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The Wills Hotel

Property class: 2

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Photo gallery for The Wills Hotel

A lobby with a round table, two sofas, a flower arrangement, and a television.
A modern hotel room with a bed, bedside tables, a desk, a chair, a mirror, and a small plant.
A modern interior with a green sofa, patterned cushions, and large windows offering a view of the street.
A bar area with wooden chairs, a counter with a digital screen, and a bar stocked with bottles.
A modern living room with a green sofa, wooden shelves, and a flat-screen TV.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
69 Baltimore St, Cumberland, MD, 21502
  • Place, Downtown Cumberland Historic District
    ‪1 min walk‬
  • Place, Western Maryland Scenic Railroad
    ‪3 min walk‬
  • Place, C&O Canal National Historic Park Visitor's Center
    ‪3 min walk‬

Room options

View all photos for Room

A modern hotel room with a bed, bedside tables, a desk, a chair, a mirror, and a small plant.

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a bed, bedside table, lamp, and a framed sign on the wall.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 243 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 278 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A modern bedroom with a bed, bedside tables, a wardrobe, and a small sitting area with a sofa and a vase of flowers.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Cumberland

The Wills Hotel places you next to Downtown Cumberland Historic District and Allegany Museum. This 20-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Downtown Cumberland Historic District - 1 min walk - 0.0 miles
  • Western Maryland Scenic Railroad - 3 min walk - 0.2 miles
  • C&O Canal National Historic Park Visitor's Center - 3 min walk - 0.2 miles
  • Canal Place - 5 min walk - 0.3 miles
  • History House - 10 min walk - 0.5 miles

Getting around

  • Cumberland Station - 7 min walk
  • Hagerstown, MD (HGR-Hagerstown Regional) - 71 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪My Place - ‬12 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Patrick's Pub And Eatery - ‬19 min walk

About this property

The Wills Hotel

The Wills Hotel offers free WiFi in public areas and coffee in a common area. You can put free offsite parking to good use if you drive. The 24-hour front desk has staff always at the ready.
Guests can stay connected with free WiFi. Hair dryers and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles; reservations required
  • Offsite parking; reservations required
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What's there to do around The Wills Hotel?

This hotel is located in Cumberland, just steps from Western Maryland Scenic Railroad and Downtown Cumberland Historic District, and within a short walk of C&O Canal National Historic Park Visitor's Center. You'll also find History House and Allegany Museum less than a mile away.

How much does it cost to stay at The Wills Hotel?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at The Wills Hotel on Nov 16, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Wills Hotel?

Yes, there is a garage.

Does The Wills Hotel feature a casino at the property?

No, The Wills Hotel doesn't have a casino.

Is there an indoor pool at The Wills Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Wills Hotel?

There are many amenities for couples at this hotel, including a chef service as well as a restaurant and couples/private dining.

Are there hot tubs at The Wills Hotel?

No, there isn't a spa tub at this hotel.

Does The Wills Hotel have a restaurant with a breakfast menu?

Yes, The Wills Hotel serves free continental breakfast each morning from its restaurant.

Does The Wills Hotel allow pets to stay for free?

No, pets aren't allowed at The Wills Hotel.

Are there connecting rooms at The Wills Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Wills Hotel?

No, there aren't any guestrooms with balconies at The Wills Hotel.

