Hotel Laguna Bacalar

Hotel with free parking, near Lake Bacalar

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Popular amenities

Room service
Pool
24/7 front desk
Housekeeping
Parking included
Free WiFi

Explore the area

Avenida Costera #479 Bacalar, Bacalar, QROO, 77930

Place, Cenote Azul
‪16 min walk‬
Place, Cenote Esmeralda
Place, Cenote Cocalitos
‪2 min drive‬
Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
‪34 min drive‬

Room options

Double Room, Lagoon View (with Fan)

Lagoon view
Sleeps 4
2 Double Beds

Double Room Lagoon View with Air Conditioning

Lagoon view
Sleeps 4
2 Double Beds

Triple Room, Multiple Beds, Lagoon View (With Fan)

Lagoon view
Sleeps 5
2 Double Beds and 1 Twin Bed

Triple Room, Multiple Beds, Lagoon View (With A/A)

Lagoon view
Sleeps 5
2 Double Beds and 1 Twin Bed

Double Room with Air Conditioning, No Special View

Sleeps 4
2 Double Beds

Quadruple Room with Fan

248 sq ft
2 bedrooms
Lagoon view
Sleeps 4
2 Double Beds and 2 Twin Beds

Family Bungalow, Lagoon View

355 sq ft
2 bedrooms
Lagoon view
Sleeps 9
4 Double Beds and 1 Twin Bed

About the neighborhood

Bacalar

Hotel Laguna Bacalar places you next to Cenote Esmeralda and within a 15-minute walk of Lake Bacalar. This 3-star hotel welcomes guests with 25 rooms and conveniences like an outdoor pool, free self parking, and a rooftop terrace.

What's nearby

Cenote Azul - 16 min walk - 0.9 miles
Cenote Cocalitos - 2 min drive - 0.7 miles
Cenote Negro - 2 min drive - 1.2 miles
Fort of San Felipe - 4 min drive - 1.8 miles
Laguna Bacalar Ecological Park - 5 min drive - 2.3 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

‪La Bendición Dios - ‬3 min drive
‪Enamora - ‬4 min drive
‪Albahaca - ‬3 min drive
‪Blu Beach Club - ‬4 min drive
‪Bacalar Beach Club - ‬15 min walk

About this property

Hotel Laguna Bacalar

Hotel with free parking, near Lake Bacalar

Guests staying at Hotel Laguna Bacalar enjoy an outdoor pool, a children's pool, and a rooftop terrace. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a terrace, and a TV in a common area.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets

On private beach
Hot Tub
Spa
Parking included

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Things to do

Children's pool
Outdoor pool
TV in common areas

Family friendly

Children's pool
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)

Outdoors

Garden
In a regional park
Rooftop terrace

Accessibility

No elevator

1 building
2 floors
Designated smoking areas (fines apply)
Mosquito nets

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Shower
Towels provided

Food and drink

Limited room service

Iron/ironing board on request
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 2.65 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 9:00 PM.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Laguna Bacalar

Laguna Bacalar

Hotel Laguna Bacalar Hotel

Hotel Laguna Bacalar Bacalar

Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Hotel Laguna Bacalar?

Hotel Laguna Bacalar offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see around Hotel Laguna Bacalar?

This hotel is located in Bacalar, just steps from Cenote Esmeralda. You'll also find Lake Bacalar and Cenote Cocalitos less than a mile away.

Is parking available on site at Hotel Laguna Bacalar?

Yes, self parking is offered for free at the hotel.

Does Hotel Laguna Bacalar include a casino at the property?

No, Hotel Laguna Bacalar doesn't have a casino.

Is there an indoor pool at Hotel Laguna Bacalar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Laguna Bacalar a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and concierge services plus some guestrooms include lagoon views.

Are there hot tubs at Hotel Laguna Bacalar?

No, this hotel doesn't have a spa tub.

Does Hotel Laguna Bacalar have a restaurant with a breakfast menu?

No, Hotel Laguna Bacalar doesn't have a restaurant that serves breakfast.

Does Hotel Laguna Bacalar allow pets to stay for free?

No, pets aren't allowed at Hotel Laguna Bacalar.

Are there connecting rooms at Hotel Laguna Bacalar?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Laguna Bacalar?

The closest major airport to Hotel Laguna Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 21.7 mi away (35 minutes by car). Another top airport is Corozal (CZH), which is around 19 mi away.

Can I book a room with a balcony at Hotel Laguna Bacalar?

No, there aren't any guestrooms with balconies at Hotel Laguna Bacalar.

Hotel Laguna Bacalar Reviews

6.2

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Liliana

Jun 20, 2025

Liked: Cleanliness, staff & service

There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.

Stayed 3 nights in Feb 2025

4/10 Poor

Darlene

Apr 21, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Apr 2025

2/10 Terrible

Elisha

Apr 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The room dirty i didnt stay there again wont a refund

Stayed 1 night in Apr 2025

10/10 Excellent

Valente

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Closed to lake

Stayed 3 nights in Mar 2025

8/10 Good

Luz

Traveled with family

Mar 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .

Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Traveled with group

Mar 12, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Jaime Andres

Feb 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.

Stayed 3 nights in Jan 2025

2/10 Terrible

herman

Jan 26, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Noelia

Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.

Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Jan 9, 2025

Disliked: Property conditions & facilities

Stayed 6 nights in Dec 2024

2/10 Terrible

GUADALUPE

Jan 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The property is very old. The room did not have hot water the food at the restaurant was very expensive.

Stayed 2 nights in Dec 2024

8/10 Good

Mariela

Jan 1, 2025

Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Traveled with partner

Nov 9, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.

Stayed 3 nights in Nov 2024

4/10 Poor

Telmi

Traveled with family

Oct 22, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok

Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveler

Oct 8, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Salvador

Oct 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

4/10 Poor

Estefania

Traveled with family and small children

Jul 24, 2024

Liked: Amenities

Disliked: Staff & service, property conditions & facilities

Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Jul 22, 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Peter

Traveled with group

Jun 26, 2024

Liked: Cleanliness

Main draw is the view and location

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.

Stayed 3 nights in Jun 2024