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Mercure Chester Abbots Well Hotel

4.0 star property

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Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
Front of property
Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Daily buffet breakfast for a fee
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Place, University of Law - Chester
    ‪9 min walk‬
  • Place, Great Boughton Library
    ‪3 min drive‬
  • Place, Queens Road Park
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪47 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(59 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(11 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Suite, 1 Double Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed (Compact)

7.4 out of 10
Good
(31 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Chester

Grosvenor Park is within 2 miles (3 km) of Mercure Chester Abbots Well Hotel while other popular attractions such as Chester Cathedral are within 3 miles (5 km). This 126-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Law - Chester - 9 min walk - 0.5 miles
  • Caldy Valley Nature Park - 18 min walk - 1.0 mile
  • Vicars Cross Shopping Centre - 2 min drive - 0.9 miles
  • Chester Music Theatre - 2 min drive - 1.1 miles
  • Great Boughton Library - 3 min drive - 1.5 miles

Getting around

  • Bache Station - 7 min drive
  • John Lennon Airport (LPL) - 39 min drive

Restaurants

  • ‪The Oaklands - ‬5 min drive
  • ‪Sea Breeze - ‬16 min walk
  • ‪Cherry Orchard Inn - ‬17 min walk
  • ‪The Boathouse - ‬4 min drive
  • ‪Rake And Pikel - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Guests of Mercure Chester Abbots Well Hotel enjoy a full-service spa, an indoor pool, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and safes are also standard. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
The Mill Hotel & Spa
Chester
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 2,192 reviews
$69 nightly
The price is $83
Jun 29 - Jun 30
Total with taxes and fees
The Mill Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester

Chester Abbots Well

Mercure Abbots Chester

Mercure Abbots Well

Mercure Abbots Well Chester

Mercure Abbots Well Hotel

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel

Mercure Hotel Abbots Well

Mercure Hotel Chester Abbots Well

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel Hotel

Mercure Chester Abbots Well Hotel Chester

Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Is a free cancellation option available at Mercure Chester Abbots Well Hotel?

Mercure Chester Abbots Well Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on Jun 21, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Chester Abbots Well Hotel?

This hotel is located in Chester, close to Chester Zoo, Chester City Walls, and Chester Racecourse. You'll also find Grosvenor Park and Roman Amphitheatre within a short drive.

Will I be able to park at Mercure Chester Abbots Well Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Mercure Chester Abbots Well Hotel?

Feelgood Club is the name of the hotel's full-service spa available for guests to enjoy.

Does Mercure Chester Abbots Well Hotel feature a casino on the premises?

No, Mercure Chester Abbots Well Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Chester Abbots Well Hotel?

Yes, this hotel has an indoor pool.

Is Mercure Chester Abbots Well Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Mercure Chester Abbots Well Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Chester Abbots Well Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Chester Abbots Well Hotel serves buffet breakfast for a surcharge each morning at The Brasserie.

Will Mercure Chester Abbots Well Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Chester Abbots Well Hotel for a fee of GBP 15.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Chester Abbots Well Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Chester Abbots Well Hotel?

The closest major airport to Mercure Chester Abbots Well Hotel is Chester (CEG-Hawarden), which is 8 mi away (22 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.3 mi away (39-minute drive).

Can I book a room with a balcony at Mercure Chester Abbots Well Hotel?

No, you won't find guestrooms with balconies at Mercure Chester Abbots Well Hotel.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tracey

Liked: Staff & service
The hotel was dated and is in need of updating however the rooms were clean and the staff were very Friendly But I couldn’t moan for the price we paid.
Stayed 1 night in Mar 2026

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness
Shower was cold, dirt on air vents.
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and so hot and fresh and nice flavours and had a large option of choice for everyone , room was so clean and nice shower was red hot and lovely and the room was quiet
Stayed 1 night in Feb 2026

10/10 Excellent

Rafi

Stayed 1 night in Feb 2026

10/10 Excellent

Reece

Stayed 2 nights in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Clean bed and bathroom
Stayed 2 nights in Feb 2026

