Stayed: 24–28 December | Couple, late 30s
We stayed at the Tivoli Hotel & Congress Center over the Christmas period (24–28 December) as a couple in our late 30s. Overall, this is a very clean, modern, and well-run hotel, but it’s important to understand who this hotel is really best suited for before booking.
The positives first.
The hotel is extremely well located — ideal if you’re visiting Tivoli Gardens or arriving by train. We landed at Copenhagen Airport and were in our hotel room within around 45 minutes using the train to Copenhagen Central, which was excellent. The hotel itself is spotless, modern, and very well maintained. Our room was nicely decorated, comfortable, relaxing, and exactly what you’d expect from a modern city hotel. Staff were consistently polite and helpful, and the overall cleanliness throughout the hotel was very good.
However, the experience did not quite live up to expectations, particularly for couples seeking a relaxing stay.
Breakfast was a disappointment. Although listed as continental (with hot options), the selection felt very basic. Hot food was often only lukewarm — bacon was dry and barely warm, and while the omelettes were probably the highlight, the overall hot offering was limited to a few items (omelettes, tomatoes, mushrooms). The cold meats and cheeses appeared to be left out for long periods. The breakfast area itself felt chaotic, with unclear flow and lots of people trying to work out where to go.
One key point worth highlig