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Recent guest reviews

The hotel was beautiful and very well maintained. The staff were courteous, friendly, knowledgeable, professional and helpful. The food was excellent and having a breakfast buffet on the property was phenomenal. We enjoyed are stay completely and have already recommended this hotel.

Clean and as expected

I walked into my room and it was filthy. Bed was unmade, pillows were dirty and the comforter was balled up and sitting on a table.

We stayed for 4 nights and never received room service. We were told because of COVID they don’t clean your room unless you’re there for 5 nights. The hot tub also wasn’t working. That was disappointing. We did really enjoy the restaurant and service from Sam. The food was delicious!

Had all of the room amenities that were listed on the website. The room and hotel was very clean. The bed was very comfortable.

Very happy with my stay there. Location was good, hotel was clean and bed was comfortable.

Propety was very clean. Room was spacious. Staff was friendly and prompt

Second time at the property and it was great— again! Avis and Kyle greeted us warmly when we arrived. We’ve been visiting the area to scout locations for a possible relocation so we would like to stay there again.

Staff was wonderful and Ms Avis (I believe her name was) was exceptionally great. She specifically made our experience one to remember. Thanks!!

The rooms are not soundproof. Heard people out in the hall late at night and early morning.

Avis was excellent!! The property was very nice and clean

Great property! Location was perfect for us, the room was in great shape and offered everything we needed.

We were very comfortable in this hotel. The staff was very helpful and the restaurant has very good food.

Everything was great. The only minor issue was that none of the USB charger ports in the room would work.

Nice and clean... smells good...comfortable bed, fluffy pillows... excellent night sleep

Room was very spacious with a comfortable bed. Also, had different pillow options on bed which I thought was a nice touch, as I do not care for the soft pillows which are usually provided at hotels.

David Memorial Drive Shenandoah TX

Hotel highlights

  • Close to Memorial Hermann
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Memorial Hermann is within a mile (2 km) of Crowne Plaza Shenandoah, an IHG Hotel, and other popular sites like Market Street are within a couple of miles (3 km). This 3.5-star hotel welcomes guests with 152 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

The 152 accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

At Crowne Plaza Shenandoah, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include 5 meeting rooms, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Shenandoah, an IHG Hotel

Everyone (14) Couples (3) Family (9)
5
Family

The hotel was beautiful and very well maintained. The staff were courteous, friendly, knowledgeable, professional and helpful. The food was excellent and having a breakfast buffet on the property was phenomenal. We enjoyed are stay completely and have already recommended this hotel.

By on Apr 15, 2022

5
Family

Clean and as expected

By on Feb 15, 2022

5
Everyone

By on Jun 17, 2021

1
Partner Couples Family

I walked into my room and it was filthy. Bed was unmade, pillows were dirty and the comforter was balled up and sitting on a table.

By on Mar 14, 2021

3
Family Family

We stayed for 4 nights and never received room service. We were told because of COVID they don’t clean your room unless you’re there for 5 nights. The hot tub also wasn’t working. That was disappointing. We did really enjoy the restaurant and service from Sam. The food was delicious!

By on Oct 14, 2020

Review comment responded on Oct 14, 2020

Thank you for letting us know about your stay. We appreciate the honest feedback and will address the items you have brought to our attention.

5
Partner Couples

Had all of the room amenities that were listed on the website. The room and hotel was very clean. The bed was very comfortable.

By , from Texas on Jul 13, 2020

5
Business Business

Very happy with my stay there. Location was good, hotel was clean and bed was comfortable.

By on Jan 20, 2020

5
Family

Propety was very clean. Room was spacious. Staff was friendly and prompt

By on Jan 14, 2020

5
Family Family with small children

Second time at the property and it was great— again! Avis and Kyle greeted us warmly when we arrived. We’ve been visiting the area to scout locations for a possible relocation so we would like to stay there again.

By on Nov 4, 2019

5
Friends

Staff was wonderful and Ms Avis (I believe her name was) was exceptionally great. She specifically made our experience one to remember. Thanks!!

By , from Lafayette, LA on Jul 24, 2019

Review comment responded on Jul 25, 2019

Thank you for your feedback we hope to see you again :)

Crowne Plaza Shenandoah, an IHG Hotel

19333 David Memorial Drive, Shenandoah, TX 77381
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