This used to be one of our favorite places to stay at Easton but it seems to be going downhill these days. Carpeting on stairs coming up, bathroom door looked like it had an inch of dirt and the bottom looked like it had a little water damage at some point. Mattress and pillows were awful! Clean but felt broke down.
Love the location, but it was not as clean as usual.
When I arrived around 7 pm with my confirmed reservation, I was told that they were oversold and that they made accommodations for me at another Marriott 15 minutes away in New Albany. They indicated that I was bumped by priority (based on status with Marriott) and though I have been a Rewards member for 20 years that didn’t seem to matter. There were obviously rooms still available as another guest was checked in while I was trying to figure out what I should do, as I hadn’t eaten dinner and I purposely booked this hotel knowing there were restaurants nearby within walking distance. The staff wasn’t really sympathetic, rather just matter of fact so I guess this happens often. They did comp the one night’s stay but the inconvenience and disregard for honoring a reservation made well in advance, and last minute notification (I was sent an email that afternoon while I was traveling en route) made this a poor customer experience so I will not be staying at this hotel again.
Booked the room knowing my daughter and I would be sharing the sleeper sofa. As expected it was not comfortable. Room was clean. Typical breakfast buffet. Hotel charged my card for the room even though I prepaid thru Orbitz. When I talked to the front desk about it they quickly fixed the problem without any issues. Good experience but nothing out of the ordinary.
Always have a great time there, but the internet connection is not the greatest
especially great bed, nice spacious room, fireplace, reasonable price
It is adjacent to Easton mall and many other shops and restaurant. You can walk everywhere. Discounted access to Lifetime Fitness directly across the street. Perfect location
Great location, mall is across the street. I came to visit family but was in for a treat when I noticed the mall and how great the area was.
First hotel experience the room was really nice big 2 room .. 2 bath room in the bedroom .. all in all a good home away from home ☺
Stay was nice, a little pricey for the small size of the rooms. Breakfast was good, and service at the front desk was superb.
I liked the location to the shopping mall. Extremely short walk and very close to the bars so you can stumble back easily.
I stayed for three nights while I attended a conference and the staff was so accommodating! The rooms were clean and spacious! The breakfast was excellent and the bbq on wed night was a nice added touch! Location to the easton town center let me shop every chance I had! Will definitely stay again!
Within walking distance to shopping @ Easton. Perfect for shopping, coming back dropping off your purchases, hang out by the pool, go back for another round of shopping, come back and take a nap and then go have dinner. The room was clean and comfortable. The Pool was small but nice. Breakfast is what you'd expect at a hotel. (Eggs, Waffles, Bagels,Yogurt...)
Hotel at all the amenities I like when traveling. Good breakfast as well
The room was clean. I was disappointed someone was smoking in a nearby room, even though the hotel is non-smoking. The supposedly Queen size bed was really a double. Didn't sleep well.
Very friendly and helpful staff. Hotel is average, however I noticed that they are doing a major upgrade (no inconvenience to customers).
I had a 6 day work stay in Columbus and stayed at this hotel. The location is perfect as you have easy access to shopping and restaurants. It was also great to have a kitchenette for meals. The staff were very helpful and friendly. The room was clean and comfortable. The only drawback to staying in a hotel with kitchenettes is that sometimes the hallways were filled with the smells of food. I also noticed that it is pet friendly, and it was great to see people and their pets. A good place to stay if you want a feel that is more residential than transient. Will return!
The perfect hotel for me. The hotel and daily rate were perfect for me. I enjoyed the spaciousness of my suite, the kitchen, television reception and the amentities in the guest house. The staff was extremely helpful and knowledgeable. And the location was just right. It was just outside the Eaton Center, an upscale shopping center. The shopping center had a small town motif with about 10 great restaurants and a movie theater that I could choose from. The nearest restaurant was a brief 10 minute walk from my room and the farthest restaurant was about 15 minutes away. Perfect!
This was a great trip! Clean hotel, spacious, very home-like and pretty! Close to shopping, and great resteraunts!
Located in Easton, Residence Inn Marriott Easton is adjacent to LEGOLAND® Discovery Center and within a 5-minute walk of Easton Town Center. This 120-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.
All 120 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities. Change of towels is available on request.
Guests of Residence Inn Marriott Easton enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
This used to be one of our favorite places to stay at Easton but it seems to be going downhill these days. Carpeting on stairs coming up, bathroom door looked like it had an inch of dirt and the bottom looked like it had a little water damage at some point. Mattress and pillows were awful! Clean but felt broke down.
Love the location, but it was not as clean as usual.
Thank you for your comments. We are sorry that the hotel was not as clean as usual. We will share these comments with housekeeping and make improvements.
When I arrived around 7 pm with my confirmed reservation, I was told that they were oversold and that they made accommodations for me at another Marriott 15 minutes away in New Albany. They indicated that I was bumped by priority (based on status with Marriott) and though I have been a Rewards member for 20 years that didn’t seem to matter. There were obviously rooms still available as another guest was checked in while I was trying to figure out what I should do, as I hadn’t eaten dinner and I purposely booked this hotel knowing there were restaurants nearby within walking distance. The staff wasn’t really sympathetic, rather just matter of fact so I guess this happens often. They did comp the one night’s stay but the inconvenience and disregard for honoring a reservation made well in advance, and last minute notification (I was sent an email that afternoon while I was traveling en route) made this a poor customer experience so I will not be staying at this hotel again.
Booked the room knowing my daughter and I would be sharing the sleeper sofa. As expected it was not comfortable. Room was clean. Typical breakfast buffet. Hotel charged my card for the room even though I prepaid thru Orbitz. When I talked to the front desk about it they quickly fixed the problem without any issues. Good experience but nothing out of the ordinary.
Always have a great time there, but the internet connection is not the greatest
especially great bed, nice spacious room, fireplace, reasonable price
It is adjacent to Easton mall and many other shops and restaurant. You can walk everywhere. Discounted access to Lifetime Fitness directly across the street. Perfect location
Great location, mall is across the street. I came to visit family but was in for a treat when I noticed the mall and how great the area was.
First hotel experience the room was really nice big 2 room .. 2 bath room in the bedroom .. all in all a good home away from home ☺
We are sorry you didn't have a stellar experience. We will try better for next time!