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Recent guest reviews

It is by the side of a Railway track. Although they provide ear plugs it is hard to have a goo nights sleep

we had a great time only thing tht was bad was the matresses they might need upgrade but over all we will return back

Staff was unsure of my reservation; called the room to confirm my name three times; traveling companions found someone in their assigned room. Dining area for breakfast was chaos; the coffee machine wasn't working (the one thing that everyone wants in the morning) toasters didn't heat properly, no half and half for coffee. However, the location was perfect for us and the room was very good; cleaned spacious.

Very little tv channel offerings. No weather channel At breakfast, none of the toasters worked-had to climb under table to find and reset plugs

The location is great. The bar is nice. The Breakfast is inadequate and messy.

This used to be a different brand/hotel line, and it was not good. We were pleased with the staff, cleanliness, shower heads (pressure), in-room microwave/fridge availability, breakfast, and wine. It is obvious that the Ramada is trying to make this a good place to stay! Downtown Cumberland has changed a bit over the years, but the staff is not afraid to take on issues outside the hotel and accommodate the guests inside! A smile was always seen. Great job - Keep going!

Great hotel! Love being on the side of the hotel where the trains are!! Love hraring them at night!! Super!! Will be back! Always enjoy our stays here

The Ramada was adequate for a one night stay. That's all I got.

There were several issues with the air conditioning in several of the rooms. Two of our friends did not have air conditioning and they brought them a fan. While our air conditioner did work, it made loud knocking noises throughout the night. When we were packing up to check out, we also noticed that our ceiling was leaking from above.....right where I'm sure the AC was in the room on the upper floor. We did report it to the front desk.....they didn't seem surprised.

Staff were ok but they need to work on customer service. Hotel room was dirty and not clean at all. Called front desk but no one seemed to care. Heat barely worked and never got fixed. Got about 4 hrs of sleep.

This place is very outdated. There is a weird must smell on the 6th floor. Will not stay here ever again. The breakfast was very good. That was probably the highlight of the hotel

No hot water in the shower, barely warm.. Little food at breakfast at 9:30 and the guy at the front desk seemed like I was bothering him when I asked about it. Needs some regular maintenance, paint, etc. I’m sure this was a great hotel 15 years ago, just have let it get a little tired. Train whistle at 5:30 was rough, but is is next to railroad tracks, so not much you can do about that.

Area seems to be a bit run down. Would not stay here again.

Danielle at the front desk was very friendly and helpful. She helped me a couple of times with directions for the local area. I also thought that the breakfast was very good. Would definitely stay here again.

South George Street Cumberland MD

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Ramada by Wyndham Cumberland Downtown places you next to Downtown Cumberland Historic District and within a 5-minute walk of Allegany Museum. This 130-room, 3-star hotel has free in-room WiFi along with free self parking and a fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

The 130 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Other amenities include free newspapers, free bottled water, and video-game consoles.


Property features

Guests of Ramada by Wyndham Cumberland Downtown enjoy a fitness center, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Ramada by Wyndham Cumberland Downtown

Everyone (31) Couples (13) Business (1) Family (7) Other (3) Friends (3)
3
Everyone

It is by the side of a Railway track. Although they provide ear plugs it is hard to have a goo nights sleep

By on Feb 19, 2020

5
Partner Couples

we had a great time only thing tht was bad was the matresses they might need upgrade but over all we will return back

By , from johnstown pa on Feb 19, 2020

4
Everyone

By on Oct 23, 2019

Review comment responded on Oct 25, 2019

Thank you for your review

5
Everyone

By on Oct 18, 2019

Review comment responded on Oct 21, 2019

thank you for the great rating.

4
Everyone

By on Oct 14, 2019

Review comment responded on Oct 16, 2019

Thank you for your rating, we hope to see you again.

3
Friends

Staff was unsure of my reservation; called the room to confirm my name three times; traveling companions found someone in their assigned room. Dining area for breakfast was chaos; the coffee machine wasn't working (the one thing that everyone wants in the morning) toasters didn't heat properly, no half and half for coffee. However, the location was perfect for us and the room was very good; cleaned spacious.

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Apologize for the issues that you encountered, we will share with the staff in order to keep from happening again. We are happy to hear that you enjoyed the room. Thanks again.

2
Everyone

By on Oct 7, 2019

Review comment responded on Oct 12, 2019

We apologize we did not meet your needs, this is not the expectation and we will work with our staff members to correct items that you may have had.

3
Everyone

Very little tv channel offerings. No weather channel At breakfast, none of the toasters worked-had to climb under table to find and reset plugs

By on Sep 1, 2019

Review comment responded on Sep 3, 2019

We apologize for the issues that you had, we will address with the staff members as this is not the expectation.

3
Partner Couples

The location is great. The bar is nice. The Breakfast is inadequate and messy.

By on Aug 27, 2019

Review comment responded on Sep 4, 2019

Thank you for the comments about the nice location and bar, we apologize that breakfast was nt up to our standards.

4
Family Family

This used to be a different brand/hotel line, and it was not good. We were pleased with the staff, cleanliness, shower heads (pressure), in-room microwave/fridge availability, breakfast, and wine. It is obvious that the Ramada is trying to make this a good place to stay! Downtown Cumberland has changed a bit over the years, but the staff is not afraid to take on issues outside the hotel and accommodate the guests inside! A smile was always seen. Great job - Keep going!

By on Aug 18, 2019

Review comment responded on Sep 19, 2019

Thank you for your kind words, and yes the staff overcomes obstacles everyday, but it is great to have a solid staff that enjoys taking care of our customers that we serve. Thanks staff and management of Ramada Cumberland.

Ramada by Wyndham Cumberland Downtown

100 South George Street, Cumberland, MD 21502
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