Our hostess, Sarah was unavailable during our stay. But Alex, the property manager was phenomenal. He explained about the property, showed us everything, and welcomed us with a real smile! Alex was only a call away to answer any questions and was able to make reservations for us at local restaurants whenever we needed. The property was more beautiful in real life than in the pictures. My family of 16 couldn't have picked a better place!! Loved the turtles, the beauty , the safety, the location on the island...all this and more.