We ended up not staying here. The first room we were assigned, on the third floor, smelled like smoke, as did the entire hallway. The second room we were shown, on the second floor, smelled like old wet towels.
My room was very clean. The staff was very friendly. And a very enjoyable place to stay. Close to everything.
nobody cared if i was even there. front desk girl was hugely indifferent. a really strange experience . . .
The staff was very friendly. And, the room was very clean and neat. A very good stay.
Check in rude. Room was not vacuumed. Bathroom tub had black hair in it.
Good location off I77; not a bad deal for the price but just expected a little more as I stay in this area same time every year. I usually stay on the I85 side but this hotel was much cheaper so we decided to give it a try. Because it is an all suite hotel w/ kitchenettes they only come to clean and restock the room once a week - didn't know this until check in a and had to keep asking for clean towels. It does offer an honor system pantry; but because of that they do not offer even free coffee in the morning. Not a bad stay overall; but will definitely will see if I can strike a better value next year.
Great suite amenities; compact kitchen area providing all the necessities
We chose the lowest price hotel, and boy were we impressed! The room cost $20 less than everyone else and was a suite not just a room. The place was clean, great location, staff was nice; we already recommended it to our family.
The room was OK and the price was right.
This hotel was clean but we were shocked when we got back to the hotel the second night and our key would not work to even let us into the lobby. We had to call and wake the desk clerk who said Oh are you staying another night then we were shocked to get to our room and find no towels and the bed not made. I asked the front desk in the am what we were suppose to do for towels and he said you bring down the used one's and exchange them for clean ones. I then asked him how were we suppose to know that. He said it was on a paper in the bathroom. We did not have one in ours. I feel for the price I paid we should of at least had the bed made and fresh towels. I called my friend who lives in Huntersville and told her to be sure no one stays there.
Birkdale Village is a short stroll from Candlewood Suites Huntersville, an IHG Hotel, and other popular attractions like Birkdale Golf Club are within a mile (2 km). This 75-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.
All 75 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and TVs with cable channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Washers/dryers, coffee makers, and free weekday newspapers are other standard amenities. Weekly housekeeping is available.
Guests of Candlewood Suites Huntersville, an IHG Hotel enjoy features like a 24-hour fitness center, free WiFi in public areas, and a terrace. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include laundry facilities, barbecue grills, and a picnic area.
We ended up not staying here. The first room we were assigned, on the third floor, smelled like smoke, as did the entire hallway. The second room we were shown, on the second floor, smelled like old wet towels.
My room was very clean. The staff was very friendly. And a very enjoyable place to stay. Close to everything.
nobody cared if i was even there. front desk girl was hugely indifferent. a really strange experience . . .
The staff was very friendly. And, the room was very clean and neat. A very good stay.
Check in rude. Room was not vacuumed. Bathroom tub had black hair in it.
Good location off I77; not a bad deal for the price but just expected a little more as I stay in this area same time every year. I usually stay on the I85 side but this hotel was much cheaper so we decided to give it a try. Because it is an all suite hotel w/ kitchenettes they only come to clean and restock the room once a week - didn't know this until check in a and had to keep asking for clean towels. It does offer an honor system pantry; but because of that they do not offer even free coffee in the morning. Not a bad stay overall; but will definitely will see if I can strike a better value next year.
Great suite amenities; compact kitchen area providing all the necessities
We chose the lowest price hotel, and boy were we impressed! The room cost $20 less than everyone else and was a suite not just a room. The place was clean, great location, staff was nice; we already recommended it to our family.
The room was OK and the price was right.
This hotel was clean but we were shocked when we got back to the hotel the second night and our key would not work to even let us into the lobby. We had to call and wake the desk clerk who said Oh are you staying another night then we were shocked to get to our room and find no towels and the bed not made. I asked the front desk in the am what we were suppose to do for towels and he said you bring down the used one's and exchange them for clean ones. I then asked him how were we suppose to know that. He said it was on a paper in the bathroom. We did not have one in ours. I feel for the price I paid we should of at least had the bed made and fresh towels. I called my friend who lives in Huntersville and told her to be sure no one stays there.
Thank you for your feedback. We are in the middle of a remodel. Some rooms were smoking rooms. But the property in now 100% smoke free. Kind regards, Mgmt & Staff