Urban Bacalar Hotel

Hotel with free parking, a short walk to Lake Bacalar

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Design Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
24/7 front desk
Housekeeping
Parking included
Air conditioning
Free WiFi

Explore the area

Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

Laguna Bacalar Ecological Park
‪3 min drive‬
Fort of San Felipe
‪3 min drive‬
Municipal Spa of Bacalar
‪4 min drive‬
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
‪40 min drive‬

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Room options

Double Room, 1 Double Bed, Non Smoking

161 sq ft
Sleeps 2
1 Double Bed

Design Room

Good

161 sq ft
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Pool View

161 sq ft
Sleeps 2
1 Double Bed

About the neighborhood

Bacalar

Lake Bacalar is within a 5-minute walk of Urban Bacalar Hotel while other popular sites like Laguna Bacalar Ecological Park are within a mile (2 km). This 20-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Lake Bacalar - 5 min walk - 0.3 miles
Laguna Bacalar Ecological Park - 3 min drive - 1.2 miles
Fort of San Felipe - 3 min drive - 1.6 miles
Municipal Spa of Bacalar - 4 min drive - 2.0 miles
Cenote Cocalitos - 7 min drive - 3.8 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

‪La Playita - ‬3 min drive
‪Marisqueria el Taco Loco - ‬3 min walk
‪El Sazón a la Mexicana - ‬20 min walk
‪Finisterre Bacalar - ‬3 min drive
‪Yerbabuena - ‬3 min drive

About this property

Urban Bacalar Hotel

Hotel with free parking, a short walk to Lake Bacalar

Guests of Urban Bacalar Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a terrace, a garden, and a porter/bellhop.

Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and free toiletries.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Breakfast included
Spa
Pet friendly
Parking included

$31 nightly

Jul 15 - Jul 16

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured self parking on site

Food and drink

A restaurant

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Computer station

Outdoors

Garden
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer (on request)
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Air conditioning
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 48.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Urban Bacalar Hotel

Urban Bacalar

Urban Bacalar Hotel

Urban Bacalar Hotel Hotel

Urban Bacalar Hotel by MIJ

Urban Bacalar Hotel Bacalar

Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Are free cancellation options available at Urban Bacalar Hotel ?

Urban Bacalar Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Urban Bacalar Hotel ?

This hotel is located in Bacalar within a short 5-minute walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Is there parking available at Urban Bacalar Hotel ?

Yes, secured self parking is offered for free at the hotel.

Does Urban Bacalar Hotel feature a casino at the property?

No, Urban Bacalar Hotel doesn't have a casino.

Is there an indoor pool at Urban Bacalar Hotel ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Urban Bacalar Hotel ?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a restaurant.

Are there hot tubs at Urban Bacalar Hotel ?

No, there isn't a spa tub at this hotel.

Does Urban Bacalar Hotel have a restaurant that serves breakfast?

No, Urban Bacalar Hotel doesn't have a restaurant that serves breakfast.

Will Urban Bacalar Hotel allow pets to stay free of charge?

No, pets aren't allowed at Urban Bacalar Hotel though service animals are welcome.

Are there connecting rooms at Urban Bacalar Hotel ?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Urban Bacalar Hotel ?

The closest major airport to Urban Bacalar Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.7 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 21.9 mi away.

Are there rooms with balconies at Urban Bacalar Hotel ?

No, there aren't any guestrooms with balconies at Urban Bacalar Hotel .

Urban Bacalar Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

iran

Traveled with family

Jan 23, 2025

No hot water

Stayed 2 nights in Jan 2025

8/10 Good

Noe

Dec 30, 2024

Stayed 1 night in Dec 2024

8/10 Good

Kevin

Traveled with partner

Apr 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very rustic stay. Wold recommend for bypasses

Stayed 1 night in Apr 2024

8/10 Good

Hector, Moreno Valley

Traveled with family

Sep 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this property are all great! They all go above and beyond to make your stay comfortable.

Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Jul 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Away from lake

Stayed 1 night in Jul 2023

10/10 Excellent

Juan Jose

Jul 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente lugar y el personal muy amable!

