Skip to main content
Beginning of main content

Comfort Suites Lake Norman - Huntersville

2.5 out of 5.0

Recent guest reviews

We will stay there again in a few months while we build a home in the area.

The downside to this hotel was that the staff were not very friendly, and pretty clearly unhappy in their jobs. Not quite rude, but it definitely felt like you were inconveniencing then whenever you made a request. I was there for a week and dealt with six individual staff members; four of them (2 front desk, one kitchen, or housekeeping) obviously did not want to be help me. Apparently customer service is annoying. The only helpful person I spoke to was the general manager. The good part about this hotel is that they were some of the most comfortable beds I've ever slept in. The beds, the sheets and the pillows were wonderful. I have back problems and it's very difficult when I travel, and these beds saved me on this trip! I would stay here again just for the beds...and the price. Breakfast was decent too.

Nice hotel and convenient. Staff helpful and friendly. The only problem we had was with our king size room. The bed was so close to the wall/ac that it was extremely difficult to walk along that side of the bed.

This motel was a great find. Worth every penny. We would definitely stay there again.

Room well appointed and spacious. Great Wi fi! Nice Breakfast.

Hotel very nice. Staff welcoming. Beds a bit hard.

Pool was closed, set to open at 5,6,7, then not at all

This hotel was modern and clean. Perfect for a quick two night visit. Kids loved the breakfast. Staff was kind and helpful.

Good stay after we found it. Will go back. Very good facility with good amenities. One of the best stays we had in this area, for the price.

Very nice. Clean and convenient. I'd come here again.

The hotel is very nice, clean, friendly personnel. We had a suite with two queen beds and a pull out couch. It was perfect for me and my teenage sons. I would highly recommend this hotel.

I just needed a place to stay close to the Hospital for one night. The hotel was very easy to get to from I-77 and I was very impressed with the quality of the room. The hotel is new and modern, and very clean. The staff was very friendly, and the breakfast was above average. The room with the King bed and the couch and chair was very nice and had a microwave and refrigerator as well. I will definitely be staying here again. Excellent room for the price.

Family visit. You need some signage on the main road. We missed it the first go-round. Your Street number (address) is not yet available on Magellen GPS or on the Hertz GPS. Repair the huge pothole on the access road.

Basically we were just there to sleep. Visited grandkids the rest of the day. Place is fairly new. Property is clean and rooms were serviced well. Liked the Keurig coffee maker in the room. Didn't sample breakfast so I can't comment. Area is well developed with plenty of places to eat and shop and some fine restaurants in the Birkdale center.

The hotel was very clean, very well kept. The kids that stayed at the hotel while we conducted business. They enjoyed the pool, including the pool hours. What was missing was a cocktail lounge after a busy day at the business. The included breakfast in the morning helped to start the day right. Compare to other trips, it was quiet, relaxing...that cocktail lounge would have helped the grown ups...it was good though.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Comfort Suites Lake Norman - Huntersville

Everyone (8) Couples (2) Business (3) Family (2)
5

nice hotel, no issues.

Everyone

We will stay there again in a few months while we build a home in the area.

By , from Chicago on Aug 23, 2017

4

wonderful beds!

Everyone

The downside to this hotel was that the staff were not very friendly, and pretty clearly unhappy in their jobs. Not quite rude, but it definitely felt like you were inconveniencing then whenever you made a request. I was there for a week and dealt with six individual staff members; four of them (2 front desk, one kitchen, or housekeeping) obviously did not want to be help me. Apparently customer service is annoying. The only helpful person I spoke to was the general manager. The good part about this hotel is that they were some of the most comfortable beds I've ever slept in. The beds, the sheets and the pillows were wonderful. I have back problems and it's very difficult when I travel, and these beds saved me on this trip! I would stay here again just for the beds...and the price. Breakfast was decent too.

By on Mar 7, 2017

5

convenience

Everyone

Nice hotel and convenient. Staff helpful and friendly. The only problem we had was with our king size room. The bed was so close to the wall/ac that it was extremely difficult to walk along that side of the bed.

By on Feb 27, 2017

5

great find

Everyone

This motel was a great find. Worth every penny. We would definitely stay there again.

By on Nov 24, 2016

5

great place!

Everyone

Room well appointed and spacious. Great Wi fi! Nice Breakfast.

By , from Long Island, NY on Nov 13, 2016

4
Everyone

Hotel very nice. Staff welcoming. Beds a bit hard.

By on May 11, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to leave us a review. We appreciate the feedback and will take into consideration your comments.

4
Everyone

Pool was closed, set to open at 5,6,7, then not at all

By on May 1, 2016

4
Everyone

This hotel was modern and clean. Perfect for a quick two night visit. Kids loved the breakfast. Staff was kind and helpful.

By on Apr 11, 2016

5

going back

Couples

Good stay after we found it. Will go back. Very good facility with good amenities. One of the best stays we had in this area, for the price.

By on Sep 2, 2015

5

hunters vile, nc

BusinessTravelers

Very nice. Clean and convenient. I'd come here again.

By on Aug 27, 2014