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Four Points by Sheraton Charlotte - Lake Norman

3.0 star property
Hotel with free parking, near Birkdale Village

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Photo gallery for Four Points by Sheraton Charlotte - Lake Norman

Exterior
Property amenity
Lobby lounge
Fitness facility
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
16508 Northcross Drive, Huntersville, NC, 28078
  • Place, Birkdale Village
    ‪8 min walk‬
  • Place, Birkdale Golf Club
    ‪15 min walk‬
  • Place, Lake Norman
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Flat-screen TV

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Huntersville

Birkdale Village is a short stroll from Four Points by Sheraton Charlotte - Lake Norman, and other popular attractions like Lake Norman are within a couple of miles (3 km). This 3-star hotel has 101 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Birkdale Village - 8 min walk - 0.4 miles
  • Regal Birkdale - 12 min walk - 0.7 miles
  • Waterford Golf Club - 14 min walk - 0.8 miles
  • Birkdale Golf Club - 15 min walk - 0.8 miles
  • Lake Norman - 3 min drive - 1.7 miles

Getting around

  • Charlotte Station - 19 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Caribou Coffee - ‬11 min walk

About this property

Four Points by Sheraton Charlotte - Lake Norman

Hotel with free parking, near Birkdale Village
Guests of Four Points by Sheraton Charlotte - Lake Norman have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a business center, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Change of bedsheets is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 per person
  • A restaurant

Restaurants on site

  • The FOUR

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 9.99 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Lake Norman
Sleep Inn Lake Norman Hotel
Sleep Inn Lake Norman Hotel Huntersville
Sleep Inn Lake Norman Huntersville
Huntersville Inn
Four Points Sheraton Charlotte Lake Norman Hotel Huntersville
Four Points Sheraton Charlotte Lake Norman Hotel
Four Points Sheraton Charlotte Lake Norman Huntersville
Four Points Sheraton Charlotte Lake Norman
Four Points Sheraton Charlott
Four Points by Sheraton Charlotte Lake Norman
Four Points by Sheraton Charlotte - Lake Norman Hotel
Four Points by Sheraton Charlotte - Lake Norman Huntersville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Charlotte - Lake Norman?

Four Points by Sheraton Charlotte - Lake Norman provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Charlotte - Lake Norman?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Charlotte - Lake Norman on Dec 12, 2025 start from $96.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Four Points by Sheraton Charlotte - Lake Norman?

This hotel is located in Huntersville, a short 14-minute walk from Birkdale Village and also 14 minutes on foot from Kilwins. You'll also find Regal Birkdale and Waterford Golf Club less than a mile away.

Will I be able to park at Four Points by Sheraton Charlotte - Lake Norman?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Charlotte - Lake Norman include a casino at the property?

No, Four Points by Sheraton Charlotte - Lake Norman doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Charlotte - Lake Norman?

Yes, this hotel has an indoor pool.

Is Four Points by Sheraton Charlotte - Lake Norman good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as an indoor pool.

Are there hot tubs at Four Points by Sheraton Charlotte - Lake Norman?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Charlotte - Lake Norman have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Charlotte - Lake Norman serves buffet breakfast for a surcharge each morning at The FOUR.

Does Four Points by Sheraton Charlotte - Lake Norman allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Charlotte - Lake Norman though service animals are welcome.

Does Four Points by Sheraton Charlotte - Lake Norman have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Four Points by Sheraton Charlotte - Lake Norman?

The closest major airport to Four Points by Sheraton Charlotte - Lake Norman is Concord, NC (USA-Concord Regional), which is 14.4 mi away (18 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 20.4 mi away (23-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton Charlotte - Lake Norman?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Charlotte - Lake Norman.

Four Points by Sheraton Charlotte - Lake Norman Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 284 out of 634 reviews
Rating 8 - Good. 166 out of 634 reviews
Rating 6 - Okay. 104 out of 634 reviews
Rating 4 - Poor. 47 out of 634 reviews
Rating 2 - Terrible. 33 out of 634 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ruth

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Shawn M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just okay. Charge $10 per person for what is a free breakfast anywhere else. Thankfully we included it in our reservation and it was under $1 per person.
Stayed 3 nights in Oct 2025

2/10 Terrible

Grace

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
What a bad experience! Made a reservation through Expedia.com. At check in, I told the rep that I had a reservation and was checking in. I was told about the $50 hold for incidentals and was asked to swipe my card. Something told me to check my online bank card. I had a Expedia charge, a hotel charge and an incidental charge on hold. When I asked the front desk why I being charge again for the one room hotel night, she said she did not realize I was charged by Expedia and that I had to wait for a manager to correct it in the morning. I was told several times that I had to pay $9.99 for breakfast although my Expedia package included breakfast. Arrived for breakfast at 9:10. All food trays were empty and there only a 1/2 cup of coffee to be pulled. After waiting several minutes, I knocked on the staff/kitchen door asking were they going to be refilling the trays. The one person kitchen staff was jumping loops to get all the trays refilled. Meanwhile, I went to the front desk asking for coffee. The front desk staff jumped loops to make coffee for the front desk area and the dining area because both containers were empty. Frustration got the best of me because the wait was long and even when the trays of food was filled, by time I got to them, the trays were empty again because there was one table with a family of about 10 people that grabbed all the food. They were greedy and inconsiderate. I complained to the front desk staff and ask the kitchen staff to make more food again.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

4/10 Poor

DERYCK

Stayed 1 night in Aug 2025

2/10 Terrible

Mindy

Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Good quiet comfortable spot.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved are stay. The bartender was attentive and friendly. The best person on staff there. The sheets and comforter on the bed feel like paper. They need to be a better quality.
Stayed 1 night in Jul 2025

10/10 Excellent

Chase

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, would definitely book again !
Stayed 1 night in Jun 2025

6/10 Okay

Courtney, Irmo

Liked: Cleanliness, staff & service
Wish it weren’t so secluded and in the dark.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrica

Stayed 1 night in Jun 2025

10/10 Excellent

LaToya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Jane

Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Arnaldo

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and great location!!

The staff was amazing and a very clean hotel. We enjoyed our stay! The location is amazing 0.5 miles from Birkdale Village with lots of shopping, restaurants, and live music. It is also a mile from Lake Norman and 10 minutes from the Huntersville Aquatic Center. Great hotel and a great location! There is a pool but no hot tub.
Stayed 5 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness
Was ok
Stayed 1 night in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

6/10 Okay

LISBETH

Traveled with family
Liked: Amenities
The hotel offers a pleasant stay, but it would be great if they could consider cleaning the rooms daily. Additionally, checking in with guests about their needs for towels or other essentials could enhance the overall experience.
Stayed 2 nights in May 2025

4/10 Poor

Mike

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Recommend requesting a room on the 4th floor. We were on the 3rd floor and could hear the room above us with creaky floors. And heard doors slamming at all times of the day. The room was very small. The bathroom door needs to be closed all the way - if not, it will eventually open all the way and the entry door to the room will slam into it when coming back. There was mold in the shower. The shower door leaked onto the bathroom floor because the shower door did not close properly. No one tells you that you need to request your room to be cleaned so we were constantly running out of towels (needed more towels to help the leaking shower situation). No hooks to dry the limited towels we were given. No ice machine on the 3rd floor. The bedding was terrible, felt like sleeping on straw - the pillows smelled of mildew.
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

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