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Best Western Heritage Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Exterior
Lobby
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4600 Clayton Rd, Concord, CA, 94521
  • Place, Newhall Community Park
    ‪3 min walk‬
  • Place, Markham Regional Arboretum
    ‪2 min drive‬
  • Place, Concord Pavilion
    ‪6 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Concord

Best Western Heritage Inn places you within a short walk of Newhall Community Park and within a mile (2 km) of Markham Regional Arboretum. This 128-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Newhall Community Park - 3 min walk - 0.2 miles
  • Markham Regional Arboretum - 2 min drive - 1.4 miles
  • Concord Pavilion - 6 min drive - 3.8 miles
  • Six Flags Hurricane Harbor Concord - 8 min drive - 4.2 miles
  • Oracle Park - 49 min drive - 33.4 miles

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 20 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Huckleberry’s - ‬12 min walk

About this property

Best Western Heritage Inn

Guests staying at Best Western Heritage Inn enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a deposit of USD 150.00 per stay
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Heritage Concord

Best Western Plus Heritage Inn Concord

Best Western Heritage Inn Concord

Best Western Heritage Concord

Best Western Heritage Concord

Best Western Heritage Inn Hotel

Best Western Heritage Inn Concord

Best Western Heritage Inn Hotel Concord

Frequently asked questions

What's there to see near Best Western Heritage Inn?

This hotel is located in Concord within a short 6-minute walk of Newhall Community Park. You'll also find Todos Santos Plaza and Concord Pavilion within a short drive.

How much does it cost to stay at Best Western Heritage Inn?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on May 31, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Heritage Inn?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Heritage Inn have a casino?

No, Best Western Heritage Inn doesn't have a casino.

Will I find an indoor pool at Best Western Heritage Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Heritage Inn good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a jetted bathtub and a kitchenette.

Does Best Western Heritage Inn have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Heritage Inn feature a restaurant that includes a breakfast menu?

Best Western Heritage Inn offers free full breakfasts each morning though there is no restaurant.

Will Best Western Heritage Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Heritage Inn for a fee of USD 30 per accommodation, per day. A deposit of USD 150.00 per stay is collected.

Does Best Western Heritage Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Heritage Inn?

The closest major airport to Best Western Heritage Inn is Concord, CA (CCR-Buchanan Field), which is 6.7 mi away (20 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is around 21.3 mi away.

Can I book a room with a balcony at Best Western Heritage Inn?

No, you won't find guestrooms with balconies at Best Western Heritage Inn.

Best Western Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

patricia

Staff excellent, building
Stayed 7 nights in Feb 2026

2/10 Terrible

christian

Stayed 3 nights in Feb 2026

10/10 Excellent

Rachel

Stayed 1 night in Feb 2026

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The shower was clean and good pressure. The breakfast was very good with a lot of options....I appreciate that when traveling. Decent place with a decent price.
Stayed 1 night in Feb 2026

4/10 Poor

Itzel

Stayed 1 night in Feb 2026

10/10 Excellent

anthonY

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Consistently clean and great service. Would recommend and stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

celestino

Stayed 1 night in Jan 2026

10/10 Excellent

silbiano

Stayed 1 night in Jan 2026

10/10 Excellent

Silauniu

Traveled with partner
It was great
Stayed 1 night in Feb 2026

10/10 Excellent

Luis

Stayed 1 night in Feb 2026

6/10 Okay

Lior

Traveled with partner
Liked: Cleanliness, amenities
This was our second stay at this property. Our previous visit was better. Unfortunately, this time the overall experience was disappointing. Throughout the weekend there were several noisy and inconsiderate guests. One night, around 4:00 AM, there was a physical altercation in a neighboring room and the hotel staff had to call the police, which seriously disrupted the stay. While we were genuinely happy to return to this hotel, it felt different this time. It appeared that some long-term or transient residents were staying on the property, giving parts of the hotel a hostel-like atmosphere rather than a standard hotel experience. On the positive side, the rooms are spacious and well equipped, including a TV, mini fridge, microwave, and a work desk. There is also a pool in the center of the property, although the weather was not suitable for using it during our stay. Breakfast was below average and quite limited. In addition, our room had a strong cigarette smell, and the combination with the cleaning products used by the hotel resulted in an unpleasant odor. Overall, the value for the price is still decent, and we would consider staying here again since it is a more affordable option compared to hotels in the Walnut Creek area. However, a few improvement especially regarding noise control, cleanliness, and overall atmosphere would make the stay much more comfortable.
Stayed 3 nights in Feb 2026

8/10 Good

Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great sleep.
Stayed 1 night in Jan 2026

2/10 Terrible

ernest

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Lights were flickering non stop, room had electrical issues
Stayed 2 nights in Jan 2026

8/10 Good

chelsea

Stayed 1 night in Jan 2026

10/10 Excellent

Alisha

Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room is nice and clean had a nice rest apart from the Male reception not really pleasant not really helpful quite rude
Stayed 1 night in Jan 2026

10/10 Excellent

Alicja

Traveled with group
Liked: Cleanliness, staff & service, amenities
All above 🙂
Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

silbiano

Stayed 1 night in Jan 2026

10/10 Excellent

Vishnupriya, Columbus

Stayed 2 nights in Jan 2026

2/10 Terrible

Susana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was neglected was not clean once in our stay. Smell terrible
Stayed 3 nights in Jan 2026

6/10 Okay

Virginia

Stayed 1 night in Jan 2026

10/10 Excellent

FAALELE

Stayed 1 night in Jan 2026

2/10 Terrible

Travis

Stayed 1 night in Jan 2026

10/10 Excellent

Aira

Clean
Stayed 1 night in Jan 2026

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