An absolute pleasure to stay here. Everything up to mark with many options for breakfast choices - all complimentary. Tradewinds Hotel is the owner of Puff-Stuff, a bakery with the best baked goods in town. As you check into the hotel you are handed Wi-Fi passscodes, key cards to your room, two pastries from Puff-n-Stuff and information on the gym, restaurants, pool and mini-mart schedule. Tradewinds is centrally located so it’s easy to travel to various places - Gulf City Mall, Chaguanas Market, C3 Mall, and even Maracas Bay. We had a delightful time at this hotel. Will definitely stay here during future visits.
The front desk area takes the life out of a vacation mode. Dark, dingy and depressing are words that expresses how we felt. Absolutely no energy or typical Trinidadian friendliness from the staff. The room was almost basement level with a terrible window shade and a curtain on a broken rod behind it, the view of a stairway and cars on the street was very depressing. The pool area is always set up for dining so the one thing that could make up for the things that are lacking is made to feel very uncomfortable for the paying hotel guests. Set up lounge chairs during the day for guests and after pool closes go ahead and set up night time dining...that simple. At checking in offer your guests a printed list of tours that you can assist with bookings instead of a random phone number from some guy and a website to look at. Let the hotel occupants know about your facilities, offer reservations for dining and especially for special entertainment nights. Saving grace are the staff and food at the two restaurants on property. Tenisha and Karina at Trellis and the entire staff at Bottles and Bites especially Janelle and Curvin are the perfect example of what one expects in the Hospitality Industry. Going above and beyond to offer a wonderful dining experience created some great memories for us. We spent a lot of time on property and there's so much potential to be a great overall experience but it seems like complacency by Hotel management has set in.
Visiting family and friends from US. Hotel was great, service was excellent.
What I loved about the property is the layout and location. One big draw back about the hotel - No elevators! Can you imagine having to lug suitcases up all those flight of stairs!!?
Small but very nice hotel staff are very helpful restaurant very nice when we go back home we always stay at Tradewinds
The hotel needs an elevator ,especially ,since we are senior citizens and, it's extremely difficult to carry luggage up a d down the stairs. We did have help carrying one piece of luggage. The staff member who assisted us was a senior also.
Tradewinds Hotel places you within a few miles (5 km) of Manny Ramjohn Stadium and Gulf City Mall. This 3-star hotel has 41 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.
Enjoy dining at one of 2 onsite restaurants including Tradewinds Hotel, which specializes in local and international cuisine. Get a pick-me-up at the coffee shop/cafe.
17-inch TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include minibars, free newspapers, and safes.
Guests of Tradewinds Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
An absolute pleasure to stay here. Everything up to mark with many options for breakfast choices - all complimentary. Tradewinds Hotel is the owner of Puff-Stuff, a bakery with the best baked goods in town. As you check into the hotel you are handed Wi-Fi passscodes, key cards to your room, two pastries from Puff-n-Stuff and information on the gym, restaurants, pool and mini-mart schedule. Tradewinds is centrally located so it’s easy to travel to various places - Gulf City Mall, Chaguanas Market, C3 Mall, and even Maracas Bay. We had a delightful time at this hotel. Will definitely stay here during future visits.
Thank you for your positive review...! Take care and have a great day!
The front desk area takes the life out of a vacation mode. Dark, dingy and depressing are words that expresses how we felt. Absolutely no energy or typical Trinidadian friendliness from the staff. The room was almost basement level with a terrible window shade and a curtain on a broken rod behind it, the view of a stairway and cars on the street was very depressing. The pool area is always set up for dining so the one thing that could make up for the things that are lacking is made to feel very uncomfortable for the paying hotel guests. Set up lounge chairs during the day for guests and after pool closes go ahead and set up night time dining...that simple. At checking in offer your guests a printed list of tours that you can assist with bookings instead of a random phone number from some guy and a website to look at. Let the hotel occupants know about your facilities, offer reservations for dining and especially for special entertainment nights. Saving grace are the staff and food at the two restaurants on property. Tenisha and Karina at Trellis and the entire staff at Bottles and Bites especially Janelle and Curvin are the perfect example of what one expects in the Hospitality Industry. Going above and beyond to offer a wonderful dining experience created some great memories for us. We spent a lot of time on property and there's so much potential to be a great overall experience but it seems like complacency by Hotel management has set in.
Dear Sir,Thank you for your review. We are sorry that your stay was not enjoyable. I do remember you and I wish you had come to us personally to let us know that your stay was not satisfactory.The hotel and restaurant are owned and run together as one business and the effort we put into the hotel is the same as the restaurant.I was actually at the front desk when you asked about the tours and they did direct you to the tour website visittnt.com which has all the tours (trusted and reliable ones and which are also approved by the Tourism Ministry) available in Trinidad. We use this information for all our guests as we try to promote all business in Trinidad and Tobago. All tour information is online now but we will try to get brochures to keep at the desk for easier convenience. The front desk also recommended a driver - a driver who has provided exceptional service to our establishment for the last 10 years and who we trust with all our customers. You did say that you wanted something to do so we provided the information needed. We are so sorry that your room was also not acceptable but we would have been able to move you to a higher floor with a view if you had requested.I have shared this information with the staff at the hotel and I have enquired if you did request to move or had any issues. They said you were both so happy and friendly during your stay and had no inclination of your dissatisfaction. Please in future, always let the staff know if you are unhappy about something and it will be fixed - because that's the only way we can provide the best service needed.Thank you again for your feed back and we will try our best to improve on our service at our hotel.
Visiting family and friends from US. Hotel was great, service was excellent.
Thank you for your positive feedback. We will continue to strive for 'excellent'
What I loved about the property is the layout and location. One big draw back about the hotel - No elevators! Can you imagine having to lug suitcases up all those flight of stairs!!?
Thank you for your feedback! Sorry about the elevators...
Small but very nice hotel staff are very helpful restaurant very nice when we go back home we always stay at Tradewinds
Thank you for the positive feedback! So glad you enjoyed your stay…hope to see you soon!
The hotel needs an elevator ,especially ,since we are senior citizens and, it's extremely difficult to carry luggage up a d down the stairs. We did have help carrying one piece of luggage. The staff member who assisted us was a senior also.
Thank you for your feedback!
Thank you so much for your review and hope to see you soon again...!