Skip to main content
Beginning of main content

HYATT house Pleasant Hill

3.0 out of 5.0

Recent guest reviews

I am pleasantly surprised at the hospitality at this Hotel. I was greeted promptly and assisted in a timely manner. I was in my room in 10 minutes. The highway entrance is close and is convenient to shopping and restaurants.

I have never stayed at the Hyatt House in Pleasant Hill, and was pleasantly surprised by its convenience to shopping restaurants and the major freeway in the area. I would recommend this hotel to anyone interested in enjoying a relaxing stay with great amenities.

Arrived in dark with no entrance lights on - thought we had the back/wrong entrance. Lukewarm desk clerk said vaguely, "Oh yes, we're getting that fixed next week." So overall first impression was cold and poor. Room was clean and roomy. Only one set of elevators on large U-shaped building made it a very long hike from either side wing. Bed OK but not as good as comparable hotels. Room service excellent. Breakfast lack luster. Morning clerk was much warmer. Location convenient to Pleasant Hill.

My stay at the Hyatt House in Pleaant Hill has been very nice. The location is close to restaurants and across the street from a movie theater. The studio room that I stayed in was very comfortable for one. It Has all the amenities of a very updated condo.

Except for housekeeping failing to clean our room, everything's good.

Very nice Great value Very friendly staff Room was like a studio apartment

We booked late (graduation week) and were lucky to get a "reasonable" room... actually it was the best deal of our trip! It was fantastic; we were awestruck by the accommodations. It was not close to airports and all the rental cars were gone from airport (big oops... no car reservation). So used Bart and Uber for less than rentals...great to let others do the driving in unknown territory)

Stayed for two nights and the staff was consistently very friendly and responsive.

This is a very comfortable place to stay. All you could possibly need.

This is our favorite place in Pleasant Hill. It's close to dining and shopping and the freeway. I use the free shuttle to BART and can walk to my family's house.

The room was huge and big enough for the 5 of us.

Stayed here for 10 days of summer school time in Berkeley. Wonderful studio suite was perfect for me;king sized bed, big bath,couch and flat screen TV plus a nice sized kitchen with frig microwave sink cabinets and dishwasher. I used the kitchen everyday for making a meal. Pool and hot tub were great for ending the day. Huge breakfast offering each morning!

My daughter treated 4 adults in our family to a baseball game at AT&T Park. We needed accommodations for a couple, and 2 separate single parties. The Hyatt was able to meet our needs. With a good night's sleep each night, we were able to enjoy our baseball game, and a tour of a Livermore winery the next day.

It was clean, quiet, spacious, and made for a wonderful trip. I will be going back to the hotel many times.

I do not understand the low 3 star rating here. We chose HH because when traveling with a 5 month old it's helpful to have a kitchenette and a sectioned off sleeping area. We found HH to be clean, comfortable, and thoroughly reminiscent of our old 1 BR apartment in Concord. It absolutely satisfied all of our needs and the staff was great. The food was adequate and the bar always had a few smiling patrons when we walked by. Our only criticisms are that the website doesn't say they have a pool, which they do and, the shower head is stationary rather than extendable which is helpful when you have a little one. Other than that, 5 stars all the way.

Great value for money. Location great for getting into/out of SF/Oakland as well as getting across the bridge to wine country. Room exceeded expectations.

This was a family business trip. We stayed here when we were not able to get a room at our usual hotel and were quite pleased with it. We like the separate room because my husband and I are on different sleep schedules. He is an early riser and I am not. This room was probably a little bit more than we needed and would be better for a family with children or for someone staying longer than a night or two, but I would definitely recommend it.

The hotel was well situated and staffed. Amenities were great. Would recommend asking for a room on the pool side to cut down on the noise from Interstate 680.

We were on the way to send our son to college. It was such a convenient location. Hotel is very nice. Clean and comfortable. It even comes with a very good breakfast. Shopping mall and many restaurants nearby to choose from. Friendly staff made our day. Definitely recommend and will stay next time.

