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Recent guest reviews

He was very rude. He treated people by yelling and insulting.

I moved out after first hour!!!!!!!!!!!!! Bedding dirty, stained; bed bugs running around in flocks!!!!!!!!!!!!! When I said I moving out ASAP and want full refund, they tried to charge me for those couple hours what I wasted there. Old lady in reception didn't talk to me - she barked and screamed!!!

Harlem Ave Lyons IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located 2.1 mi (3.5 km) from Brookfield Zoo, Presidential Inn & Suites is within a 10-minute drive of other popular attractions like Douglas Park. This 56-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.


Rooms

All of Presidential Inn & Suites's 56 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and desks. Guests can expect free WiFi and cable TV. Free toiletries are also available.


Property features

Guests of Presidential Inn & Suites enjoy features like free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Classic Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Classic Room, 1 King Bed

1 King Bed | Sleeps 3

Romantic Suite, 1 King Bed, Hot Tub

1 King Bed | Sleeps 3

Classic Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Presidential Inn & Suites

Everyone (1) Other (1)
2

one staff in this motel is terrible.

Everyone

He was very rude. He treated people by yelling and insulting.

By on Sep 24, 2016

Review comment responded on Oct 27, 2016

Dear guest, Thanks so much for taking the time to review your stay here at Presidential Inn & Suites. I apologize for the discomfort you experienced following your stay with us. I hope we have more details about your stay so we could address your concern about our front desk staff. Nonetheless, I assure you that this will be called to the attention of the team. Thank you for letting us know

1

horriblest of all horrors

Other

I moved out after first hour!!!!!!!!!!!!! Bedding dirty, stained; bed bugs running around in flocks!!!!!!!!!!!!! When I said I moving out ASAP and want full refund, they tried to charge me for those couple hours what I wasted there. Old lady in reception didn't talk to me - she barked and screamed!!!

By , from Florida on Mar 22, 2016

Review comment responded on Apr 10, 2016

Dear guest, Your review is truly concerning. I apologise for the discomfort you experienced, your review will be submitted to our management for evaluation. I assure you that this is addressed accordingly including the quality of customer service you experience. Thank you for letting us know.

Presidential Inn & Suites

3922 Harlem Ave, Lyons, IL 60534
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