Location and neatness. Breakfast is not good
I have stayed at this hotel a number of times and it is nice and it is consistent. It is located in a very nice area and there are restaurants within walking distance and even a healthy grocery store beside it. The hotel is nice, clean and quiet. As a Titanium Elite member I am always upgraded when an upgrade is available. I definitely recommend.
Absolutely one of the cleanest best hotels I’ve stayed at ❤️ The staff was absolutely amazing as well ❤️
My husband was unhappy that there was only 1 packet of coffee in room and they took the coffee away fairly early in breakfast area.
It was a last minute planned weekend and the hotel was exactly what I was looking/paid for! Great location, indoor pool, breakfast is included & best of all, the check out time was 12pm.
If you are looking for a clean, reasonably priced hotel in the Ballantyne area this is an acceptable choice, especially if you are only staying one night. We have stayed here three times now while in the area visiting family, and while it served the purpose we have been unimpressed one too many times to return. During our most recent stay (December 2016) we were greeted by a very friendly staff person at the front desk, things were looking up. We checked-in and went to the room, the room was clean and seemed in good order. However, the toilet would not flush. We alerted the front desk and it was repaired while we were out, although it struggled to flush the remainder of the stay. Nothing like a unstable toilet to keep you on your toes. The toilet issue wouldn't have been a big deal, but during a previous stay (August 2016) the HVAC on the hotel's first floor was out, including the fitness room. While I realize maintenance issues can occur anywhere, we haven't had a good luck at this hotel and next time we are in the area will try another hotel.
The only thing a 4 slices toaster was damaged fo almost a week . Only 2. Slices and so slow
I rented the room for 2 nights. The air conditioner did not work. It was't fixed until the 3rd complaint was made. The cleaning staff entered the room at 8:00 am on the second morning. I was under the asumation the staff wouldn't enter the room until checkout time 11:00AM
First night, the air conditioner wasn't working. They moved us in the morning. Staff was great, but I would have chosen another Marriott if I had known about the redecorating being done. Oh, and my husband said that breakfast was awful -- sorry
really good experience. Would definitely stay there again
Modern and comfortable rooms that maximize space. Good free breakfast.
The hotel was amazing. I didn't get to swim, but the pool looked clean and nice. The beds were comfortable and the room was very spacious.
Located in Ballantyne, SpringHill Suites by Marriott Charlotte Ballantyne is within a 10-minute drive of Carolinas ContinueCARE Hospital at Pineville and Promenade on Providence. This 3-star hotel has 164 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast, served on weekends from 6:30 AM to 9:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
Guests staying at SpringHill Suites by Marriott Charlotte Ballantyne enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Location and neatness. Breakfast is not good
I have stayed at this hotel a number of times and it is nice and it is consistent. It is located in a very nice area and there are restaurants within walking distance and even a healthy grocery store beside it. The hotel is nice, clean and quiet. As a Titanium Elite member I am always upgraded when an upgrade is available. I definitely recommend.
We are delighted that you had an excellent stay!
Thank you for the great rating!
Thank you for staying with us!
Absolutely one of the cleanest best hotels I’ve stayed at ❤️ The staff was absolutely amazing as well ❤️
Absolutely love hearing of your excellent stay!
My husband was unhappy that there was only 1 packet of coffee in room and they took the coffee away fairly early in breakfast area.
Thank you for staying with us!
Thank you for the excellent rating!
We enjoyed having you stay with us!
Thank you for your feedback.