Holiday Inn Warrington3.0 out of 5.0
Recent guest reviews
First of all id like to commend the staff for being so helpful.Dinner was good and so is the breakfast.Room is quite clean and we had a restful evening.Big parking area as well.will surely be back if were visiting friends within the area.
This hotel is tired and certainly needs to be re-done. We actually moved into one of the recently refurbished rooms, which was fine, but the whole place could use a little love. That said, it was near family and the right price. It gets 4 stars for the staff, especially Gabriella at the front desk. She went out of her way to make sure we were comfortable, in a friendly and efficient way. Beds were comfortable. It was hot while we were visiting, so the fact that there was aircon was a huge plus.
Booked this hotel for 12th August 1 room & 13th August for 2 rooms (I am a club member @ gold elite level). 1st night room was very hot and despite familiarity with the A/C controls we were uncomfortable. Mentioned this to reception next morning and was advised sometimes the A/C is set centrally to the heating position. Straight after the time it took to have breakfast we had a visit from the manager who sorted out the issue. Check-in for the other room (for my son) was brilliantly handled on the 13th & as we were going out he was given his room key card for when we returned even though his room was not ready. A great help. A complimentary breakfast was offered for the Sunday morning when I went to pay to pay for it. The hotel was full with coach trips but the staff coped well with the demands and were unfailingly cheerful. The only reason I did not give the 5th rating spot was because the Gents toilets on the ground floor servicing the bar was overflowing and maintenance seemed to have been sacrificed over the weekends
I stayed in room 101 last night, it was next to the lifts and the head end of the bed was against the lift wall, that combined with very busy traffic all night resulted in hardly any sleep, I am cross as I specifically asked for a quiet room when I checked in. Not a great way to start a busy working day.
firstly...i would to say a special mention to elisha on reception, who when we arrived went out of her way to help us with a booking that had gone wrong, this member of staff should be promoted to management, keep up the good work love, and hope to meet you again next year... the hotel itself was great, with nice comfy beds to sleep in, and the bar and food was within decent prices...will use again next year to split a 9 hour drive from glasgow to somerset.
Stayed here for a night on a business trip. Hotel itself was fairly normal, with modern decor. However, the service throughout was very helpful and pleasant - enough to set it apart from other similar establishments, even within the Holiday Inn brand. Recommended!
Booked a meeting room here for 20 people. Booked also with tea and coffee. The room was a bit cramped for 20 people. The tea and coffee 'station' was left outside of the room, down the hall and near the toilets in a corridor near the vending machine. I'm still Not sure why. Asked for this to be moved into the room on the side tables which they gladly did - but it seems odd that they weren't in the room in the first place. All in all. The staff were friendly and polite. The room could have been bigger for the £150. Free car park is handy though.
We spent 3 nights here and found it to be up to the usual good standard of the Holiday Inns we have stayed in before. It could do with some freshening up in places, though I believe this has started. The reception staff were very welcoming, courteous and professional. The room was clean, tidy and comfortable. The restaurant staff were just as good as their colleagues on reception and the food was very appetising and well presented. The portion sizes are plentiful. What let them down over the 3 days was the items that they didn't have available on the menu. There were are few things on the first night, then a few more added the second night, with very little to choose from on the final night. There was enough to choose from (just) and what we had we enjoyed, but it would have been good to have had the option of the full menu. The waiting staff appeared to be a little embarrassed having to read out the ever increasing list each night. Thank you to Carly and Ciara for working so hard, with a smile on their faces and professional service. We will definitely stay here again, when we are next in the area, and just hope that their supply chain has improved.
Fantastic staff at this hotel. Down to earth, welcoming and up for a friendly chat which made all the difference as I was travelling alone for work. Felt instantly at home here. Boring bits: plenty of parking, great location for motorway and clean tidy hotel. Menu was varied and tasty, and the onsite bar is a nice addition. Only improvements: increase bed size to queen size as the rooms are big enough (and matches premier inn across the road) and update the bedside lamps as they're old fashioned and are too bright when reclined on the bed for reading. Only little things. Otherwise a perfect stay and I will be back :)
We have stayed here several times as the rooms are well equipped, free wifi and friendly, helpful staff. The issue I have is with the 'restaurant'. The prices are extortionate for the quality of the food. I ordered a Holiday Inn salad, which includes 'hot and kickin' chicken strips for £11.95. The salad was basic lettuce leaves, lots of chopped cucumber and tomatoes, a small amount of chopped red pepper and mango, with sour cream. For the price I paid I would have at the very least expected fresh chicken strips, however, I was presented with deep fried chicken nugget-style strips, with reformed, grey 'chicken'...of which there was probably less that's 50% chicken. My husband ordered the Gourmet Burger for £12.95. I am not sure what made it 'gourmet', it was a standard burger and bun with some lettuce and tomato. There was a side order of chunky chips and some coleslaw, which was equal to the basic in a supermarket. Given their due, the staff were very apologetic and we had a refund. We were offered more but it was decided that we just wont eat there again. These are the prices you'd expect at am airport Holiday Inn, where there is no choice but to eat there, not in a town where there are plenty of places to eat nearby.
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Laundry facilities
Located in Martinscroft, Holiday Inn Warrington is within a 15-minute drive of Halliwell Jones Stadium and Golden Square Shopping Center. This 96-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. Wigan Pier and DW Stadium are also within a 20-minute drive of this Warrington hotel.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a English breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
All of Holiday Inn Warrington's 96 air-conditioned rooms provide sofa beds, coffee makers, and phones. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Video-game consoles and desks are also standard.
Guests of Holiday Inn Warrington enjoy WiFi in public areas, 7 meeting rooms, and laundry facilities. You can put free parking to good use if you drive. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. This smoke-free hotel also has an ATM.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 615 reviews