Loved the 2 bdrm suite. With the sofa bed we had three separate bedrooms and EVERYONE got a good nights sleep. The hot breakfast was great to wake up to. Location is close the the freeway making this a very convienient stop. I do wish they kept the coffee and tea service out 24/7. It was put away right after breakfast and I would have loved a cup of tea mid morning.

Room options

1 Bedroom King Suite

Twin 1 | Sleeps 4

2 Bedroom King Suite

King 2 | Sleeps 6

Suite, 1 Bedroom

Queen 2 | Sleeps 4

Suite, 2 Bedrooms

King 1 | Sleeps 8

Guest reviews for HYATT house Pleasant Hill

Everyone (13) Business (4) Couples (9) Family (15) Friends (1)
5

convenience

Everyone

I am pleasantly surprised at the hospitality at this Hotel. I was greeted promptly and assisted in a timely manner. I was in my room in 10 minutes. The highway entrance is close and is convenient to shopping and restaurants.

By , from Concord, Ca on Sep 19, 2017

5

pleasantly surprised

Everyone

I have never stayed at the Hyatt House in Pleasant Hill, and was pleasantly surprised by its convenience to shopping restaurants and the major freeway in the area. I would recommend this hotel to anyone interested in enjoying a relaxing stay with great amenities.

By , from Concord, CA on Sep 17, 2017

5

dark arrival

Everyone

Arrived in dark with no entrance lights on - thought we had the back/wrong entrance. Lukewarm desk clerk said vaguely, "Oh yes, we're getting that fixed next week." So overall first impression was cold and poor. Room was clean and roomy. Only one set of elevators on large U-shaped building made it a very long hike from either side wing. Bed OK but not as good as comparable hotels. Room service excellent. Breakfast lack luster. Morning clerk was much warmer. Location convenient to Pleasant Hill.

By , from WA state on Sep 13, 2017

5

great location

Everyone

My stay at the Hyatt House in Pleaant Hill has been very nice. The location is close to restaurants and across the street from a movie theater. The studio room that I stayed in was very comfortable for one. It Has all the amenities of a very updated condo.

By , from Concord on Sep 11, 2017

4

very nice and comfortable

Everyone

Except for housekeeping failing to clean our room, everything's good.

By , from C on Jul 3, 2017

5

exceptional clean comfortable and accommodating

Everyone

Very nice Great value Very friendly staff Room was like a studio apartment

By on Jun 5, 2017

Review comment responded on Jun 15, 2017

Dear Valued Hyatt Guest, Thank you for sharing your stay comments. We are glad to know you enjoyed your stay and we look forward to welcoming you back. Yours in Hospitality, Todd Craig General Manager

5

everything needed was provided plus

Everyone

We booked late (graduation week) and were lucky to get a "reasonable" room... actually it was the best deal of our trip! It was fantastic; we were awestruck by the accommodations. It was not close to airports and all the rental cars were gone from airport (big oops... no car reservation). So used Bart and Uber for less than rentals...great to let others do the driving in unknown territory)

By , from Huntington Beach, CA on May 28, 2017

Review comment responded on Jun 15, 2017

Dear Valued Hyatt Guest, Thank you for sharing your stay comments. We are glad to know you enjoyed your stay and we look forward to welcoming you back. Yours in Hospitality, Todd Craig General Manager

5

great hotel with very friendly staff

Everyone

Stayed for two nights and the staff was consistently very friendly and responsive.

By , from Glenview, IL on Apr 22, 2017

Review comment responded on Jun 15, 2017

Dear Valued Hyatt Guest, Thank you for sharing your stay comments. We are glad to know you enjoyed your stay and we look forward to welcoming you back. Yours in Hospitality, Todd Craig General Manager

5
Everyone

This is a very comfortable place to stay. All you could possibly need.

By on Jan 5, 2017

5

convenient, friendly and walkable

Everyone

This is our favorite place in Pleasant Hill. It's close to dining and shopping and the freeway. I use the free shuttle to BART and can walk to my family's house.

By , from S on Nov 21, 2016