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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min walk‬
  • Place, Reclining Bulls Statue
    ‪11 min walk‬
  • Place, Ballantyne Country Club
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King bed with a sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King bed with a sofa bed

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(66 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Located in Ballantyne, SpringHill Suites by Marriott Charlotte Ballantyne is within a 15-minute drive of popular attractions such as Carolina Place and Quail Hollow Club. This 3-star hotel welcomes guests with 164 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.2 miles
  • Reclining Bulls Statue - 11 min walk - 0.6 miles
  • Ballantyne Country Club - 3 min drive - 1.7 miles
  • Carowinds Theme Park - 9 min drive - 11.0 miles
  • Spectrum Center - 19 min drive - 17.9 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sushi Hana - ‬10 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Fly Kid Fly - ‬10 min walk
  • ‪Harriet's Hamburgers - ‬13 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban hotel with free breakfast and a 24-hour fitness center
Guests staying at SpringHill Suites by Marriott Charlotte Ballantyne enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hampton Inn & Suites Charlotte/Ballantyne
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 880 reviews
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The price is $94
Jan 11 - Jan 12, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites by Marriott Charlotte Ballantyne?

SpringHill Suites by Marriott Charlotte Ballantyne offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Ballantyne?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Ballantyne on Jan 1, 2026 start from $105.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near SpringHill Suites by Marriott Charlotte Ballantyne?

This hotel is situated in Ballantyne within a short 13-minute walk of The Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Will I be able to park at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does SpringHill Suites by Marriott Charlotte Ballantyne include a casino on the premises?

No, SpringHill Suites by Marriott Charlotte Ballantyne doesn't have a casino.

Is there an indoor pool at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at SpringHill Suites by Marriott Charlotte Ballantyne?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and an indoor pool.

Does SpringHill Suites by Marriott Charlotte Ballantyne have a hot tub?

No, there isn't a spa tub at this hotel.

Does SpringHill Suites by Marriott Charlotte Ballantyne feature a restaurant that includes a breakfast menu?

SpringHill Suites by Marriott Charlotte Ballantyne offers free continental breakfast each morning though there is no restaurant.

Does SpringHill Suites by Marriott Charlotte Ballantyne allow pets to stay for free?

No, pets aren't allowed at SpringHill Suites by Marriott Charlotte Ballantyne though service animals are welcome.

Does SpringHill Suites by Marriott Charlotte Ballantyne have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SpringHill Suites by Marriott Charlotte Ballantyne?

The closest major airport to SpringHill Suites by Marriott Charlotte Ballantyne is Charlotte-Douglas Intl. Airport (CLT), which is 19.1 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 23.6 mi away.

Are there rooms with balconies at SpringHill Suites by Marriott Charlotte Ballantyne?

No, there aren't any guestrooms with balconies at SpringHill Suites by Marriott Charlotte Ballantyne.

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Stayed 1 night in Nov 2025

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Stayed 3 nights in Sep 2025

8/10 Good

Winnifred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition was making racket.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
We did this for Father’s Day. The indoor pool was so fun and it was convenient to all of Charlotte and the surrounding area
Stayed 2 nights in Jun 2025

6/10 Okay

HYUNJAE, San Diego

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good in general, service was excellent but A/C was too loud.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning breakfast was very good! I found the items for sale a little high. The staff at the front desk was very professional and friendly Wednesday to Saturday. The young man on Saturday was not friendly at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women from Wednesday September 10th to Friday September 12th were very professional and friendly. The man on Saturday September 13th wasn't so friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money

Room was hot. Bed was hard & super uncomfortable. I stay here every trip to Charlotte. But never again. We checked out & went to Renaissance. A much nicer hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 5 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Great No Complaints

SHS was amazing as always. Rooms very clean, halls and elevator. Lobby spotless. Staff friendlay and so quiet during sleep hours. Breakfast was tasty as well. An overall great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Traveled with family
Liked: Amenities, property conditions & facilities
Customer service was great and staff
Stayed 3 nights in Aug 2025

8/10 Good

Danielle

Liked: Property conditions & facilities, room comfort
This is a nice facility. And our second stay while visiting Charlotte for shows at the Amp Ballentyne. My only issue was that breakfast cuts off at 9:30 sharp. I made it to the lobby at 9:32 and the cleanup person already had everything wrapped up. Didnt even offer a pastery or fruit.
Stayed 1 night in Aug 2025

4/10 Poor

April

Business traveler
Disliked: Property conditions & facilities
Very surprised about the condition of this hotel review said it was great and I found it just OK- or slightly less than ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Tiyonnie

Stayed 3 nights in Aug 2025

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Anjanette

Stayed 2 nights in Jul 2025

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant!
Stayed 1 night in Aug 2025

8/10 Good

Tierra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Polished poo

Like polished poop. I’m not sure why this hotel has such positive reviews. I’m not really hard to please but: the sliding door for the bathroom would not stay shut so we had to wedge a shoe in so that we could use the restroom in privacy, we got a room with a fold out bed couch and the bed had no sheets in the room and was stained with what looked like blood. We kept it closed and layered the main bed’s comforter on it. The shower handle nearly came out of the wall. Those were the worst things, but of course we were in town for a swim meet and didn’t get to our room until pretty late so just put up with it. It’s like they used a contractor to do refurbishments and they did really subpar, cheap and shoddy fixes, like just putting a bandaid on things. Also not as important but I would not recommend using the pool. It is disgusting. Hopefully you can find somewhere better. I don’t recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Stayed 3 nights in Aug 2025

6/10 Okay

Stephane

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Beds- great, bathrooms- different breakfast meh

The breakfast was okay. It was the same options both days we were there. The only issue I didn't care for was during breakfast. It wasn't my family affected, but I watched a group of young girls come downstairs for breakfast around 955am. They wanted to make waffles and the overseer refused to provide waffle batter (I overhead the conversation while making my plate) I feel that was wrong considering that breakfasy wasn't over yet. To disappoint a group little girls like that wasnt right because breakfast was still open. Sometimes it may extend the work schedule, but I believe it's about good service - which I don't think was accomplished that weekend morning. It would be nice to have options besides cheesy omlets as well, such as scrambled eggs. Not everyone cares for cheese on eggs. As well as to half and half pork/turkey sausage. Not everyone likes pork only and not everyone cares for turkey sausage.
Stayed 2 nights in Aug 2025

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