8/10 Good

Wai Ching

Stayed 1 night in Feb 2026

2/10 Terrible

Joan

Disliked: Amenities
The manager was very good and agreed to us having a refund as I am disabled and the room was not accessible for my needs
Stayed 1 night in Feb 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Very clean very good staff
Stayed 2 nights in Feb 2026

2/10 Terrible

Caroline

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very basic & not in any way pleasant. A tired looking room. Decor in need of refurbishment, paint chipped & scuffed skirting boards. A small room with window attracting condensation. It was very oppressive. We wouldn't wish to stay with same hotel chain again. The hot tap didn't dispense any water as seized up so no bath only shower. Disappointed.
Stayed 1 night in Feb 2026

4/10 Poor

Natalie

Liked: Cleanliness, staff & service, amenities
Withon half an hour of being there we had a power cut then at half 2 in the morning the toilet started naking weird noises and leaking sll over bathroom floor we were given a different room in the end.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Mercure several times this year and find it absolutely lovely..Good clean rooms, Stella Breakfast and very efficient and good natured staff. Spa is rather busy with swimming lessons in the day but peaceful after 7.30pm I would rate the hotel 5 star except that the bar food is poor. Overpriced, meagre standard and quality.. so bring your own sandwiches but certainly sign up for breakfast
Stayed 3 nights in Feb 2026

8/10 Good

Yves

Liked: Cleanliness, staff & service, amenities
Room was comfortable and warm. Problem was the shower but managed to have a bath instead...
Stayed 1 night in Feb 2026

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room clean staff helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly staff clean room and great facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Bernard

Stayed 1 night in Feb 2026

6/10 Okay

Ellen

Stayed 1 night in Jan 2026

6/10 Okay

John

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room, whilst adequate for sleeping in, was tired and dated, decor was old and run down. We were there for 2 days and paid an extra for an upgrade to the privilege room, which meant bath robes, slippers, coffee machine with 4 pods, a tin of fanta and pepsi and 2x 2 finger kit kats 2 bottles of water. Drinks used up on first day along with kit kats but didnt get replaced for second day, room wasn't even serviced on the Sunday so I was miffed at paying for upgrade for two days as it was a waste of money. Staff were friendly and attentive although noticably absent when I was trying to check out on Monday morning. There is an over reliance on powerful air freshners the sort used in old peoples homes to mask bad smells, these repugnant air freshners catch your breath and could be an issue if you have a breathing illness. Corrugated paneling lining the corridor walls, bouncing, creeky first floors and corridors that thunder as you walk to your room are an issue when trying to get to sleep. But as this was not an expensive hotel, and it has a swimming pool, sauna and steam room you take the rough with the smooth and accept the poor decor and noisy floors as overall it does what it says on the tin. We had an enjoyable break at this hotel, it didn't break the bank and was conveniently located.
Stayed 2 nights in Jan 2026

10/10 Excellent

Glenden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities
All staff at this hotel and associated health club are super friendly and helpful and really made our stay pleasant. Great value for money and cracking breakfast.
Stayed 1 night in Jan 2026

6/10 Okay

Kay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was awful banging noise outside our room that went on for hours, late into the night. It woke us up again in the morning. We reported it to reception who said they would look into it but didnt seem to care. We investigated ourselves and discoveded a set of steps behind the wall that our bed was on and the noise was people banging cases and bags up and down the steps. It wasnt a great experience or relaxed stay that we expected. Very disappointed as we rarely get a chance to grab time away and it was supposed to be special.
Stayed 1 night in Jan 2026

2/10 Terrible

Stewart

Disliked: Cleanliness, amenities
Shocking hotel. We paid £48 for 2 course each. My fish was one of those supermarket battered fillets, really bad. Worse than that was the room. Worst night sleep we have ever had, the bed was very uncomfortable the pillows were lumpy and bedding was as pld as me! In truth, it was a cheap last minute stay and if we had not beed travelli g all day we would have walked at 3am to find another hotel
Stayed 1 night in Jan 2026

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