the shower pressure was great! (Very rare at any hotel, I have found) The king size bed was very comfortable and the pillows were comfy too. The air conditioning worked great and a few times I had to adjust because I was too chilled. :-) The 1 and only complaint we had was that the free wifi was not good. Had a hard time staying connected while in the room but the connection, half a block away at the gas station, was almost perfect.... ? We did talk to staff and was told we could call tech support if we wanted to. Not something I want to do while on a mini vacation. Thank you Best Western Plus DFW, we enjoyed our time we got to spend together at your hotel!
We stayed at the DFW Best Western because of it's close proximity to The Parking Spot and DFW Airport. We had a very early morning flight and needed to be in Dallas and close to the airport. We had a late check in and the front desk staff was very accommodating while checking us in. The room was pleasant and comfortable, meeting all of our needs for such a short stay. The King pillowtop bed was very comfortable and the sofa bed pulled out for our grand-daughter perfectly. We have stayed there in the past and will stay again in the future!
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
Located in Las Colinas, Best Western Plus DFW Airport Suites is within a 15-minute drive of popular attractions such as Irving Convention Center and University of Dallas. This 70-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also within a 15-minute drive of Grapevine Mills Mall and C.R. Smith Aviation Museum.
Free hot/cold buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
All 70 air-conditioned accommodations feature sitting areas. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
Guests of Best Western Plus DFW Airport Suites have access to an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a business center.