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Recent guest reviews

Upon arriving, the front desk was rude and demanding then cussed when my two queen bedroom wasn’t available right away. The tub wouldn’t drain and the ac made lots of noise and stopped cooling! The hotel restaurant and bar was a joke!!

I was able to complete my work and sleep very peacefully with no disturbances

Very nice for an overnight stay. Nice indoor heated pool. Staff was very nice and accommodating. Bed in the hotel room was horrible. Ironically a big truck was out back delivering new mattresses but my room wouldn't get one until after our stay.

Great hotel, perfect location and access to airport with free shuttle.

This was a quick reservation last minute type. was pleasantly surprised for the money it was well above what I expected. Will definitely stay here again.

When using this site you are hoping to find a deal. This hotel was lacking, staff was unfriendly and unwelcoming. The hotel felt like a motel with four walls around it. The sleep number beds were lacking. One was broken and the one that worked was uncomfortable. The pool was rignt in the center of the hotel and it had a lovely greenish hue to it. From the description and pics I was hoping for something a little nicer and better managed. It does not compare to other hotels in its catagory. With so many other choices, I will not stay here again.

Loved the experience. Friends picked the location. I never really got used to the Sleep # beds, but I made it. Nice stay.

I booked our stay before getting on a flight from Newark. We arrived tired and ready for the advertised jacuzzi. It no longer even existed though still listed among amenities on the [...] information. Very disappointing.The desk clerk attempted to make up for it by giving us some coupons.The AC was noisy and barely adequate. I'd hate to be there in the summer.The buffet breakfast was fair. The coffee was instant.

Called ahead of time to make sure they indeed had a shuttle service. They said to just call when I got to my luggage. I got in at 11:30pm and called even before I had my luggage in hand. They said they were on the way and told me where to wait. Got my luggage and went outside, which was quite chilly coming from Aruba. About 30 people were also waiting for shuttles. I ended up calling 2 more times thinking I was in the wrong location. Everyone else got picked up but me. Verry uncomfortable at 12:30 in the morning standng there all alone. This happened last time I went to Dallas and made sure this time that a hotel had shuttle 24 hrs. Got to the hotel finally and about 15 people were standing in line waiting to check in. I was shocked that this could be at 1 in the morning. Asked if I needed to wait seeing I all ready had a reservation and I know these other people did not because they got stuck in Dallas for whatever reason. 1/2 hour later I checked in and they put me right near a soda machine that ran all night, which you could hear in the room. This is my only complaint about the hotel, but still very disturbing to wait once again at the curb alone for a shuttle and then have to wait anothe 1/2 hr to check in at 1 in the morning. Thanks for listening.

We had a little trouble since Google Maps had us get off on the wrong exit. But once we found it we were very suprised at what we got for the price we paid. We did have a little mix up with our room, but we talked with the front desk right away and the problem was corrected. I would recommend this hotel to all my friends/coworkers.

The room was large and a sleepnumber bed was provided(very uncomfortable). One coffee pod and a poor excuse for a coffee maker was provided. The hotel is convenient. I didn't need any of the facillities.

Attended grandaughters high school graduation, location was great and a very nice place

I stay here about once a year for recurring training for work. The conference rooms are on site. It is generally very nice, not outstanding but not bad either. The food is good most days and is not terribly expensive. the room doors do slam loudly, and you can tell if people are next door; but so far it has not been a problem. Sleep number beds and free wifi are a plus.

The room was great, the beds were sleep number beds and kind of hard to figure out but once we did they were very comfortable. Indoor pool was awesome... even though there was a lot of kids... not something that could be helped. Breakfast was expensive so we opted to go somewhere else. It was a great location, kind of hard to get to because of the highway, but the location was right in the middle of everything. Despite being so close to the highway it was very quiet.

NOTHING WORKED RIGHT, THE TV FROZE UP ALL THE TIME AND SHOWER LEAKED SO BAD THE BATHROOM FLOOR GOT SOAKED IT TOOK ME 5 TOWELS TO GET TEH WATER OF THE FLOOR AND THEN IT TOOK THEM 3 HOURS TO BRING ME CLEAN TOWELS.. I MEAN COME ON WHAT KIND OF HOTEL IS THAT??? THAT WAS THE WORST STAY EVER AND WHAT KIND OF HOTEL DONT HAVE SMOKING ROOMS... I ASKED FOR SMOKING AND THEY SAID IT WAS SMOKING.... SO IT WAS A LIE AND A JOKE...

