I cancelled my reservation prior to even showing up to the property. When I called to inquire about checkin, the staff was incredibly rude and unprofessional. Will not recommend this hotel to anyone in the future. Stayed a a much better, friendlier hotel just a few minutes from this property.
It was okay, but not exceptionally
New/Clean room. The are remodeling so it was organized that way.
Staff is friendly but they are not actually suites as advertised. They are rooms with a sofa in it. Unfortunately i was looking for separate rooms like residence in or Spring Hill, etc.
Front desk was very helpful in recommending a good restaurant nearby
The hotel was a great stopping point overnight while traveling. Convenient to I-77. Checking in and out was efficient and the service was friendly. Room was spacious and clean. Comfortable bed. The bathroom setup in the suites is great - plenty of room for more than one person to "get ready" in the morning. Nice kitchenette. I will return.
Weekends include extended breakfast hours - nice. Disappointed at first that 2 beds means a queen and a sofa bed, but we made it work. The sofa bed tradeoff is that you get more floor space.
Nice bed and bath. Breakfast was ok. Room size was good. Location was great with lot of nearby restaurants
It was a nice hotel. It was budget friendly. It was a convenient location into Charlotte.
This was a very nice hotel, staff was accommodating and rooms were clean.
Two adults staying 4 nights visiting our son. This hotel would have received all five stars with the ONLY issue being the bathtub took over an hour to drain after a shower. Not a huge issue for me that there was no maintenance person onsite (it was the 4th of July). The room was impeccably clean, VERY spacious, and quiet (and we were RIGHT off the elevator). If you are a family, and don't want the kids sleeping on a queen pullout couch, this isn't for you. The bed, however, was very comfortable. Overall, highly recommend. We will definitely stay here again.
This room was extremely convenient to stay in; it had all the necessities and even more. Having a separate living area was especially nice with children so that we all didn't feel we had to pile on the bed at the same time to watch tv. The kitchen with fridge and microwave was perfect. There is even a freezer component in the fridge, able to re-freeze ice packs for travelling.
This hotel is perfect for 1-2 people and may even be fine if you want to put the kids on a sofabed, but just know - EVERY ROOM IN THIS HOTEL ONLY HAS ONE BED. There was no indication that a "Standard Room" means one bed and a fold out sofa (which is up against the A/C unit). I booked 4 people for a "standard room" and there was nothing in the reservation to indicate that two of the adults would have to camp out on a sofa bed. Very uncomfortable and very unexpected. Other than that, this was a very nice hotel but probably first and last time I'll stay there.
This hotel is clean and located near where we were going. We have stayed here before and I consider this hotel to be a good value.
This is the second time we've stayed at the hotel and have loved it both times. For the money, you can't beat the location, cleanliness, free breakfast, and staff. Everyone is very accomodating!
It was not far from downtown. Low key and quiet area. Nice location to restaurants and shops.
Located within a mile (2 km) of Birkdale Village, Comfort Suites near Birkdale Village- Huntersville is within 2 miles (3 km) of Waterford Golf Club. This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast. Quench your thirst with a drink at the bar/lounge.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Comfort Suites near Birkdale Village- Huntersville have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.
I cancelled my reservation prior to even showing up to the property. When I called to inquire about checkin, the staff was incredibly rude and unprofessional. Will not recommend this hotel to anyone in the future. Stayed a a much better, friendlier hotel just a few minutes from this property.
It was okay, but not exceptionally
Thank you for staying with us Sonia. We appreciate your business and your feedback. We're working hard to make each guest stay an exceptional one. When we've missed the mark it helps us to know and we work harder. Again, thank you.
New/Clean room. The are remodeling so it was organized that way.
We thank you for choosing to stay with us recently and appreciate your taking time to comment on you visit. We look forward to seeing you back whenever your travels bring you to our area. Again, thank you! Your feedback and your business are appreciated.
Staff is friendly but they are not actually suites as advertised. They are rooms with a sofa in it. Unfortunately i was looking for separate rooms like residence in or Spring Hill, etc.
Thank you for taking time to let us know about your stay. We appreciate your comments regarding our room set up. Our rooms are all one room studio suites with a microwave, fridge and seating area. Please accept our apologies for your inconvenience. We appreciate that you did stay with us and hope we might fit your lodging needs sometime in the future. Again, thank you. We appreciate your feedback and your business.
Front desk was very helpful in recommending a good restaurant nearby
The hotel was a great stopping point overnight while traveling. Convenient to I-77. Checking in and out was efficient and the service was friendly. Room was spacious and clean. Comfortable bed. The bathroom setup in the suites is great - plenty of room for more than one person to "get ready" in the morning. Nice kitchenette. I will return.
Weekends include extended breakfast hours - nice. Disappointed at first that 2 beds means a queen and a sofa bed, but we made it work. The sofa bed tradeoff is that you get more floor space.
Nice bed and bath. Breakfast was ok. Room size was good. Location was great with lot of nearby restaurants
Thank you for choosing to stay with us recently. We appreciate your taking time to comment on your visit and hope you will again choose our hotel whenever you're in the area. We'd love to welcome you back! Again, thank you. Debra S.
It was a nice hotel. It was budget friendly. It was a convenient location into Charlotte.
We appreciate your letting us know of your experience when calling the hotel regarding check-in. We would be grateful if you might share the day and time of your call and a little more about what happened. We are committed to excellent guest service and would like the opportunity to make whatever corrections necessary to ensure that we are providing that experience to our guests and potential guests. Please accept our apologies and be assured that we are looking into this matter.Thank you.