Best Western Heritage Inn

Hotel in Concord with a fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet friendly
Gym
Free WiFi
24/7 front desk

Explore the area

4600 Clayton Rd, Concord, CA, 94521

Place, Concord Pavilion
‪6 min drive‬
Place, Six Flags Hurricane Harbor Concord
‪8 min drive‬
Place, Sunvalley Shopping Center
‪9 min drive‬
Airport, Concord, CA (CCR-Buchanan Field)
‪10 min drive‬

Room options

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Wonderful

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

Exceptional

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Exceptional

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Sleeps 4
2 Queen Beds

About the neighborhood

Concord

Best Western Heritage Inn places you within a short walk of Newhall Community Park and within a mile (2 km) of Markham Regional Arboretum. This 128-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Concord Pavilion - 6 min drive - 3.8 miles
Todos Santos Plaza - 6 min drive - 2.9 miles
Six Flags Hurricane Harbor Concord - 8 min drive - 4.0 miles
Sunvalley Shopping Center - 9 min drive - 4.9 miles
The Veranda - 9 min drive - 4.7 miles

Getting around

Concord Station - 8 min drive
Antioch-Pittsburg Station - 25 min drive
Concord, CA (CCR-Buchanan Field) - 20 min drive

Restaurants

‪Taco Bell - ‬3 min walk
‪McDonald's - ‬2 min walk
‪Dunkin' - ‬7 min walk
‪ButtercuP - ‬10 min walk
‪川味鲜Tasty Szechuan Noodles - ‬14 min walk

About this property

Best Western Heritage Inn

Hotel in Concord with a fitness center and a 24-hour front desk

Guests staying at Best Western Heritage Inn enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Breakfast included
Pet friendly
Free WiFi

$97 nightly

Oct 29 - Oct 30

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Coffee and tea in common areas

Things to do

Gym
Outdoor pool

Family friendly

Free rollaway/extra bed
In-room crib
In-room microwave
In-room refrigerator
Outdoor pool

Conveniences

24-hour front desk
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

2,900 square feet of conference space
Business center
Meeting room

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Braille/raised signage
Grab bar in shower (36 inches high)
Hand-held showerhead
Pool hoist on site
Stair-free path to entrance
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (34 inches high)

1 building
2 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 30 per accommodation, per day, plus a deposit of USD 150.00 per stay
Dogs and cats only
2 total (80 lbs is the maximum weight per pet)
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 3 kids 17 years old and younger stay free when using existing bedding
Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 150.00 per stay
Pet fee: USD 30 per accommodation, per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Heritage Concord

Best Western Plus Heritage Inn Concord

Best Western Heritage Inn Concord

Best Western Heritage Concord

Best Western Heritage Inn Hotel

Best Western Heritage Inn Concord

Best Western Heritage Inn Hotel Concord

Frequently asked questions

What's there to see near Best Western Heritage Inn?

This hotel is located in Concord within a short 6-minute walk of Newhall Community Park. You'll also find Concord Pavilion and Todos Santos Plaza within a short drive.

Is there parking available at Best Western Heritage Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Heritage Inn have a casino?

No, Best Western Heritage Inn doesn't have a casino.

Will I find an indoor pool at Best Western Heritage Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Heritage Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include jetted bathtubs and kitchenettes.

Does Best Western Heritage Inn have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Heritage Inn feature a restaurant that includes a breakfast menu?

No, Best Western Heritage Inn doesn't have a restaurant that serves breakfast.

Will Best Western Heritage Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Heritage Inn for a fee of USD 30 per accommodation, per day. A deposit of USD 150.00 per stay is collected.

Does Best Western Heritage Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Heritage Inn?

The closest major airport to Best Western Heritage Inn is Concord, CA (CCR-Buchanan Field), which is 6.7 mi away (20 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is around 21.3 mi away.

Are there rooms with balconies that I can book at Best Western Heritage Inn?

No, there aren't any guestrooms with balconies at Best Western Heritage Inn.

Best Western Heritage Inn Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Malia

Traveled with family

Jul 2, 2025

Liked: Room comfort

Stayed 3 nights in Jun 2025

2/10 Terrible

Gabriel

Business traveler

Jul 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2025

2/10 Terrible

Otilia

Jun 30, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

paul

Traveled with partner

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast and staff people

Stayed 2 nights in Jun 2025

6/10 Okay

Rick, San Francisco

Jun 29, 2025

Disliked: Staff & service

Not so great

Stayed 3 nights in Jun 2025

8/10 Good

CheyAnn

Jun 28, 2025

Liked: Cleanliness

Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Guadalupe

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean

Stayed 1 night in Mar 2025

8/10 Good

Antonio

Traveled with family and small children

Jun 24, 2025

Liked: Cleanliness, property conditions & facilities

Over all good stay, no issues, wish the coffee was a bit better, wasn’t my favorite

Stayed 3 nights in Jun 2025

8/10 Good

Antoinette

Traveled with family

Jun 23, 2025

Stayed 3 nights in Jun 2025

8/10 Good

James

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Quite nice

Stayed 2 nights in May 2025

10/10 Excellent

Lance

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2025

2/10 Terrible

Lakshmi

Jun 21, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jun 2025

6/10 Okay

Reese

Jun 11, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2025

10/10 Excellent

juan

Jun 11, 2025

Liked: Staff & service, room comfort

Stayed 1 night in Jun 2025

2/10 Terrible

Joseph

Business traveler

Jun 10, 2025

Disliked: Cleanliness, property conditions & facilities

Horrible I was stranded and down to my last $170 and fully paid for a one nights sleep which at best would’ve been 4hrs in between shift but I couldn’t stay because I didn’t have the “deposit” human decency is dead

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with family

Jun 7, 2025

Liked: Cleanliness, staff & service, room comfort

Very pleasant, and comfortable. However the room key did not work. An employee let us into our room.

Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Jun 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very cordial and helpful. Impressed with how neat and clean my room was.

Stayed 1 night in Jun 2025

6/10 Okay

Araceli, Los Angeles

Traveled with family

Jun 4, 2025

Disliked: Amenities

The property is not clean. I guess management should hire more staff to keep up in making sure the place is clean.

Stayed 2 nights in Apr 2025

2/10 Terrible

Rochelle, auburn

Traveled with partner

Jun 3, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was by far the worst hotel experience I’ve ever had. When we arrived, the ceiling in our room was bubbling from water damage and actively leaking. The entire place reeked of mold. We immediately requested a refund but were told we had to wait until Monday to speak with the manager because no one else could authorize it. Since it was the weekend, we were stuck. We were offered another room, but it was somehow even worse—it had bed bugs. We didn’t end up staying at all because of how unsafe and unsanitary the entire property was. The rooms were filthy, clearly not mopped or cleaned, and the grounds were full of cockroaches, raccoons, and other pests. There were also signs of illicit activity on the premises, which added to the feeling of being completely unsafe. This place should be shut down. It’s a health and safety hazard. Save your money and stay somewhere else. This hotel is not fit for anyone.

Stayed 2 nights in May 2025