W Airport Fwy Irving TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Atrium Hotel and Suites places you next to Irving Mall Shopping District and within 2 miles (3 km) of Northwest Park. This 3-star hotel welcomes guests with 200 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

The 200 rooms have an array of amenities, including microwaves, coffee makers, and free weekday newspapers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Select Comfort beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests of Atrium Hotel and Suites have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Atrium Hotel and Suites

Everyone (4) Business (1) Couples (2) Family (5) Friends (2)
1
Friends

Upon arriving, the front desk was rude and demanding then cussed when my two queen bedroom wasn’t available right away. The tub wouldn’t drain and the ac made lots of noise and stopped cooling! The hotel restaurant and bar was a joke!!

By on Jul 12, 2019

4

very quiet!

Everyone

I was able to complete my work and sleep very peacefully with no disturbances

By , from dallas on Mar 1, 2018

Review comment responded on Mar 13, 2018

Thank you so much for taking the time to review our hotel. We are thrilled to know that you slept peacefully and able to accomplish your work. We aim for the highest level of guest satisfaction and compliments from satisfied guests motivate us to do even better. We look forward to seeing you back again soon. Sincerely Sally Naidu General Manager

3

was very nice for a overnighter period very nice i

Everyone

Very nice for an overnight stay. Nice indoor heated pool. Staff was very nice and accommodating. Bed in the hotel room was horrible. Ironically a big truck was out back delivering new mattresses but my room wouldn't get one until after our stay.

By on Jul 24, 2016

5

business

Everyone

Great hotel, perfect location and access to airport with free shuttle.

By , from e.g., New York, NY on Jul 19, 2016

5
Everyone

This was a quick reservation last minute type. was pleasantly surprised for the money it was well above what I expected. Will definitely stay here again.

By on Apr 1, 2016

2

would not stay here again

Friends

When using this site you are hoping to find a deal. This hotel was lacking, staff was unfriendly and unwelcoming. The hotel felt like a motel with four walls around it. The sleep number beds were lacking. One was broken and the one that worked was uncomfortable. The pool was rignt in the center of the hotel and it had a lovely greenish hue to it. From the description and pics I was hoping for something a little nicer and better managed. It does not compare to other hotels in its catagory. With so many other choices, I will not stay here again.

By on Feb 5, 2013

4

nice, but guess i'm not used to the sleep # beds

Friends

Loved the experience. Friends picked the location. I never really got used to the Sleep # beds, but I made it. Nice stay.

By on Jul 29, 2012

3

nice but disappointed

Couples

I booked our stay before getting on a flight from Newark. We arrived tired and ready for the advertised jacuzzi. It no longer even existed though still listed among amenities on the [...] information. Very disappointing.The desk clerk attempted to make up for it by giving us some coupons.The AC was noisy and barely adequate. I'd hate to be there in the summer.The buffet breakfast was fair. The coffee was instant.

By on May 2, 2010

3

just okay...

Family

Called ahead of time to make sure they indeed had a shuttle service. They said to just call when I got to my luggage. I got in at 11:30pm and called even before I had my luggage in hand. They said they were on the way and told me where to wait. Got my luggage and went outside, which was quite chilly coming from Aruba. About 30 people were also waiting for shuttles. I ended up calling 2 more times thinking I was in the wrong location. Everyone else got picked up but me. Verry uncomfortable at 12:30 in the morning standng there all alone. This happened last time I went to Dallas and made sure this time that a hotel had shuttle 24 hrs. Got to the hotel finally and about 15 people were standing in line waiting to check in. I was shocked that this could be at 1 in the morning. Asked if I needed to wait seeing I all ready had a reservation and I know these other people did not because they got stuck in Dallas for whatever reason. 1/2 hour later I checked in and they put me right near a soda machine that ran all night, which you could hear in the room. This is my only complaint about the hotel, but still very disturbing to wait once again at the curb alone for a shuttle and then have to wait anothe 1/2 hr to check in at 1 in the morning. Thanks for listening.

By on Apr 2, 2010

5

great value and reasonably priced

Couples

We had a little trouble since Google Maps had us get off on the wrong exit. But once we found it we were very suprised at what we got for the price we paid. We did have a little mix up with our room, but we talked with the front desk right away and the problem was corrected. I would recommend this hotel to all my friends/coworkers.

By on Dec 19, 2009

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