See all properties

Mia Bacalar Luxury Resort & Spa

4.5 star property
Lakefront resort with a marina and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Mia Bacalar Luxury Resort & Spa

Deluxe Room | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Breakfast, lunch and dinner served
Garden
View from room
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym

Explore the area

View in a map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Place, Fort of San Felipe
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxe Saasil Room

Luxe Saasil Room | Premium bedding, down comforters, minibar, in-room safe

Luxe Saasil Room

9.6 out of 10
Exceptional
(5 reviews)
  • 605 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Jeex Suite

Grand Jeex Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Jeex Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Premium bedding, down comforters, minibar, in-room safe

Ixchel

  • 356 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 55-inch flat-screen TV with cable channels, TV, streaming services

Deluxe Room

  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

About the neighborhood

Bacalar

Mia Bacalar Luxury Resort & Spa places you next to Lake Bacalar and within a few miles (5 km) of other popular attractions like Laguna Bacalar Ecological Park. This 23-room, 4.5-star resort has a marina, a full-service spa, and free breakfast.
View more Resorts in BacalarOpens in a new window

What's nearby

  • Lake Bacalar - 1 min walk - 0.0 miles
  • Laguna Bacalar Ecological Park - 4 min drive - 3.3 miles
  • Fort of San Felipe - 5 min drive - 3.8 miles
  • Municipal Spa of Bacalar - 6 min drive - 4.2 miles
  • Cenote Cocalitos - 8 min drive - 6.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬5 min drive
  • ‪Mistura - ‬5 min drive
  • ‪Marisqueria El Taco Loco - ‬2 min drive
  • ‪Las Miches De La 1 - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Lakefront resort with a marina and a full-service spa
Guests of Mia Bacalar Luxury Resort & Spa have access to a marina, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 1100 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets
MBH Maya Bacalar Hotel Boutique
  • On private beach
  • Hot Tub
  • Spa
  • Parking included
8.8 out of 10, Excellent, 371 reviews
MBH Maya Bacalar Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • HUNAB KU

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • Dining table
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Dining table
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1500 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Is free cancellation available at Mia Bacalar Luxury Resort & Spa?

Mia Bacalar Luxury Resort & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What is there to do around Mia Bacalar Luxury Resort & Spa?

This resort is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Will I be able to park at Mia Bacalar Luxury Resort & Spa?

Yes, uncovered self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at Mia Bacalar Luxury Resort & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, reflexology, and couples treatments.

Does Mia Bacalar Luxury Resort & Spa include a casino at the property?

No, Mia Bacalar Luxury Resort & Spa doesn't have a casino.

Will I find an indoor pool at Mia Bacalar Luxury Resort & Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

Is Mia Bacalar Luxury Resort & Spa a good place to stay for couples?

This lakeside resort offers many amenities for couples, including access to a chef as well as an outdoor pool and a poolside bar.

Does Mia Bacalar Luxury Resort & Spa have a hot tub?

Yes, this resort offers private indoor spa tubs in some guestrooms.

Does Mia Bacalar Luxury Resort & Spa have a restaurant that serves breakfast?

Yes, Mia Bacalar Luxury Resort & Spa serves free continental breakfast at HUNAB KU each morning.

Will Mia Bacalar Luxury Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mia Bacalar Luxury Resort & Spa for a fee of MXN 1500 per pet, per stay. The property also provides food and water bowls.

Does Mia Bacalar Luxury Resort & Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Mia Bacalar Luxury Resort & Spa?

The closest major airport to Mia Bacalar Luxury Resort & Spa is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 26.3 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 23.3 mi away.

Are there rooms with balconies at Mia Bacalar Luxury Resort & Spa?

Yes, some guestrooms at this resort offer either a furnished balcony or a deck where guests can enjoy lagoon or park views.

Mia Bacalar Luxury Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 267 reviews
Rating 8 - Good. 57 out of 267 reviews
Rating 6 - Okay. 24 out of 267 reviews
Rating 4 - Poor. 21 out of 267 reviews
Rating 2 - Terrible. 11 out of 267 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David, Miami

Traveled with family
Liked: Cleanliness, staff & service
Ok place. Just arrived jets see
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.
Stayed 1 night in Jul 2025

6/10 Okay

cecilia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Cecilia

El hotel es muy lindo com acceso privada a la Laguna, sin embargo, ya se nota un poco descuidado, donde hace falta mantenimiento, el servicio es lento aunque no haya gente y el personal es amable pero hay que estar pidiendo apoyo todo el tiempo, no se acercan ni ofrecen nada proactivamente. Tomamos un masaje en el spa y el baño olía horrible, no hay aromaterapia, medio sucias las regaderas. En fin, el lugar es muy bonito pero si no inyectan dinero mejor inyectarle también en servicio
Stayed 4 nights in Jul 2025

8/10 Good

Erwin

Stayed 1 night in Apr 2025

10/10 Excellent

Yesenia

Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
Stayed 4 nights in Mar 2025

6/10 Okay

BERNADETTE

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Diaz, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Stayed 3 nights in Jan 2025

10/10 Excellent

Aurora

Stayed 6 nights in Jan 2025

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Bacalar

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
Stayed 1 night in Dec 2024

4/10 Poor

Nio

Disliked: Cleanliness, staff & service, property conditions & facilities
i dont like the hotel
Stayed 2 nights in Aug 2024

8/10 Good

SOLANGE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Stayed 2 nights in Jun 2024

10/10 Excellent

jesus, Bakersfield

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Guillermo de la Torre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bien localizado y el servicio muy bueno. Buena seleccion de menu en desayuno y cena.
Stayed 4 nights in Mar 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness
Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre todo solo en la noche era un problema las hormigas para los niños y deberían tener un paquete todo incluido
Stayed 4 nights in Sep 2023

10/10 Excellent

Auden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and quite
Stayed 3 nights in Jun 2023

4/10 Poor

Matt

Liked: Cleanliness
Disliked: Staff & service, room comfort

So disappointing and poor service

Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Stayed 6 nights in Feb 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Stayed 3 nights in Feb 2023

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent

10/10 Excellent

Verified traveler

10/10 Excellent

Swathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Raul, Papillion

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar's best!

Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Stayed 3 nights in Dec 2022

Hotels