Stayed 3 nights in Jun 2023

6/10 Okay

Jose

Jun 25, 2023

Stayed 2 nights in Jun 2023

8/10 Good

Veronica

Jun 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2023

8/10 Good

Alexis

Traveled with group

Apr 14, 2023

Liked: Staff & service

Disliked: Amenities

The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.

Stayed 2 nights in Apr 2023

8/10 Good

Irasema

Traveled with family

Mar 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buen lugar para dormir y relajarte, el desayuno estaba delicioso y buen servicio

Stayed 1 night in Mar 2023

8/10 Good

jorge

Traveled with family

Jan 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Si eres una persona que no le gustan los lujos y quiere estar entre la naturaleza y la quietud se los recomiendo.

Stayed 1 night in Jan 2023

2/10 Terrible

Alfredo, MIAMI GARDENS

Business traveler

Nov 25, 2022

Disliked: Staff & service, amenities, property conditions & facilities

THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET

Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Jul 4, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2022

6/10 Okay

Nayeli

Traveled with partner

Jul 4, 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.

Stayed 7 nights in Jun 2022

8/10 Good

Claudia

Jun 3, 2022

Stayed 4 nights in May 2022

10/10 Excellent

Geoffrey

Mar 11, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent customer service, breakfast, and maid service.

Stayed 3 nights in Mar 2022

8/10 Good

Ivette

Jan 21, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2022

4/10 Poor

Abraham Mercado

Jan 9, 2022

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Mal

No se queden acá, muy lejos del centro, las habitaciones demasiado pequeñas y el desayuno no es nada. Cero recomendable, no hay ningún esfuerzo por mejorar el hotel La gente de la recepción si fue amable

Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveler

Jan 7, 2022

Liked: Staff & service, property conditions & facilities

Fair

Fair hotel for the price to spend the night as you travel from one place to the other or if you are planning to take tours for the whole day. Lots of rules for everything, even bed sheets. They ask you to sign a document and charge 80 usd for dirty linens. Breakfast is modest but ok.

Stayed 1 night in Dec 2021

8/10 Good

Helen

Jan 6, 2022

Liked: Staff & service, property conditions & facilities, room comfort

Overall a good stay with lovely staff.

Located a bit out of town but taxis cheap and they will happily call one for you when needed. Rooms quite small but ok for one. Very comfortable bed. Shower pressure a bit weak. Staff lovely and very helpful. Good WiFi. Also lovely pool. Could do with more basics like glasses and fridge in room as nothing available to buy on site. Also could do with soundproofing rooms as can hear everything. Overall a good stay so comments meant to be constructive.

Stayed 6 nights in Dec 2021

10/10 Excellent

Walter, Oklahoma City

Traveled with partner

Dec 25, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our two nights at this hotel. It was clean and safe, and the water was hot. The clerk who checked us in, Carlos, was super friendly and helped us book a trip to the lagoon (which is not to be missed). We would stay there again and look forward to our return to the area.

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Traveled with partner

Jul 24, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

They only have the “Caribbean breakfast” which is two slices of fruit. One melon and one papaya. Or cereal which they run out. Coffee or juice which are disgusting. They need to improve a lot. The price was expensive for what they offer.

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family

Jul 22, 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Kitchen service staff - a black mark the property

The accommodation was good. So was the pool, neat and blue. 1. But we realized in end of the day that the door, in spite of being locked inside/outside with just a push it could be opened. They could not fix it even over the next. day. 2. The front office reception staff both were courteous. However the breakfast service person/cook was totally unwelcoming. a. We went for coffee at 7.50am and he made some noise about giving us coffee. I did not mind paying for it. But sounded real complaining in spanish. b. We were 3 of us. during bfast, We just chose coffee and bread. He have us 1 slice each. We request for one more slice..and he made a lot of noise in spanish with the reception staff for just one more slice. Ultimately ...we waited and he never bothered to give us. Simply disappointing .

Stayed 1 night in Jul 2021