See all properties

Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

Choose dates to view prices

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Front of property
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Pub
Lobby
Spa

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW places you within a 15-minute stroll of popular sights such as Carlisle Cathedral and AMF Bowling. This 70-room, 3-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and express check-out.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • Magic Castle - 12 min walk - 0.6 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 17 min walk - 1.0 mile

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The Thin White Duke - ‬3 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The William Rufus - ‬1 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Casa Romana - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Guests of Carlisle Station Hotel, Sure Hotel Collection by BW enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for GBP 12 per day. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and a banquet hall.
Guests can expect to find 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.

Similar properties

Meeting facility
County Hotel
Carlisle
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.4 out of 10, Good, 1,005 reviews
$58 nightly
The price is $70
May 4 - May 5
Total with taxes and fees
County Hotel

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

What is there to do close to Carlisle Station Hotel, Sure Hotel Collection by BW?

This hotel in Carlisle is within a 10-minute walk of Tullie House Museum and Gallery, Green Market, and Carlisle Guildhall. You'll also find The Sands Centre and Carlisle Castle less than a mile away.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on Apr 19, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yes, parking is offered for GBP 12 per day.

Does Carlisle Station Hotel, Sure Hotel Collection by BW include a casino on the premises?

No, Carlisle Station Hotel, Sure Hotel Collection by BW doesn't have a casino.

Is there an indoor pool at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Carlisle Station Hotel, Sure Hotel Collection by BW?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a free stocked minibar.

Are there hot tubs at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, this hotel doesn't have a spa tub.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a restaurant that serves breakfast?

Yes, Carlisle Station Hotel, Sure Hotel Collection by BW serves an English breakfast for a surcharge on weekend mornings at Breakfast Room.

Does Carlisle Station Hotel, Sure Hotel Collection by BW allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Carlisle Station Hotel, Sure Hotel Collection by BW?

The closest major airport to Carlisle Station Hotel, Sure Hotel Collection by BW is Carlisle (CAX), which is 7.9 mi away (19 minutes by car).

Are there rooms with balconies at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, you won't find guestrooms with balconies at Carlisle Station Hotel, Sure Hotel Collection by BW.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Carlisle Station Hotel, Sure Hotel Collection by BW.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Irene

Liked: Cleanliness, staff & service
Nice room lovely staff
Stayed 1 night in Jan 2026

8/10 Good

William

Stayed 2 nights in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

8/10 Good

Danny

Liked: Cleanliness
Exactly what I expected for the price paid. Friendly staff and comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

john

Stayed 1 night in Jan 2026

10/10 Excellent

A C

Liked: Cleanliness, staff & service, amenities
We booked an executive room which was fabulous, huge clean room with excellent facilities.
Stayed 1 night in Jan 2026

10/10 Excellent

nicola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good about hotel maybe the only thing was our heating didnt work in room but we did have a heater that plugs in socket so that kept the room cosy, it was central to all shops and bars, staff lovely. Will be back to visit again xx
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Great location for Botchergate pubs Rooms are tired Great price
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Great room. Friendly staff
Stayed 1 night in Dec 2025

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Craig

Ended up getting room 115 & the outside was extremely noisy with people shouting outside from the bar. I telephoned reception to be moved to another room & was told that was not possible due to being fully booked. Toilet chain would not flush. When I handed the key back to receptionist upon checking out I was asked how was your stay. I explained the situation & was told it would be looked into. Still waiting…
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

8/10 Good

Clare

Traveled with partner
Liked: Cleanliness, amenities
Everything was clean and comfortable. Entrance hall/reception is really lovely. The room and corridors are a little tired looking. I expected to hear alot of noise as next door to railway station but was lovely and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
Considering building is old, the room was very comfortablr
Stayed 3 nights in Dec 2025

6/10 Okay

David

Traveled with family
Liked: Amenities
The hotel staff were lovely.The hotel nice and clean. We stayed over Christmas, including Christmas Eve and Christmas Day. We were on the second floor and EVERY morning at 5.30 the noise from an outside bin waggon/ bottle wagon woke us up, it was horrendous and went on for 25 mins! Not the best way to start Christmas Day Especially as this was my first Christmas not working for over 10 years not caring for terminally ill people. I did mention this to the receptionist and the fact since I have read similar reviews about certain rooms, her reply was we can not help outside noise. I understand that but if you know the issue.. why book them out to customers? Especially over Christmas? I guess I was the unlucky guest this time! 5.30 for three days running and no sleep is no Christmas spirit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always friendly and helpful. They remembered me from a previous visit. Rooms are clean, well presented and accessible (lift). Hotel is right outside the station, and a short distance from the centre of town. Breakfast offers continental or full English (best bacon ever). Loved playing solitaire in the bar - small selection of games/packs of cards available. Lovely place to stay. Highly recommended.
Stayed 1 night in Dec 2025

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff handy for the train station .not much room in toilet with shower but bedroom was nicc and big
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

8/10 Good

Lesley

Stayed 1 night in Nov 2025

8/10 Good

Nick

Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff; very welcoming at check in and were helpful when we asked to leave our cases/bags after check out. The room was clean (3rd floor) and had everything we needed. The bathroom was a tad dated but obviously due to the age of the hotel. We stayed mid week so no problems with noise etc. The hotel is ideally sited within 2 min walk from the station. Would definitely stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Angella

Traveled with family
Disliked: Amenities
Hotel bathrooms need refurb really neglected with patching up Bed very uncomfortable two mattresses zipped together to form a double bed but both significant different heights. Kept waking up as it feels as though about to fall off bed as you go from one level to another. Won’t use again
Stayed 1 night in Nov 2025

10/10 Excellent

AMAR A

Liked: Cleanliness, staff & service, room comfort
Nice standard basic comfortable a conveniently located hotel. Just outside to Carlisle station, within 10-15 minutes walk to city centre .
Stayed 1 night in Nov 2025

Hotels

Flights