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Recent guest reviews

Large, spacious rooms, clean & comfortable, well maintained and open for business.

The front desk staff during the night needs to be more friendly

It was a great time for our family. Very clean rooms and comfortable beds. I have to say I was really impressed with the fact the pool was actually heated. I have been to so many places over the years and this was the first place that heated the pool. Big fan! The complimentary ready made order breakfast and evening reception was a nice touch! We will stay again

The hotel is in a great location and with good amenities.

I love the fact that this Hotel is Kid Friendly & The breakfast was Great !!!!!!!!!

The property was nice; however the food was mediocre.

Good breakfast - many selections to choose Like most Embassy Suites, clean and well maintained

Nice sized rooms with friendly staff. Breakfast included with specials often

I Came for a nice evening with my husband away from the children.. I didn’t expect to have to deal with children running the hallways and screaming until one in the morning. Not a relaxing getaway

Excellent buffer breakfast! Unique complimentary evening drinks & snacks!

The property is nice, updated, & well maintained. However, I booked a double bed w/pull-out sofa and was told that I could only get a room with half working ac or king bed room when I arrived at my late check-in which was put on the reservation. The young lady said that I could go elsewhere (it was around midnight) and I wouldn’t get charged. Are you kidding me? Then, they charged the wrong card after I repeatedly asked them not to which resulted in 2 charges on 2 separate accounts. There is also a nightly incidental charge which they don’t tell you until after you get there. The breakfast was really good. The pool was clean but my bathroom had hair in the tub, hanging off the tub, and on the bathroom floor.

Nice..not enough breakfast...nice. Nice comfy.. quite

Very family friendly, great deal for the price, easy to get to

Lake Cook Rd Deerfield IL

Hotel highlights

  • Free cooked-to-order breakfast
  • Free parking
  • Onsite dining
  • Indoor pool

Located 2.9 mi (4.7 km) from Sportsman's Country Club, Embassy Suites Chicago - North Shore/Deerfield is within a 10-minute drive of Northbrook Sports Complex. This 237-room, 4-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

Embassy Suites Chicago - North Shore/Deerfield's 237 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, safes, and ironing boards are also standard.


Property features

Embassy Suites Chicago - North Shore/Deerfield features an indoor pool, a children's pool, and a 24-hour fitness center. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly hotel include a spa tub, WiFi in public areas, and conference space.

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 5

Presidential Suite, 2 Bedrooms, Accessible, Non Smoking (Roll-in Shower)

2 King Beds | Sleeps 4

Premium Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, Accessible (Roll-In Shower)

1 King Bed | Sleeps 6

Guest reviews for Embassy Suites Chicago - North Shore/Deerfield

Everyone (28) Couples (5) Family (10)
5
Family Business Business

Large, spacious rooms, clean & comfortable, well maintained and open for business.

By on Jul 6, 2020

Review comment responded on Jul 6, 2020

Thank you for the great review.

3
Partner Couples Business Business

The front desk staff during the night needs to be more friendly

By on Jun 4, 2020

Review comment responded on Jun 7, 2020

Thank you for taking a moment to share your experience with us. We can assure you this is not typical of our staff and hotel and we are disappointed we fell short of your expectations. We hope you decide to stay with us again in the near future so we may show you our brand of hospitality.

5
Family Family with small children

It was a great time for our family. Very clean rooms and comfortable beds. I have to say I was really impressed with the fact the pool was actually heated. I have been to so many places over the years and this was the first place that heated the pool. Big fan! The complimentary ready made order breakfast and evening reception was a nice touch! We will stay again

By , from Park Ridge on Feb 16, 2020

Review comment responded on Feb 16, 2020

Thank you for taking a moment to share your experience with us, We appreciate your feedback and loyalty. We are happy to hear you found everything to your liking and look forward to welcoming you back soon.

5
Family Family with small children

The hotel is in a great location and with good amenities.

By on Jan 20, 2020

Review comment responded on Jan 26, 2020

Thank you for taking a moment to share your experience with us. We appreciate your kind feedback and look forward to welcoming you back again in the near future.

5
Family Family

I love the fact that this Hotel is Kid Friendly & The breakfast was Great !!!!!!!!!

By on Nov 20, 2019

Review comment responded on Nov 28, 2019

Thank you for taking a moment to share your experience with us, We appreciate your feedback and loyalty. We are glad you enjoyed your visit and we look forward to welcoming you back in the near future.

3
Everyone

The property was nice; however the food was mediocre.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you for your feedback , we appreciate your feedback. We are sorry to hear you didn't enjoy your meal and can assure you this is not typical. We do hope you decide to stay with us again in the future.

5
Everyone

Good breakfast - many selections to choose Like most Embassy Suites, clean and well maintained

By on Oct 20, 2019

Review comment responded on Oct 20, 2019

Thank you for taking a moment to share your experience with us, We appreciate your feedback. We are happy to hear you found everything to your liking and look forward to welcoming you back soon.

4
Everyone

By on Oct 4, 2019

Review comment responded on Oct 6, 2019

We appreciate you taking a moment to share your experience with us and thank you for your loyalty. We look forward to welcoming you back in the near future.

5
Family

Nice sized rooms with friendly staff. Breakfast included with specials often

By on Sep 30, 2019

Review comment responded on Oct 3, 2019

Thank you for the kind review, We appreciate your loyalty. We look forward to welcoming you back soon.

2
Partner Couples

I Came for a nice evening with my husband away from the children.. I didn’t expect to have to deal with children running the hallways and screaming until one in the morning. Not a relaxing getaway

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for taking a moment to share your experience with us, We appreciate you taking a moment to share your experience with us. We are deeply disappointed we fell short of your expectations, Unfortunately we did have a large Soccer group in the hotel and they wee the majority of our hotel guests. We apologize that they were a bit louder than we had expected. We hope you decide to stay with us again in the future.

Embassy Suites Chicago - North Shore/Deerfield

1445 Lake Cook Rd, Deerfield, IL 60015
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