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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Pub
Meeting facility
Reception
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW places you within a 15-minute stroll of popular sights such as Carlisle Cathedral and AMF Bowling. This 70-room, 3-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and express check-out.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 19 min walk - 1.0 mile
  • Carlisle Racecourse - 6 min drive - 2.7 miles

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪The Halston - ‬3 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with a 24-hour front desk and a restaurant
Guests of Carlisle Station Hotel, Sure Hotel Collection by BW enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for GBP 12 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and wedding services.
Guests can expect to find 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.

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Bar (on property)
ibis Carlisle – City Centre
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  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,008 reviews
$65 nightly
The price is $78
Nov 17 - Nov 18
Total with taxes and fees
ibis Carlisle – City Centre

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

What is there to do close to Carlisle Station Hotel, Sure Hotel Collection by BW?

This hotel in Carlisle is within a 10-minute walk of Tullie House Museum and Gallery, Green Market, and Carlisle Guildhall. You'll also find The Sands Centre and Carlisle Castle less than a mile away.

Will I be able to park at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yes, parking is offered for GBP 12 per day.

Does Carlisle Station Hotel, Sure Hotel Collection by BW include a casino on the premises?

No, Carlisle Station Hotel, Sure Hotel Collection by BW doesn't have a casino.

Is there an indoor pool at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars with free items and city views.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a hot tub?

No, this hotel doesn't have a spa tub.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a restaurant that serves breakfast?

Yes, Carlisle Station Hotel, Sure Hotel Collection by BW serves an English breakfast for a surcharge on weekend mornings at Brasserie Breakfast Room.

Does Carlisle Station Hotel, Sure Hotel Collection by BW allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Carlisle Station Hotel, Sure Hotel Collection by BW?

The closest major airport to Carlisle Station Hotel, Sure Hotel Collection by BW is Carlisle (CAX), which is 7.9 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, at Carlisle Station Hotel, Sure Hotel Collection by BW, there aren't any guestrooms that list a balcony.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Carlisle Station Hotel, Sure Hotel Collection by BW.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 1010 reviews
Rating 8 - Good. 352 out of 1010 reviews
Rating 6 - Okay. 194 out of 1010 reviews
Rating 4 - Poor. 116 out of 1010 reviews
Rating 2 - Terrible. 77 out of 1010 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was travelling by train the location is perfect. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
My only concern is the windows didn’t open enough to get some air in to hot
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, will go there again

The hotel is in a great location, near rail and bus stations. The room was spacious and had hairdryer, iron, ironing board, fan etc. The toiletries provided were lovely. The breakfast was excellent. The staff were friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Rhonda, Mill Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to the railway station. The staff were very professional and personable, the breakfast was good. The room was large but hot, stuffy and a little dusty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Traveled with family

Beautiful clean and friendly staff

Lovely hotel with friendly staff , the first thing that I noticed was the entrance looking down , it looked amazingly clean and welcoming. The lift was on the left side soon as you walk in which makes it easier to locate , our room was clean and has comfortable beds and was very roomy , the bathroom was spacious and clean , the staff that clean the rooms do an amazing job , we had a lovely stay and will definitely stay again .
Stayed 3 nights in Jul 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice rooms and staff.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Stayed 1 night in Jun 2025

10/10 Excellent

karen

Traveled with partner
Liked: Staff & service
Very close to the station
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
Needs a full refurb, decor In the rooms very dated and in some areas have had poor repairs. Staff friendly and very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet close to everything
Stayed 1 night in Jun 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Terrific location to and from the train station. Clean, quiet. No wash cloths or bed sheet. Just duvet. Not thrilled with their choice of not having this available.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Building work outside the hotel which started at 7.45am on Friday and woke us up. Lots of builders staying at the hotel so from 6am, doors slamming as they got up. They really should have told us about this. Not a good nights sleep at all
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Stayed 2 nights in May 2025

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, amenities
The property was of good standing , of course could do with a few upgrades ( painting etc) but couldn't fault the staff, always helpful , like to have a bit more say in the temp of the room , too hot for us , but that's a moot point . All in all a good place to stay
Stayed 1 night in May 2025

4/10 Poor

Julie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel could certainly do with an update. One of the handles in the bath was loose and would have come off if i had used it to get out of the bath. The seal around the bath looked like it had been put on with a trowel and wasn't very clean. There was no cover on the back of the remote control and the batteries kept falling out.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Friendly, efficient staff. Would definitely stay again
Stayed 2 nights in May 2025

4/10 Poor

alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Staff we're very friendly and helpful. Room was dirty,old and extremely warm. Room had stains on walls and ceiling. Headboard had never been cleaned. Bathroom was mix 70s style and colour very worn bath and antique shower
Stayed 3 nights in May 2025

10/10 Excellent

Bruce, Maidenhead

Stayed 3 nights in May 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Room dirty, very old and mouldy bathroom, train station and pubs loud until the early hours
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service
Chad on reception was brilliant
Stayed 1 night in May 2025