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Hyatt House The Woodlands / Shenandoah

3.0 star property

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Exterior
Lobby
Hallway
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪17 min walk‬
  • Place, Texas Children's Hospital The Woodlands
    ‪18 min walk‬
  • Place, Memorial Hermann
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(123 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Den)

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Coffee/tea maker

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Shenandoah

CHI St. Luke's Health–The Woodlands Hospital is within 2 miles (3 km) of Hyatt House The Woodlands / Shenandoah while other popular attractions such as Memorial Hermann are within 3 miles (5 km). This 148-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CHI St. Luke's Health–The Woodlands Hospital - 17 min walk - 0.9 miles
  • Texas Children's Hospital The Woodlands - 18 min walk - 1.0 mile
  • Woodforest National Bank Stadium and Natatorium - 18 min walk - 1.0 mile
  • Woodforest Bank Stadium - 18 min walk - 1.0 mile
  • Memorial Hermann - 2 min drive - 1.4 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪BRKTHROUGH Shenandoah - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hyatt House The Woodlands / Shenandoah

At Hyatt House The Woodlands / Shenandoah, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available once per stay.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

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Heritage Inn & Suites The Woodlands, Trademark by Wyndham
Woodlands Town Center
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 1,834 reviews
$94 nightly
The price is $109
May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.01 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Frequently asked questions

Is free cancellation available at Hyatt House The Woodlands / Shenandoah?

Hyatt House The Woodlands / Shenandoah offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House The Woodlands / Shenandoah?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Hyatt House The Woodlands / Shenandoah on Apr 10, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt House The Woodlands / Shenandoah?

Based on positive ratings, guests enjoy the hotel's walkable location in Shenandoah, and it's within a short 19-minute walk of Woodforest National Bank Stadium and Natatorium. You'll also find Cynthia Woods Mitchell Pavilion and Woodlands Mall within a short drive.

Is there parking available at Hyatt House The Woodlands / Shenandoah?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt House The Woodlands / Shenandoah feature a casino at the property?

No, Hyatt House The Woodlands / Shenandoah doesn't have a casino.

Is there an indoor pool at Hyatt House The Woodlands / Shenandoah?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Hyatt House The Woodlands / Shenandoah?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hyatt House The Woodlands / Shenandoah?

No, there isn't a spa tub at this hotel.

Does Hyatt House The Woodlands / Shenandoah have a restaurant with a breakfast menu?

Yes, Hyatt House The Woodlands / Shenandoah serves free full breakfasts each morning from its restaurant.

Does Hyatt House The Woodlands / Shenandoah allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House The Woodlands / Shenandoah for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Hyatt House The Woodlands / Shenandoah?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt House The Woodlands / Shenandoah?

The closest major airport to Hyatt House The Woodlands / Shenandoah is George Bush Intercontinental Airport (IAH), which is 24 mi away (32 minutes by car).

Are there rooms with balconies at Hyatt House The Woodlands / Shenandoah?

No, you won't find guestrooms with balconies at Hyatt House The Woodlands / Shenandoah.

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 710 out of 1031 reviews
Rating 8 - Good. 177 out of 1031 reviews
Rating 6 - Okay. 71 out of 1031 reviews
Rating 4 - Poor. 27 out of 1031 reviews
Rating 2 - Terrible. 46 out of 1031 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaiah, Natchitoches

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!!!Clean and quiet. Amazing staff!!
Stayed 1 night in Dec 2025

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Staff & service
Staff
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Room was great! Very clean and quiet. Bathroom was quite small, shower head had issues. Breakfast was mediocre....coffee was luckwarm, no flavored creamer - just half n half.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Kathrina

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Always love my stay here!! Room and hotel is spotless and amazing! Staff is always great!! One day I’ll wake up early enough to eat the complimentary breakfast!! lol!!
Stayed 2 nights in Dec 2025

8/10 Good

Shanita

Stayed 1 night in Dec 2025

8/10 Good

Donald

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great location and breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Sudhanva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for traveling with family. Breakfast buffet was good.
Stayed 1 night in Dec 2025

8/10 Good

Anne

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaidyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay
Stayed 2 nights in Dec 2025

6/10 Okay

Patrick

Business traveler
Liked: Cleanliness, amenities
I had stayed at this hotel and everything has always been very good. This time the room was a bit neglected. There was a light in the ceiling that blinked all night, a bit distracting. The TV did not work. For the price it should be better than that.
Stayed 1 night in Dec 2025

8/10 Good

Christine M

Liked: Cleanliness, staff & service, amenities
Everything was fine. Location was a bit odd but ok
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, my room was spotless. Will recommend to anyone.
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless,clean and very comfortable. Hotel location was perfect to many activities and only a short walk away. Staff always made you feel welcome.
Stayed 2 nights in Dec 2025

6/10 Okay

Brolin

Liked: Staff & service
The shower cutoff during my gf taking a shower. There was hair on the floors and towels. The shades didn’t work so we had to call and get it fixed. The air doesn’t get cold when you turn it down, so they have it controlled. Not horrible, but Won’t stay again .
Stayed 2 nights in Dec 2025

8/10 Good

Derek

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a beautiful studio room. It was spacious, clean and very comfortable. Staff was extremely courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a convenient, clean and nice room
Stayed 3 nights in Nov 2025

8/10 Good

Garett

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and cozy, very clean and prestige hotel. Only quam, the late night staff at desk was rude; also the additional charges for the water that we did not drink, yet cleaning staff reported they were opened, spoke with Manager and he refunded the charge. Otherwise great stay!
Stayed 1 night in Dec 2025

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