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Hyatt House The Woodlands / Shenandoah

3.0 star property
Hotel with free parking, near CHI St. Luke's Health–The Woodlands Hospital

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Exterior
Terrace/patio
Hallway
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪17 min walk‬
  • Place, Texas Children's Hospital The Woodlands
    ‪18 min walk‬
  • Place, Memorial Hermann
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(116 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Shenandoah

CHI St. Luke's Health–The Woodlands Hospital is within 2 miles (3 km) of Hyatt House The Woodlands / Shenandoah while other popular attractions such as Memorial Hermann are within 3 miles (5 km). This 148-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CHI St. Luke's Health–The Woodlands Hospital - 17 min walk - 0.9 miles
  • Texas Children's Hospital The Woodlands - 18 min walk - 1.0 mile
  • Woodforest National Bank Stadium and Natatorium - 18 min walk - 1.0 mile
  • Woodforest Bank Stadium - 18 min walk - 1.0 mile
  • Memorial Hermann - 2 min drive - 1.4 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪BRKTHROUGH Shenandoah - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hyatt House The Woodlands / Shenandoah

Hotel with free parking, near CHI St. Luke's Health–The Woodlands Hospital
At Hyatt House The Woodlands / Shenandoah, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available once per stay.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Heritage Inn & Suites The Woodlands, Trademark by Wyndham
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  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 1,781 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.01 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Frequently asked questions

Is free cancellation available at Hyatt House The Woodlands / Shenandoah?

Hyatt House The Woodlands / Shenandoah offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House The Woodlands / Shenandoah?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt House The Woodlands / Shenandoah on Feb 20, 2026 start from $124.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt House The Woodlands / Shenandoah?

Based on positive ratings, guests enjoy the hotel's walkable location in Shenandoah, and it's within a short 19-minute walk of Woodforest National Bank Stadium and Natatorium. You'll also find Cynthia Woods Mitchell Pavilion and Woodlands Mall within a short drive.

Is there parking available at Hyatt House The Woodlands / Shenandoah?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt House The Woodlands / Shenandoah feature a casino at the property?

No, Hyatt House The Woodlands / Shenandoah doesn't have a casino.

Is there an indoor pool at Hyatt House The Woodlands / Shenandoah?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Hyatt House The Woodlands / Shenandoah?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hyatt House The Woodlands / Shenandoah have a hot tub?

Yes, this hotel has a spa tub.

Does Hyatt House The Woodlands / Shenandoah have a restaurant with a breakfast menu?

Yes, Hyatt House The Woodlands / Shenandoah serves free full breakfasts each morning from its restaurant.

Does Hyatt House The Woodlands / Shenandoah allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House The Woodlands / Shenandoah for a fee of USD 100 per pet, per stay.

Does Hyatt House The Woodlands / Shenandoah have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt House The Woodlands / Shenandoah?

The closest major airport to Hyatt House The Woodlands / Shenandoah is George Bush Intercontinental Airport (IAH), which is 24 mi away (32 minutes by car).

Can I book a room with a balcony at Hyatt House The Woodlands / Shenandoah?

No, you won't find guestrooms with balconies at Hyatt House The Woodlands / Shenandoah.

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1011 reviews
Rating 8 - Good. 179 out of 1011 reviews
Rating 6 - Okay. 71 out of 1011 reviews
Rating 4 - Poor. 26 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

8/10 Good

Kyira

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. The layout of the room was great. The staff was very courteous. I would return to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Loida

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Jamay

Stayed 1 night in Nov 2025

10/10 Excellent

Korey

Stayed 1 night in Nov 2025

10/10 Excellent

Dalyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Great location, very clean, friendly service, and an amazing breakfast spread.
Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

8/10 Good

Kristy

Stayed 1 night in Oct 2025

10/10 Excellent

Isaiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional and very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Marc

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed wasnt comfortable at all, and theres a red light and another light that flickered all night
Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The bed is ridiculously comfortable and the blackout curtains are amazing. The only rub is that the bathroom door was really heavy and I couldn’t close it with my injured wrist. Other than no bathroom privacy we have no complaints. While we’re not elderly at all, we are over 50 and super heavy doors are hard to close. Especially since I have an injury.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori, Tucson

Liked: Cleanliness, property conditions & facilities
Clean room and great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Very new and clean hotel. Great location
Stayed 4 nights in Oct 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Very clean and staff was helpful and friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

BONNIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walk to dinner and shopping…
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
lean and spacious rooms. Courteous staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rebecca

Great Stay
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
There was a cockroach in my bed. Staff was nice but did not offer any sort of compensation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 1 night in Nov 2025

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