Best Western Heritage Inn

2.5 star property
Hotel in Concord with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Exterior
Fridge, microwave, coffee/tea maker
Lobby
Lobby
Outdoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Free WiFi
  • Air conditioning

Explore the area

Map
4600 Clayton Rd, Concord, CA, 94521
  • Concord Pavilion
    ‪6 min drive‬
  • Todos Santos Plaza
    ‪6 min drive‬
  • Six Flags Hurricane Harbor Concord
    ‪8 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪10 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Concord

Best Western Heritage Inn places you within a short walk of Newhall Community Park and within a mile (2 km) of Markham Regional Arboretum. This 121-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Concord Pavilion - 6 min drive - 3.8 miles
  • Todos Santos Plaza - 6 min drive - 2.9 miles
  • Six Flags Hurricane Harbor Concord - 8 min drive - 4.0 miles
  • Sunvalley Shopping Center - 9 min drive - 4.9 miles
  • The Veranda - 9 min drive - 4.7 miles

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Taco Bell - ‬2 min walk
  • ‪ButtercuP - ‬9 min walk
  • ‪Nation's Giant Hamburgers & Great Pies - ‬1 min walk

About this property

Best Western Heritage Inn

Hotel in Concord with a fitness center and a 24-hour front desk
Guests staying at Best Western Heritage Inn enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per day, plus a deposit of USD 150.00 per stay
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

What's there to see near Best Western Heritage Inn?

This hotel is located in Concord within a short 6-minute walk of Newhall Community Park. You'll also find Concord Pavilion and Todos Santos Plaza within a short drive.

How much does it cost to stay at Best Western Heritage Inn?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on Jun 29, 2025 start from $103.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Heritage Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Heritage Inn have a casino?

No, Best Western Heritage Inn doesn't have a casino.

Will I find an indoor pool at Best Western Heritage Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Heritage Inn good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include jetted bathtubs and kitchenettes.

Does Best Western Heritage Inn have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Heritage Inn feature a restaurant that includes a breakfast menu?

No, Best Western Heritage Inn doesn't have a restaurant that serves breakfast.

Will Best Western Heritage Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Heritage Inn for a fee of USD 35 per accommodation, per day. A deposit of USD 150.00 per stay is collected.

Does Best Western Heritage Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Heritage Inn?

The closest major airport to Best Western Heritage Inn is Concord, CA (CCR-Buchanan Field), which is 6.7 mi away (20 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is around 21.3 mi away.

Are there rooms with balconies at Best Western Heritage Inn?

No, there aren't any guestrooms with balconies at Best Western Heritage Inn.

Best Western Heritage Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 165 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 89 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric, Atascadero

Goid
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible room was well configured.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hassel. Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darecia

Stayed 1 night in Feb 2025

6/10 Okay

Sara

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Room was good for the price point. New carpet, but the rest was a bit dated. I understand and accepted that cuz its not cheap to renovate these days. Breakfast was good enuff and had everything i needed for a few days. All the staff were friendly and helpful. Comfortable bed. Several restaurants nearby. I would stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Hugh, Bellingham

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Natasha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
She’s not much to look at from the outside, but our room was clean, spacious, and smelled pleasant. The pillows are terrible, and the breakfast is all junk carbohydrates, but a good deal overall.
Stayed 3 nights in Feb 2025

2/10 Terrible

Antonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

James and Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Allysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and attentive. The room was clean and pleasant. Will definitely stay here again on the future!
Stayed 1 night in Feb 2025

10/10 Excellent

Jazmine

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and spacious room.
Stayed 1 night in Jan 2025

6/10 Okay

Sofia

Stayed 2 nights in Feb 2025

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had requested a check out a day early but was refused.
Stayed 4 nights in Jan 2025

2/10 Terrible

LaTanya

Stayed 1 night in Jan 2025

4/10 Poor

LaTanya

Stayed 6 nights in Jan 2025

8/10 Good

Eric

Stayed 2 nights in Oct 2024

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying here. The only request I have is that they need bacon for breakfast and pastries.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

not a happy camper

we came down to the bay area on jan.17th.,to go to a birthday party on the 18th.when we went to use the shower,it was'nt working !we did'nt have much time to get ready,so we washed our hair in the sink and just freshened up.when we checked out,the guy said he was sorry.i asked him for a receit,but he said i had booked through a 3rd. party.he had it listed as expedia and not hotels.com.i said that was a mistake.not very happy with the hotel,i guess you get what you pay for.. thank you..e.williams
Stayed 1 night in Jan 2025

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2025

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

It’s always a pleasure to stay here. Nice and relaxing, clean and great breakfast
Stayed 1 night in Jan 2025