Residence Inn by Marriott Houston The Woodlands3.0 out of 5.0
Recent guest reviews
My family and I stayed at the Residence Inn Market Street for 4 nights. This beautiful property in The Woodlands offers competitive prices and is conveniently located close to many local attractions. Service was outstanding throughout our stay. All employees made us feel at home and were very professional. Breakfast (included) consisted of a well presented moderate buffet with scrambled eggs, grits, bacon, sausage, waffles (nice set of toppings), fruit, yogurts and bagels. Nice variety of juices and coffee. The hotel offers social gathering several nights a week (I believe from Mon -Wed) with free appetizers and drinks. Our room was a 2 bedroom, 2 bathroom suite, with a nice family room area, fireplace, small dining table and a well equipped kitchen. The room was clean, but the furniture could be upgraded and was mildly worn down. The hotel is a short walk from Market Street, The Woodlands Mall, and many restaurants, and about a 10-15 minute walk to The Waterway. Easy access to I-45 and ample parking area. Overall, great choice to consider when you want to stay near Town Center in The Woodlands.
I was in this hotel already three times, always at least one week... simply it is great place. Staff there is also very nice and always helpful. Just one thing needs to be better - i'm missing more fruits and vegetable in breakfasts.
Overall this is a good value for the location and proximity to the starting line for the annual Woodland’s Marathon. I would rate these accommodations a 6.5 on a scale of 1 to 10. Pros: It’s a quick 10-minute walk to Town Green Park and HEB. There is a full size refrigerator and dishwasher in the King Studio. There’s ample parking located in close proximity to the entrance of the hotel. I could not hear my next door or upstairs neighbors. Cons: I specifically requested a quiet room and was reassured by the front desk associate that checked me in that the room was located in a quiet location; wrong. The room that I was given was located on the first floor directly behind the Sport Court where guests bounce balls, many of which hit the window or wall located where my room was. The electric range in the kitchenette left much to be desired as you have to almost have the dial on high heat for even moderate cooking. The bed sheets need replacing as they have become thin and started to have pills on them. The TV is too small for the King Studio space as one TV has to be shared throughout the entire space from bed to kitchenette area. The air conditioner unit is noisy and appears to be located in a locked closet in the room; I’m not sure if this is true for floors 2 and 3.
Our room was immaculate the customer service was the best part from the moment we checked in to checking out Lee the front desk clerk was very attentive .The hotel provided goodies for the marathon runners which was extra nice.The gentlemen working the night shift (was also very attentive in the morning reminding us they had served cold fruits and drinks for the runners) Would highly recommend this hotel.
We stopped here after our cruise and was amazed at the hospitality. We were tired and needed to unwind and relax. The front desk staff was AMAZING and the whirlpool was HOT and Steamy. Two things that were needed to help us unwind and get ready for another leg of our road trip. The breakfast was amazing as well and the rooms were not only large but comfy. Make this one of your stops when traveling through Texas
I've stayed over 1,100+ nights at various Marriott brands and ~1,000 nights at Hilton and Starwood properties. I have personally stayed over 200+ nights at this location alone and I can confidently say that this property is in desperate need of renovation. Rooms had stains in the carpet and the bed was sagging. Also overall decor, furniture & appliances are outdated and look tired. Compared to this property, another Residence Inn less than a mile away has modern look and feel. However, the most troubling was management. I don't know how they got to where they are, but it's the most unprofessionally run property I have ever seen. Assistant GM can't keep from gossiping in front of guests. I personally know she was bad-mouthing about one of the guests while this guest was on the phone with another staff and heard every word. It's such as dysfunctional management. The GM is very pleasant and cares about her staff, which is a saving grace, but at the cost of allowing some to get away with their behavior...for example the front desk manager. They need to replace the front desk manager with someone who's qualified and knowledgeable. The staff is what makes the place run despite the poor management. They should replace the whole management who can act professionally and take care of their staff.
We stayed here for Thanksgiving since it was close to the LSU game and the Renaissance Festival. We could not have made a better choice! Most of the staff was so sweet (there was one front desk clerk who was constantly on an obviously personal phone call or just not at the desk for long stretches of time but she was nice when she wasn't distracted). Another desk clerk (Hilton) couldn't have been nicer with recommendations and directions. The fire pit was lit every night, making the patio a really cool place to hang out. There's even a grill, and plenty of people took advantage of it. Breakfast was really good. Best of all, the hotel is an easy walk to the Waterway and even the mall. It's a great location and a great hotel - and like all Residence Inns, it's doggie friendly. The walls are a little thin but noisy neighbors only bothered us one night. One suggestion: Maybe install a few poop bag dispensers around the property with garbage cans to encourage people to dispose of their dogs' poop.
Came here on a business trip. Hotel is very conveniently located, extremely close to office buildings, fast food restaurants, restaurants (such as The Cheesecake Factory), shopping malls (Market Place, The woodlands Mall) and major stores (Best Buy, Ross, Ulta). All within a 1-2 minutes drive! It is also 2 minutes away from I-45. Rooms are spacious, although a bit outdated. But nothing to even worry about! Front desk personnel is pleasant and ready to help you! Breakfast is very nice with hot and cold items. Hotel maintenance personnel and house-keepers are also very nice and a pleasure to talk to! On Mondays, Tuesday and Wednesdays, there are special treats from 6PM to 07:30PM. Overall, it was a very nice experience and I would definitely come back.
Best stay in Woodlands. I've spent there 14 days and it was like at home. Gym, service, air conditioning, food, bed, wifi, work area. No complains. Location is just great: market street, restaurants, jogging road, mall, parking. Hotel have to be booked in advance, otherwise you rooms will be reserved by someone else.
Stayed here while attending a benefit for the Heart Association. It is a nice hotel with a great location, conveniently located next to shopping areas. The room was nice and clean, and all amenities were provided. Especially liked the size of the room. We brought our little dog with us and he liked it too! Would most definitely stay here again. The staff was very accommodating and friendly.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Residence Inn by Marriott Houston The Woodlands places you within a leisurely stroll of Market Street and Cynthia Woods Mitchell Pavilion. This 96-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi. Memorial Hermann and Woodlands Mall are a short walk away.
Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
All 96 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, coffee makers, and free newspapers are also standard.
Guests staying at Residence Inn by Marriott Houston The Woodlands enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a 24-hour business center.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 100 reviews