The Wills Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 85 reviews
Rating 8 - Good. 10 out of 85 reviews
Rating 6 - Okay. 1 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bike room was a great amenity!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in the heart of Cumberland. The staff was extremely helpful. Great restaurant in the lobby. We really enjoyed our stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, building was beautifully restored. A no-brainer if you are in the area
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and quiet. And the chop house inside of the restaurant was amazing!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! We did not eat in the restaurant but the food smelled delicious. It is in a great location and the staff were wonderful. It is a new hotel so they have a few kinks to work out, but we really enjoyed our stay!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room - spacious, pretty decor, great views, huge windows, quiet! Hotel staff was kind and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully restored, with historic character balanced by clean, comfortable, modern accommodations. The staff was welcoming and helpful, and the location made it easy to enjoy downtown Cumberland. A great choice for anyone looking for a distinctive, relaxing stay in the area. I will definitely be staying here again! Onsite restaurant has a great vibe! Drinks and food…AMAZING!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheech our server at the restaurant was excellent!! So was the young man that check me in.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice furnishings
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bike storage was extremely impressive
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel had no tea for those who don't drink coffee - major faux pas! The front desk was not able to give me information on parking without my needing to come back 3 times to get it straight. The info was not on the website with a map, or explanation. The staff were very nice and helpful when asked.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in the heart of Cumberland. They have a dedicated room for bicycle storage for guests who are riding the C&O towpath trail or the GAP trail. Even though it is downtown they have ample free parking in a nearby parking garage. Wonderful restaurant and bar as well.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary Parking garage was only one block away - wonderful. Continental breakfast was good. Restaurant/bar was nice as well. Staff was friendly and helpful. Bathroom was wonderful with great shower except for the small toilet (should have been comfort height for a king room). Ad said city view but we only had view of an interior roof and air conditioner. Bedroom itself was small. Location in a revitalizing downtown was also great and walk-able! We would recommend but make sure the room view actually faces the outside of hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been traveling for 4 days and this was by far the nicest place we stayed in. The staff are all extremely helpful, especially Caden, the concierge, at the front desk, who gave us good restaurant/ coffee shops recommendations and helped us a lot with directions and parking logistics. The room was beautiful, tasteful decor, very comfortable bed and pillows and two complimentary water bottles awaiting us when we arrived. Nice size small fridge, not filled with drinks like so many places. Gorgeous bathroom with a strong flow of apparently endless hot water. Very large windows with lots of light. This is a renovated historic building on the corner of Baltimore St. which is a historical neighborhood filled with great restaurants, coffee shops, bakeries and an ice cream parlor. We were able to take a self guided walking architectural tour starting at the entrance to the hotel. I would highly recommend this boutique hotel.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BRAND NEW EVERYTHING! We really enjoyed our stay. The complimentary parking garage was just one block away, which was very convenient. The continental breakfast was good, and the restaurant and bar were a nice bonus. The foyer was a wonderful place to sit and chat with friends. The staff was friendly, welcoming, and helpful throughout our visit. The bathroom was excellent, with a great shower, although the toilet was quite small. For a king room, a comfort-height toilet would have been a nice upgrade. The bedroom itself was also on the smaller side. The hotel's location in the revitalized downtown area was a highlight—it's very walkable and close to attractions. Nice view of historical buildings across the street. Overall, we would recommend this hotel for its location, amenities, and service. The listing said it slept 3 but there was no 2nd bed option. Be sure to verify that availability if desired. One more thing - the bed was a bit firm with no box spring.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free parking (which was excellent) was confusing. In order to obtain a parking dongle, you had to check in but there was no where to park when you were trying to check in. Also, if you didn't return the parking dongle, you were charged $20 but you can't exit the parking garage without the dongle. Therefore, you have to exit the garage and find somewhere to park so you can return the dongle and finish checking out. They need to come up with a better method of enabling parking access.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely brand new when we stayed in summer 2026. Still getting trim put in and some paint work done. We got a suite which had a nicely finished large bathroom. The room had a kitchenette sized sink and a decent fridge but no microwave which felt like it was just not installed yet into the shelving. Compared to the renders, the lighting in the room was brighter and cooler. I think the bulbs in the bedside fixtures should be way dimmer and warmer in temp. The bike storage room is fantastic and it is very well thought out with the ice and filtered water bottle fill right outside it. Looks like there are laundry hookups in the bike room. I didn't ask about laundry on this stay but it seems like one of the things they are working on as they are open for longer. Know before you go- parking. I suggest if you are driving here that you park on Liberty St on the side of the hotel in a loading spot for check in. The garage for the hotel is about a block away. The hotel is located in an extremely pedestrian and bike friendly part of town so we did not need much garage access anyway. The restaurant downstairs was great. Breakfast was fine. We will be back, highly recommend this place!
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Within 5 minutes of entering our room we were unable to exit the room due to the door handle not working. Thankfully our brother and sister in law were next door we slid the key under the door to them. We called the fromt desk they said yeah sorry but hotel is full nothing we can do. Then called back said we have a door stop you can just leave it In the door when you are in the room.. um im going to sleep with my door open? Or I close it and cant get out if there is a fite? He said he will call manager... calls back Says yeah nothing we can do? We spend $250.in a room, $500 at bar and restaurant and they didnt even offer anything at all when they admitted they didnt have an onsite maintenance. We just locked ourselves in and gave our key to our in laws to let us out in the morning. Went to check out new person is there we ask about the dooe... they had no idea. .. things come up and happen its how a company handles things that matter. Do better... be thankful for your customers. How you handle the mishaps matters most.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the staff were exceptional!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brand new and in excellent condition. The staff were very friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delightful stay. The hotel is immaculate, with a modern vibe. The staff was wonderful and Cumberland is up and coming. We had dinner at our favorite Italian restaurant. A great stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and conveniently located. Cumberland is clearly "up and coming" and this hotel is perfectly situated to be in a golden spot when it finishes growing. Even as-is, it was fantastically situated and wonderfully appointed. We really enjoyed our stay and hope to revisit again some day in the future.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumberland is my father's hometown. It always brings me joy when I return. I was thrilled to see all of the work they have put into the downtown area. All the cute shops added to the experience. While I didn't get to do much exploring, we will be back in the near future!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant! Updated and renovated so it’s chic. It’s really before it’s time location-wise though. The street is cute and inviting BUT lots of empty storefronts and it seems people haven’t yet realized downtown Cumberland is trying to renew itself.
Stayed 1 night in Jun 2026